Click Here to receive Service Notes automatically via email.
| Date | Description |
|---|---|
| 09/12/2002 | Campus Pipeline will be down this afternoon from 2:00PM until 3:00PM for critical maintenance. Campus Pipeline, Inc has supplied a patch that is supposed to fix the Calendar and the Group problems. |
| 09/05/2002 | There continues to be problems with the Groups section of Campus Pipeline. After a period of time, the Groups section is no longer available to users. Campus Pipeline, Inc. continues to work on this issue, but has yet to identify the problem or release a patch. Updates will be here, and in the announcement section of pipeline when the problem is resolved. |
| 09/03/2002 | MOREnet network circuits are currently down in St. Louis. Internet sites in St. Louis or Internet traffic going through St. Louis may not work. MOREnet is working on resolving the problem as soon as possible. ** Update ** at ~ 2:45 pm MOREnet notified us that they have fixed the problem. |
| 09/04/2002 | Gold was down for maintenance for approximately 45 minutes between 5am and 6am on Tuesday 9.3.02. Faculty/Staff e-mail and all personal websites were unavailable during the maintenance window. |
| 09/10/2002 | We have experienced random intermittent problems with slow Internet access. We are working on the problem and have opened a ticket with MOREnet. MOREnet is aware of their problems with the state network. If your system is affected, you may be able to use the Truman Proxy Server to continue accessing the Internet. Instructions for using the Truman Proxy Server are located at: https://its.truman.edu/documentation/remote_computing/remote_library.stm |
| 09/08/2000 | The network print server for the trumannt domain was down yesterday (9/5) for an indeterminate amount of time. Service was restored at 3:05pm. |
| 09/08/2000 | There has been a critical hardware failure in the mail server, Tin. This has brought all incoming and outgoing mail to a halt. Truman mail set to be forwarded to an internet account cannot be delivered. IBM is on-site, hoping to repair or replace the equipment as soon as possible. |
| 09/08/2000 | IBM techs have determined that Tin's failure was due to a bad motherboard. Additional IBM techs should arrive with the new board by 1:00 today. It is hoped that mail service will be restored by 2:00pm. |
| 09/08/2000 | Truman ITS staff have moved mail services to an alternate server and have fully restored e-mail services!! Any addresses in your mail address books which include Tin (e.g. "username@tin.truman.edu") will not function. Those addresses should be modified to the standard "username@truman.edu". |
| 09/10/2000 | he Mac server, Neon, experienced problems from ~2:00pm Wednesday (9/6) till 4:00pm Thursday (9/7). These problems prevented log-ons in academic and res hall labs. The problems are being addressed, but may require some planned downtime in the near future to fully fix. Those downtimes will be publicized and are planned for low-usage time periods. |
| 09/10/2000 | Several areas of Barnett Hall network were down from 8:00am to 10:15am. A contractor had unplugged a network electronics component from electrical power. |
| 09/14/2000 | The network was down in Fair apartments Monday night until Tuesday morning. Electrical power was cut to the wiring closet. The power strip was shut off and removed from the wiring cabinet by an unknown party. |
| 09/15/2001 | The network was down in Pickler Library first floor, east wing today for several hours due to an electrical circuit overload. The circuit breaker was reset at ~ 10:30 AM. |
| 09/15/2000 | The Mac server, Neon, is currently down for repair and maintenance. There was an unexpected problem regarding disk space which occurred Tuesday evening (9.12.2000) ITS technicians are working to bring this server |
| 09/15/2000 | Gold server maintenance went as expected last night. All services hosted by Gold were back up by ~6:45pm. |
| 10/25/2000 | Some ether net systems in McClain Hall lost connectivity from ~ 8 AM until 8:30 AM. This outage was caused by a problem with a ether net switch located in McClain Hall. Two data center servers were also effected. |
| 10/26/2000 | On campus machines using static IPs and Truman Terminal Server dial-in users lost DNS connectivity from ~ 3:30 PM until 9PM. This problem was caused by a Truman user. |
| 11/30/2000 | Due to a fire in the Help Desk office during the evening of November 28, the Information Technology Services Help Desk has been temporarily relocated from room 112 to room 112 M (just south of the Help Desk). You may still call x4544 to reach the Help Desk. As soon as the old location is cleaned and ready, the Help Desk will resume operation in room 112. |
| 01/05/2001 | The network link to Ophelia Parrish "C" (north old building) has been taken down for building renovation and asbestos abatement. |
| 01/14/2001 | Truman's internet connection was taken down from 5:30pm Friday to 7:00am Saturday in order to test new network equipment. |
| 01/18/2001 | Tuesday January 16, ~ 11 PM - Gold experienced system problems and had to be restarted. Gold services were unavailable for ~ 30 minutes. |
| 01/19/2001 | Tuesday January 16, 11:30 AM - 9:30 PM - Truman off-site email was held and not sent until ~ 9:30 PM due to the new Firewall configuration. TheFirewall configuration has since been updated. |
| 01/20/2001 | Tuesday January 16, 8:00 AM - 11:00 AM - Several workstations in the Violette Hall 2000 lab lost network access due to a damaged network switch. The defective network switch has been replaced |
| 02/04/2001 | Friday February 2, 2:30 PM - We are experiencing problems with a network router which temporarily degraded network services. Additional details will be posted as that information becomes available. |
| 02/04/2001 | Friday February 2, ~ 11:30 AM - 1:30 PM - Network services were severely degraded due to a "packet flood"-type attack that originated within the Truman network. Service has been restored. |