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| Date | Description |
|---|---|
| 08/27/2003 | Network access to all residence halls has been restored. NOTE: Removing viruses is still a priority. Network performance is still taking a major performance hit. Virus removal CDs are availabe at all residence hall desks. ITS staff are monitoring the network for infected computers and working with students to fix their systems. |
| 08/26/2003 | There was a brief email outage this afternoon at approximately 4:45 PM due to a hardware failure. Email services were restored by 5 PM. |
| 08/26/2003 | Network access to Centennial Hall and Missouri Hall was restored today. Dobson Hall and Ryle Hall are still off-line due to MSBlaster and Welchia worm infections. The student computers in Dobson Hall and Ryle Hall will be targeted heavily tomorrow (Wednesday) for virus removal and patch updates. Virus removal CDs were distributed to all residence halls earlier today. |
| 08/29/2003 | CDROMs to remove the Welicha and MSBlaster worm viruses have been delivered to the hall desk of all residence halls. If you have a personal computer in your residence hall room please check out a virus removal CD from your hall desk and run it on your system. _________________________________________ ITS Staff continue to work on contacting everyone with a infected computer system and helping them clean it. _________________________________________ All infected computers detected on the campus network are also being logged and their Internet web page accesses are being redirected to a ITS web page containing virus removal tools and instructions. |
| 08/26/2003 | MSBlaster and Welchia worm infections on student computers are responsible for the recent severe network and Internet problems. Student Residence Halls were taken off the network temporarily in order to restore network functionality for the rest of campus. The residence halls are being brought back on-line one at a time and ITS staff are working with students in each hall to get their computers cleaned and patched. We are trying to restore full network access to all residence halls as soon as possible. The following residence halls are currently off-line: Missouri Hall, Dobson Hall and Ryle Hall. |
| 08/24/2003 | Campus Pipeline was unavailable for portions of 8/24/03. The cause is thought to be the msblaster worm flooding the Truman network. Service was restored approximately 3:45 pm. |
| 08/25/2003 | Partial network and Internet access has been restored. The number of infected MSBlaster machines on campus took a huge jump over the weekend. A large number of systems also have the Welchia worm. Both of these virus worms cause severe network problems. Almost all of the infected systems are located in the student Residence Halls. Due to the severe impact on the campus network the followinging buildings have been temporially removed from the campus network: Missouri Hall, Centennial Hall, Dobson Hall and Ryle Hall. We have identified the student systems infected with MSBlaster or Welchia and are working with students to clean their computer systems. We will try to restore full network access to all buildings as soon as possible. |
| 08/22/2003 | Analysis has discovered a second level of the SoBig worm virus attack scheduled to take place at 2 PM today. For detailed info see: http://www.f-secure.com/news/items/news_2003082200.shtml and http://view.exacttarget.com/?j=156572&l=23386_HTML&e=shelwig@collegis.com . Access to the 20 servers identified in this 2nd outbreak has been blocked at the University Internet Firewall. |
| 08/22/2003 | Users infected with the W32.Sobig.F virus are putting a large amount of traffic on the Truman email systems. This is resulting in significant delays and problems for people trying to access their email. We are working to resolve this issue as soon as possible. UPDATE: We have taken steps to decrease the impact of the SoBig.f virus but as a result some of the backed up emails will slowly arrive in an unpredictable manner. Barring any new threats we hope the worst of the email problems have been solved and by tomorrow emails should begin arriving in a timely manner. We would also like to remind everyone to make sure their home computers have an updated virus protection and proper security patches. Thanks to all for your patience and understanding through this double whammy of MSBlaster and SoBig.f. |
| 08/21/2003 | Campus Pipeline has been unavailable since approximately 11:00 pm on Tuesday August 19. The cause of the problem is not yet known, IT Services is working with Campus Pipeline support to resolve the issue. UPDATE: The issue has been resolved at 9:00 am Wednesday, August 20. Campus Pipeline is back online. |
| 08/22/2003 | UPDATE MCAFEE ANTI-VIRUS! To guard against the email spam virus that hit campus today, make sure your McAfee Anti-virus software is up to date. To see if you have the latest Anti-Virus software, right click on the Vshield in the bottom right portion of your screen. Click on "About VirusScan Enterprise". Look at the Virus Definitions line. If your VirusScan software is up to date, it will read 4287. If you are below 4287, you can easily update your Anti-Virus software. You may do this by restarting your computer, or by manually updating the McAfee Anti-virus software.
