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| Date | Description |
|---|---|
| 09/30/2003 | Faculty and Staff email services are currently unavailable as of 9:20 AM. An unauthorized user here on campus attempted to send many thousands of SPAM emails through the Faculty / Staff email system. The offending user has been traced down and disconnected from the campus network. Faculty / Staff email services were restored at 2 PM. |
| 09/29/2003 | The mail program on gold was not delivering mail from sometime this morning until it was restarted at 2:20 pm. Mail is being delivered properly now. Both incoming and outgoing has been tested. |
| 09/29/2003 | Campus Pipeline has been unavailable due to intermittent problems with the web server. The cause of the problems is thought to be excess traffic caused by worms. |
| 09/26/2003 | Campus Pipeline was unavailable from approximately 1:30 - 2:15 pm do to an unknown failure. |
| 09/23/2003 | Campus Pipeline was unavailable this morning, do to a failed startup following a routine daily restart. The problem has been corrected. |
| 09/23/2003 | Campus Pipeline has been unavailable since approximately 12:20 p.m. today. The system will work for a short period of time and then quit working due to an unknown reason. A trouble ticket has been submitted to Campus Pipeline support, and service will be restored as soon as possible. UPDATE: The Campus Pipeline problem appears to have been a denial of service attack caused by worm infected computers. IT Services is working to find a solution to this problem. |
| 09/30/2003 | Tonight (09/18/2003), ITS will be distributing a Microsoft security patch to protect against the most recently announced vulnerability in Microsoft Windows XP, 2000, and NT4. ITS will distribute this patch automatically using our Systems Management Server. Any computers that are left on this evening will apply the security patch at 12:01 AM. Computers that do not receive the patch (because they are powered off or not connected to the campus network) will receive the patch the next time that they are powerd on and/or connected.
During the installation of the security patch, the computer will need to reboot. If a user is logged on at the time, a 5 minute countdown will appear asking the user to close any open applications. After this time has expired, the computer will automatically reboot to complete the installation of the security patch. If users experience any difficulties or have questions, they may contact the ITS Help Desk at x4544. |
| 09/18/2003 | The third Thursday of every month is the ITS IT maintenance window. We will be performing several IT maintenance tasks this evening between 6 and 10 PM. Some IT services may be unavailable during this period. |
| 09/08/2003 | The Internet outage due to an air conditioning failure has been corrected. Internet services are now available. |
| 09/07/2003 | Internet access is currently down due to an air conditioning failure. Truman Physical Plant personnel are working on the problem. Internet service will be restored as soon as possible. |
| 09/04/2003 | Campus Pipeline was unavailable between 8:15 and 9:00 p.m. Service has been restored. |
| 09/04/2003 | Campus Pipeline has been unavailable this morning (9/3/03). Campus Pipeline support is working on the problem. UPDATE: Campus Pipeline was brought back online at approximately 11:30 a.m. |
| 08/27/2003 | Network access to all residence halls has been restored. NOTE: Removing viruses is still a priority. Network performance is still taking a major performance hit. Virus removal CDs are availabe at all residence hall desks. ITS staff are monitoring the network for infected computers and working with students to fix their systems. |
| 08/26/2003 | There was a brief email outage this afternoon at approximately 4:45 PM due to a hardware failure. Email services were restored by 5 PM. |
| 08/26/2003 | Network access to Centennial Hall and Missouri Hall was restored today. Dobson Hall and Ryle Hall are still off-line due to MSBlaster and Welchia worm infections. The student computers in Dobson Hall and Ryle Hall will be targeted heavily tomorrow (Wednesday) for virus removal and patch updates. Virus removal CDs were distributed to all residence halls earlier today. |
| 08/29/2003 | CDROMs to remove the Welicha and MSBlaster worm viruses have been delivered to the hall desk of all residence halls. If you have a personal computer in your residence hall room please check out a virus removal CD from your hall desk and run it on your system. _________________________________________ ITS Staff continue to work on contacting everyone with a infected computer system and helping them clean it. _________________________________________ All infected computers detected on the campus network are also being logged and their Internet web page accesses are being redirected to a ITS web page containing virus removal tools and instructions. |
| 08/26/2003 | MSBlaster and Welchia worm infections on student computers are responsible for the recent severe network and Internet problems. Student Residence Halls were taken off the network temporarily in order to restore network functionality for the rest of campus. The residence halls are being brought back on-line one at a time and ITS staff are working with students in each hall to get their computers cleaned and patched. We are trying to restore full network access to all residence halls as soon as possible. The following residence halls are currently off-line: Missouri Hall, Dobson Hall and Ryle Hall. |
| 08/24/2003 | Campus Pipeline was unavailable for portions of 8/24/03. The cause is thought to be the msblaster worm flooding the Truman network. Service was restored approximately 3:45 pm. |
| 08/25/2003 | Partial network and Internet access has been restored. The number of infected MSBlaster machines on campus took a huge jump over the weekend. A large number of systems also have the Welchia worm. Both of these virus worms cause severe network problems. Almost all of the infected systems are located in the student Residence Halls. Due to the severe impact on the campus network the followinging buildings have been temporially removed from the campus network: Missouri Hall, Centennial Hall, Dobson Hall and Ryle Hall. We have identified the student systems infected with MSBlaster or Welchia and are working with students to clean their computer systems. We will try to restore full network access to all buildings as soon as possible. |
| 08/22/2003 | Analysis has discovered a second level of the SoBig worm virus attack scheduled to take place at 2 PM today. For detailed info see: http://www.f-secure.com/news/items/news_2003082200.shtml and http://view.exacttarget.com/?j=156572&l=23386_HTML&e=shelwig@collegis.com . Access to the 20 servers identified in this 2nd outbreak has been blocked at the University Internet Firewall. |
| 08/22/2003 | Users infected with the W32.Sobig.F virus are putting a large amount of traffic on the Truman email systems. This is resulting in significant delays and problems for people trying to access their email. We are working to resolve this issue as soon as possible. UPDATE: We have taken steps to decrease the impact of the SoBig.f virus but as a result some of the backed up emails will slowly arrive in an unpredictable manner. Barring any new threats we hope the worst of the email problems have been solved and by tomorrow emails should begin arriving in a timely manner. We would also like to remind everyone to make sure their home computers have an updated virus protection and proper security patches. Thanks to all for your patience and understanding through this double whammy of MSBlaster and SoBig.f. |
| 08/21/2003 | Campus Pipeline has been unavailable since approximately 11:00 pm on Tuesday August 19. The cause of the problem is not yet known, IT Services is working with Campus Pipeline support to resolve the issue. UPDATE: The issue has been resolved at 9:00 am Wednesday, August 20. Campus Pipeline is back online. |
| 08/22/2003 | UPDATE MCAFEE ANTI-VIRUS! To guard against the email spam virus that hit campus today, make sure your McAfee Anti-virus software is up to date. To see if you have the latest Anti-Virus software, right click on the Vshield in the bottom right portion of your screen. Click on "About VirusScan Enterprise". Look at the Virus Definitions line. If your VirusScan software is up to date, it will read 4287. If you are below 4287, you can easily update your Anti-Virus software. You may do this by restarting your computer, or by manually updating the McAfee Anti-virus software.
If you need assistance, call the Help Desk x4544. |
| 08/19/2003 | Latest News Delete email with the subject: "Your Details" or "RE:Details" Do not open the attachment, it appears to be a virus. |
| 08/18/2003 | Campus Pipeline was unavailable from approximately 10:00 - 11:30 p.m. on August 18 due to continued configuration following last week's upgrade of Campus Pipeline. |