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  • Macintosh Troubleshooting

Macintosh Troubleshooting

These troubleshooting tips (and more) can be found on the Apple Support Website.

For 10.7 or 10.7 Troublshooting tips, click here.

 

10.5/10.6 (Leopard and Snow Leopard)

First, make sure you Mac is running in top shape and has the latest software updates:

1.     Click the Apple at the top left of your screen.( )

2.     Click “Software Update” and your system will automatically check to make sure your computer is up to date.

  

3.     For more information, visit Apple’s system update support page.

 

Help! I am having problems with…

  • Connecting to the Internet off campus

            (With help connecting to Truman’s Wireless, visit this page)

  • My Airport off campus
  • Bluetooth
  • Burning a Disc
  • The charger (MagSafe Adapter)
  • Email
  • Printing off campus
  • Software Installation
  • My trackpad
  • Transferring Data (FireWire)
  • Turning my computer on

 


 

10.7 and Up (Lion and Mountain Lion)

The Help Center on your computer can often solve your problem. To check out what your help center can do for you, click here.

 

First, check to make sure your laptop has the latest software updates:

1.     Click the Apple at the top left of your screen. ()

2.     Click “Software Update” and your system will automatically check to make sure your computer is up to date.

  

3.     For more information, visit Apple’s system update support page.

 

Help! I am having problems with…

          (With help connecting to Truman’s Wireless, visit this page)

  • Connecting to the Internet off campus
  • The charger (MagSafe Adapter)
  • The display
  • Ejecting a Disc
  • Email
  • iCloud

    • Calendar
    • Contacts
    • Mail
    • Reminders
    • Storage
  • Printing (Airport)
  • Printing (USB)
  • Safari
  • My screen turns black
  • Sleep mode
  • Start Up
  • Time Machine
  • Trackpad

Related Documents:

  • CAE Office Hours
  • Student Email Migration from Gmail to M365 Happening August 7th
  • Classroom and Other Infrastructure Updates for Summer 2023
  • Progress on Microsoft Office Upgrade to MS365
  • Email Updates
  • Enhanced Website Analytics
  • New Website Search Tools
  • Teaching Improvements and D2L Brightspace
  • Zoom Recording Deletions
  • Technology Improvements for Spring 2023
  • Classroom Improvements and Course Support
  • Changes to Google Storage
  • New Classroom Technologies!
  • Procedure for Creating an Outlook Data File or .PST File in Outlook
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