If you need assistance, call the Help Desk x4544. |
| 08/19/2003 | Latest News Delete email with the subject: "Your Details" or "RE:Details" Do not open the attachment, it appears to be a virus. |
| 08/18/2003 | Campus Pipeline was unavailable from approximately 10:00 - 11:30 p.m. on August 18 due to continued configuration following last week's upgrade of Campus Pipeline. |
| 08/18/2003 | The nightly job to create student network Y: drives failed on Friday night August 15th. The job was restarted and completed successfully early Sunday afternoon August 17th. |
| 08/18/2003 | There was a brief outage this morning on some Truman web sites due to a glitch in a back end database server. The limited outage was less than 2 hours and the problem has been corrected. |
| 08/20/2003 | Many students have not received email since Friday because they were over the allowed disk space quota. The quota was mistakenly set to 5 MB instead of 10 MB following the Campus Pipeline upgrade last week. This error has been corrected and students should receive be able to receive email again. There is a 5 day grace period on the quota, so all mail will be delivered. |
| 08/21/2003 | Home users infected with the MSBlaster worm are severely impacting the dial up system. The dial-up system is obsolete and can't handle the additional traffic load generated by the MSBlaster worm. We're tracing and contacting all infected dial-up users but 100% resolution is expected to take quite awhlie to accomplish. |
| 08/17/2003 | The upgrade of Pipeline from version 3.1 to 3.2 has been completed and the system is operational. There are still a few minor adjustments but these will not affect the overall operation. We have performed various tests to ensure proper operation, but if there is a problem please let the helpdesk know. A special thanks to Greg Marshall for all the extra effort and hard work on this especially difficult procedure. |
| 08/15/2003 | Due to the upgrade of Campus Pipeline, email to Truman addresses has been slowed. All faculty and staff email will be delivered as soon as possible. However, there may be longer than normal delays. We appreciate your patience. |
| 08/14/2003 | Because of the continuing threat and problems associated with the MSBlaster worm, we have been forced to take the dial in modem pool or terminal server down for a security upgrade and reconfiguration. We will be bringing the service back on line at 5:00pm for after hours use. HOWEVER, it may be necessary to take the service back off line for a short time tomorrow for further configuration. We would urge all dial up users to ensure that they have updated virus protection and the proper patches applied to their computer. You can update your Windows computer at http://windowsupdate.microsoft.com/ |
| 08/15/2003 | Please be aware that there is a new virus/worm known as the MSBlaster or Lovsan that is infecting computers all across the country as well as Truman State University. The worm affects Windows NT4, 2000, and XP. We have had several infections on campus and as a result you may experience some problems with your computer. If you are having problems with your computer, please shut it down and contact the ITS Help Desk immediately at x4544.
For Students in the dorm and personal machines you should ensure they have updated virus protection and applied all relevant patches and updates through the Windows Update Web Page. To perform the windows update, direct your web browser to http://windowsupdate.microsoft.com/ For information on the MSBlaster worm, you may visit the following web sites |
| 08/09/2003 | Truman's main website, www.truman.edu, is being redesigned graphically and ported into a new content management system. The switch-over will take place Friday evening 08 Aug 03. During the switch-over there may be intermittent outages and temporarily broken hyperlinks. We expect to complete the switch-over by midnight. Any problems with the site (navigation, browser compatibility, etc.) after midnight should be reported to the Help Desk. |
| 08/07/2003 | Campus Pipeline was rebooted about 1:20 p.m. today due to unknown errors. The system appears to be fine following the restart. |
| 08/14/2003 | The Campus Pipeline upgrade process has begun. Campus Pipeline will be upgraded from version 3.1 to 3.2. During this upgrade Campus Pipeline services will be unavailable. The Pipeline upgrade is expected to take 2-3 days to complete. |
| 08/06/2003 | We received the following notice from MOREnet.
Multiple sites connected to St. Louis aggregation circuit AGEC989997 are currently not responding. Some other St. Louis sites are also affected. A fiber cut has been found south of St. James. Updates will be forthcoming as information becomes available. Thank you for your patience. |