Click Here to receive Service Notes automatically via email.
| Date | Description |
|---|---|
| 11/24/2002 | The Truman Firewall has been down due to a system failure and the PacketShaper has been used for protection of critical services. A replacement firewall is now ready for use. On Wednesday, November 20th at 5:30 AM the replacement firewall will be installed and activated. There will be no changes to the previous firewall rules. |
| 11/14/2002 | Student Y: drives were unavailable late Wednesday night due to a server problem. The problem has been corrected. |
| 11/11/2002 | Access to the Internet has been restored. MOREnet technicians identified a problem in AT&T's configuration that was causing packets to be dropped on our circuit. |
| 11/11/2002 | Access to the Internet is currently unavailable. ITS technicians are working with MOREnet technicians to resolve the issue. |
| 11/10/2002 | Technicians from Campus Pipeline Inc. resolved the problem, and Campus Pipeline is now back up. |
| 11/10/2002 | Campus Pipeline is currently unavailable. We are working to correct these problems and services will be restored within the hour. |
| 11/05/2002 | The hardware failure on the proxy server has been repaired. The server is now back up. |
| 11/04/2002 | The Truman Proxy Server has experienced a severe hardware failure and is currently down. We are working to restore proxy services as soon as possible. |
| 10/31/2002 | All websites hosted on ARGON - the administrative web server - were unavailable from some time after 12:00am until 8:10am on the morning of October 28, 2002, due to a network card error on the server. All services have since been restored. |
| 10/15/2002 | Some network ports in Violette Hall were down Monday morning due to a hardware problem with network switch electronics. Services have now been restored. |
| 10/14/2002 | Student Y: drives were unavailable on Saturday October 12th from ~ 3 - 4 pm due to a problem with a file server. |
| 10/04/2002 | Some SQL server services are currently experiencing difficulties due to a hardware failure. We are working on correcting the problem as soon as possible. |
| 10/02/2002 | Services on the Gold server were unavailable from 4:40 AM until 4:59 AM this morning due to system maintenance. |
| 09/27/2002 | Intermittent problems have been reported with some Truman computer systems not synchronizing their time with the Truman time server. We are investigating the problem. ** Updated 9-25 ** The time sync problem has been identified and resolved. |
| 09/27/2002 | The slow internet access that some users experienced on Wednesday afternoon has been resolved. The cause was a "Denial-of-Service" attack originating from a computer located on the Truman Network. The system has been disconnected while the issue is being investigated. |
| 09/25/2002 | All internal network access was disrupted on Monday, 9/23 for approximately 20 minutes at 3:00PM. The cause is currently being investigated, but looks to be due to fautly network hardware located in the Data Center. |
| 09/26/2002 | Internet access was down from 5:14PM until 5:16PM on 9/24/2002 to address the issue of slow response times when accessing certain Internet-based resources. Access was immediately restored and response times were back within normal ranges. |
| 09/23/2002 | Messages sent to Campus Pipeline users were delayed and a small number of messages may have bounced to the original sender beginning on Thursday evening, September 19. These bounced messages and all queued messages should be delivered to their intended recipient. The issue was resolved with a correction of the DNS configuration. |
| 09/23/2002 | Due to a system error on one of the SQL servers, selected dynamic websites - including ITS - were not funtional from approximately 7:30 to 8:30 Friday morning. |
| 09/18/2002 | CenturyTel, a MOREnet provisioned frame relay provider in the Springfield area, is currently experiencing a fiber cut. Most MOREnet customers in the Springfield area have either lost service or can expect severe network latency during this circuit problem. MOREnet is currently working with the provisioner to resolve this matter as quickly as possible. |
| 09/20/2002 | Some Network services will be intermittently disrupted from 6:00PM until 12:00AM on Thursday, September 19, 2002. Upgrades and normal maintenance will be done on several network servers including the DNS, DHCP and WINS Servers. Other maintenance will include upgrades to the Data Center Network. During this period, users may see slow response times when accessing the Truman network and Internet and/or may not be able to access network or Internet resources. All network services should be restored after midnight on Thursday night. Thank You. |
| 09/14/2002 | Due to a critical network hardware failure, Internet access was temporarily disrupted this afternoon from 2:30 until 3:00. All service has since been restored. |
| 09/11/2002 | Due to problems with the electronic printer accounting system, page charges for student printing has been temporarily suspended. |
| 09/12/2002 | Campus Pipeline will be down this afternoon from 2:00PM until 3:00PM for critical maintenance. Campus Pipeline, Inc has supplied a patch that is supposed to fix the Calendar and the Group problems. |
| 09/05/2002 | There continues to be problems with the Groups section of Campus Pipeline. After a period of time, the Groups section is no longer available to users. Campus Pipeline, Inc. continues to work on this issue, but has yet to identify the problem or release a patch. Updates will be here, and in the announcement section of pipeline when the problem is resolved. |