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| Date | Description |
|---|---|
| 12/10/2003 | On Wednesday the 10th of December, ITS will be adding enhanced functionality to the email system. This new functionality will provide enhanced virus protection, security and performance. There should be no down time and users are not required to make any changes. |
| 12/09/2003 | Campus Pipeline had several outages this afternnon and evening due to a full hard drive. The problem should be resolved. |
| 12/10/2003 | The Administrative Web Server was down Monday morning from approximately 4:30 am to 7:45 am due to internal system error. The error has been cleared and all hosted websites are available. |
| 12/04/2003 | Network services have been restored to Campbell Apartments. A fiber card failed in a major backbone fiber distribution switch. Network services were down to Campbell Apartments from 12:20 AM until 11:10 AM. |
| 11/24/2003 | We are experiencing an intermittent problem with slow Internet access. Our network monitors show a slow response times between Truman and MOREnet. The MOREnet network monitors are also showing an intermittent problem with very slow responses from one of the MOREnet networks in Kansas City. Truman is connected to the MOREnet KC network. We have reported the problem to MOREnet technical support. |
| 11/22/2003 | Machines booting this morning were not receiving the default gateway information from the DHCP server. The value had to be reset on the DHCP server. A release and renew, or a reboot will correct the problem. |
| 11/20/2003 | Access to specific resources in the STUDENT Domain will be unavailable Thursday night from 10:00 - Midnight during the regularly scheduled Thursday night IT maintenance window. The following resource is expected to be unavailable during this time: STUDENT Domain S: drive which includes several network applications. Access to the following resources may also be affected intermittently during this maintenance window: STUDENT Domain profiles, U: drive which includes the Student Files Area, access to STUDENT Domain applications. The scheduled maintenance that is being performed is to apply vendor-provided software updates for SPSS which should correct problems that we have been experiencing with this application. |
| 11/20/2003 | Internet access will be temporarily unavailable Thursday night from 9:30-10:30 PM during the regularly scheduled Thursday night IT maintenance window due to work being performed on network equipment. |
| 11/18/2003 | We are experiencing very bad network latency between the local MoreNet router and the rest of the MoreNet system. This problem does seem to be intermittent. Contacted MoreNet, they are looking into the problem. MoreNet was able to observe the same problem from their end. |
| 11/17/2003 | The main administrative web server, Argon, was rebooted today at 12:20 in order to clear an error which caused the server to lose network connectivity. Web Services technicians were working on the server at the time, so downtime was minimal. This is similar to the problem that was encountered during the second downtime we reported on Friday. Technicians are investigating possible hardware component replacement or adjusting service routines to prevent this problem in the future. The first downtime we reported on Friday appears to have been related to a corrupt/failing dll file. |
| 11/17/2003 | There was a brief Internet outage of less than 20 minutes this afternoon (11/14) around 4pm. The cause of the problem is being investigated. |
| 11/17/2003 | The Truman website and subsites hosted on the server Argon were unavailable from 12:35 a.m. to 4:35 a.m. IT Services is investigating the cause of this outage and whether or not it is related to the outage earlier in the evening. |
| 11/14/2003 | The temporary restriction that was placed on ICMP Internet traffic yesterday has been removed. All Truman computer systems may now send and receive ICMP to the Internet. |
| 11/17/2003 | At approximately 11:00pm Thursday, the Truman website and many sub-sites were unavailable for approximately 30 minutes. Investigation into the cause continues at this time. |
| 11/13/2003 | TCP\IP ICMP traffic to the Internet has been temporarily restricted to only servers and systems with static IP addresses. All other campus computers systems will still be able to access Internet resources but they will not be able to do Pings or TraceRoutes. |
| 11/13/2003 | Internet services were briefly disrupted from ~ 10:10 AM - 10:45 AM this morning. Over 20 computers on campus are infected with the Welchia computer virus and are generating over a million network packets each. The computer systems have still not been patched and the volume of their network flows caused a problem with Truman bandwidth management system. We have disconnected the infected systems from the campus network. Internet access is now largely back to normal. We will continue to monitor the situation. |
| 11/13/2003 | Quotas have not been working on Xenon (t: drives) for a while. This has been corrected. However, there are several accounts that are over quota. No files can be saved on the t: drives on these accounts unitl their account size is back within their quota. |
| 11/07/2003 | Student Email Maintenance has been completed as of 4:00 a.m. 11/6/03. All services have been restored, and all queued mail should be delivered as normal. |
| 11/04/2003 | At ~ 1:40 PM a network electronics failure resulted in several classrooms and offices in Violette Hall losing network access. Network services were restored by 2:05 PM. |
| 11/04/2003 | Internet access was severely impacted on Monday from 9 AM until noon due to a computer virus causing problems with the Truman bandwidth management system. The problem systems have been removed from the network and the bandwidth management system reconfigured. Internet access is now largely back to normal but there may still be an occasional short Internet slowdown as we work with the vendor's technicians to fine tune the new configuration. |
| 11/06/2003 | Student email will be down for maintenance beginning 8:00 a.m. on Wednesday, November 5. All student email WILL BE affected, including email that is forwarded All other Campus Pipeline services should be unaffected. All email should be delivered following the maintenance period. Please contact the IT Services Help Desk at x4544 with questions or |
| 11/03/2003 | A new email virus called W32/Mimail.c@MM or Watchnet as well as a new network worm called Randex have been identified. Please make sure that your personal computers have updated patches and virus protection. |
| 10/31/2003 | The primary web server failed to restart properly this morning after a scheduled reboot. The service was restored by 7:30am |
| 10/31/2003 | Campus Pipeline had several outages this morning due to complications from a backup job over night. The problems were resolved at approximately 10:15 |
| 10/27/2003 | We are currently experiencing a problem with slower than normal Internet access. The problem is being investigated and corrective measures will be taken as soon as possible. |