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Microsoft will end support for Windows 10 on October 14, 2025. After this date, security patches will no longer be available, making Windows 10 devices vulnerable to security threats and non-compliant with Truman’s network use policy. As a result, all university workstations must be upgraded to Windows 11 before the Fall 2025 semester.

The ITS Desktop Support Team has already begun deploying Windows 11 and has encountered minimal issues so far. To ensure a smooth transition, the upgrade will be completed in two phases:

Phase 1: Self-Service Upgrades (Now – April 26, 2025)

Faculty and staff are strongly encouraged to upgrade their own computers at their convenience. The upgrade process typically takes 30-90 minutes, depending on the system’s age. If your machine is missing any previous updates due to the system being offline for an extended period, this process can take longer. You can continue using your computer during the process, but you will be prompted to restart once the upgrade is complete.

Upgrade instructions are available here: Windows 11 upgrade instructions

If you need assistance, please contact the IT Service Center or your building’s support technician.

Phase 2: Automatic Upgrades (April 28 – May 10, 2025)

We estimate there are approximately 200 faculty/staff Windows 10 machines that still need to be upgraded.  These will be automatically upgraded sometime before May 10.  To provide some notice ahead of time, the current plan is to send a notification several days before the automated upgrade is scheduled to occur.  These notifications and upgrades will begin during the week of April 28th.

Classroom Computers (May 12)

All classroom console computers will be upgraded to Windows 11 starting Monday, May 12. This process will be completed before summer classes begin.

Final Notes

We appreciate your cooperation in keeping university systems secure and up to date. If you have any concerns about the upgrade process, please reach out to the ITS Desktop Support Team.

For more details and support, visit: Windows 11 Upgrade – Frequently Asked Questions (FAQs)

Contact the IT Service Center –

Looking for in-person help?  Contact the IT Service Center/Help Desk

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