Click Here to receive Service Notes automatically via email.
| Date | Description |
|---|---|
| 07/22/2001 | oth the DK HelpDesk system server (TS11) and the Group Web Server (Argon) experienced a variety of technical difficulties on Thursday, 7/20/01. Some pages were unavailable and Web Services were interrupted a number of times. Behavior indicates the problems may have been caused by complications from an attack of the "Code Red" Worm virus. Both servers have had appropriate service packs and security updates applied and service has been restored as of 9:30am. |
| 08/19/2001 | On Sunday, August 19th, 2001, from 8:00 am - 12:00 pm, MOREnet will perform maintenance on core equipment in the Kansas City area. This maintenance is to replace an equipment failure identified within the Kansas City ATM switch.
MOREnet customers in the Kansas City area will experience a loss of connectivity during this maintenance period as the hardware swap is performed. For questions or comments concerning this announcement, please reply to: techsupp@more.net |
| 09/10/2001 | On Friday evening, 9/7/01, at approximately 11:00pm, a power outage in McClain Hall took the Truman Data Center offline. Power was later restored and Internet access and most other network services were back online by 9am Saturday morning. The web server Krypton was not fully operational till 12noon on Monday. |
| 09/22/2001 | On Wednesday, September 19, there was a partial disruption of network services for some Truman network users from 8 AM until 9:30 AM. This problem was caused by a Truman user running an unauthorized and mis-configured DHCP server. |
| 09/29/2001 | Internet access was unavailable on Thursday, September 27 from 7:30 AM until 7:55 AM. This was due to MOREnet performing emergency unscheduled maintenance on the state network. |
| 09/30/2001 | Maintenance scheduled for Sunday, September 30, 2001.
MOREnet will be conducting maintenance on its Jefferson City BPX at 6:00 a.m., September 30th. The maintenance period is not expected to exceed two hours; Customers will experience a brief loss of connectivity during this maintenance period. |
| 10/06/2001 | Web Services on Argon (www) were unavailable Wednesday, October 3 from approximately 6pm to 7:15pm. Service was restored after the system was rebooted. |
| 10/07/2001 | The main web server ARGON will be taken offline at 9:00PM on Monday, October 8, for maintenance. Unless unforeseen problems arise, web services will be restored by 8:00AM on Tuesday morning. Many of Truman's websites will not be available during this time. |
| 10/05/2001 | The email and personal website server, GOLD, will be taken offline today (Friday, October 5th) around 6:00PM for upgrades and maintenance. Unless unforeseen problems arise, Gold will be back online and available to users no later than 8:00PM. Email and personal websites will not be available during this time. |
| 10/14/2001 | The email and personal web server, Gold, was rebooted this morning at 7:50 after maintenance to resolve incorrect date stamps and other issues affecting e-mail services. Service was restored by 8:15. |
| 10/18/2001 | On Tuesday, October 16 at ~10:14 AM some primary DNS services were disrupted due to a problem with the server. All primary DNS services were restored shortly before 10:20 AM. The secondary DNS server remained up and active during this brief period. |
| 10/20/2001 | On Thursday evening, October 18 at ~5:00pm the administrative web server Argon was taken offline for maintenance for approximately 30 minutes. Most hosted web sites were back up at 5:30. The Truman home site was off-line from ~5:30 - 6:30pm. All website administrators were notified prior to the maintenance window. |
| 12/17/2001 | A city-wide power outage caused a brief black out on the Truman campus at approximately 4:00pm, Wed 12/5/01. Network services remained operational on UPS power. Some critical servers were manually taken offline for a short period as a precautionary measure. All systems should be back up now. |
| 12/12/2001 | The webmail interface went down on Saturday, 12.08.01 around 1:15PM - all other services were available, including POP and IMAP. The webmail service was restored shortly after 2:00PM. Additional maintenance required a complete reboot of Gold, taking all services on that server off-line for a few moments. |
| 01/04/2002 | Web Services on Argon (www) were unavailable early morning Tuesday, January 2. Service was restored after the system was rebooted at 7:20am. |
| 01/24/2002 | The Argon web server (www) was rebooted at 5pm, Tuesday January 22. The server had experienced a number of errors since the January 2nd reboot that we were unable to clear by other means. Web Services were interrupted for approximately 5 minutes. |
| 02/13/2002 | Web Services on Argon (www) went down this morning at 10:46 after a series of ASP errors. The system was restarted and service was restored at 10:52. |
| 02/16/2002 | On February 14 at 9 AM, Internet access was down for ~ 15 minutes due to a problem with the network infrastructure. |
| 03/03/2002 | The MOREnet Core Networking group performed maintenance on their core routers in Kansas City, Springfield, Jefferson City, and St. Louis during their maintenance window starting at 12:00AM on 2/17/2002. Truman experienced service disruptions during this maintenance. |
| 04/10/2002 | Student Y: drives were unavailable from 11:45 until 3:30 due to a disk error. |
| 04/26/2002 | On Friday March 1st MOREnet is experiencing a state wide problem with Internet slowness. We have contacted MOREnet and notified them that Truman users are also being effected. MOREnet is currently working on locating and resolving the problem. |
| 06/16/2002 | On Sunday April 7, a network card in Argon went into hibernate mode and effectively disabled network access by the server. All hosted websites were unavailable from approximately 11:15 pm to 1:45 am. The card was reset and the system restarted shortly after the problem was reported. |
| 06/29/2002 | MOREnet has had intermittent performance problems on the state wide network since approximately March 24, 2002. These problems have been severe at times. Currently the PML library is having difficulty accessing MOBIUS and we've having large variations in our Internet service quality, ranging from very fast access to no access at all. We have multiple tickets open with MOREnet regarding these problems. |
| 07/05/2002 | On Wednesday, April 24 at ~3:34 PM All Truman server services were unavailable for ~ 5 minutes due to a network hardware problem. |
| 08/04/2002 | The Argon web server was rebooted today during routine maintenance, briefly interrupting web services at approximately 3:15 pm. |