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| Date | Description |
|---|---|
| 02/23/2004 | Email sending was down on Sunday afternoon from ~ noon until 4:30 PM. We are investigating the cause of the problem. |
| 02/23/2004 | Network Y: drives were unavailable for several hours on Sunday due to a server problem. We are investigating the cause of the problem. |
| 02/19/2004 | The faculty and staff w: and Y: drives were briefly unavailable at 2 PM today due to a problem with the system virus protection. |
| 02/19/2004 | During tonights monthly IT maintenance window the Administrative Office V: drive will first be backed up and then moved to a new server. This change should be mostly invisible to network users since V: is automatically mapped by the network logon script. If you have access to V: and you leave yourself logged on to the network Thursday night you will need to log off Friday morning and then log back on to get the new V: drive. |
| 02/19/2004 | A defective network stack interface card caused several network related problems in the VH2000 computer lab and all other locations in the center core of Violette Hall this morning. The failed component has been replaced. |
| 02/19/2004 | Faculty and staff W: and Y: drives were briefly unavailable early this morning due to a problem with network connectivity after a system restart. The problem has been corrected. |
| 02/20/2004 | During the regularly scheduled maintenance window Thursday night, the Web Services team will be moving MS SQL services to a new server. The migration should be completed in approximately three hours. This will affect several database-driven web applications, such as the Admissions application, the ITS website and others. During the maintenance window these websites/web applications will be intermittently unavailable. |
| 02/18/2004 | Campus Pipeline was unavailable from approximately 1:00 pm - 2:00 pm on Tuesday, February 17. The cause of the outage is being investigated by Campus Pipeline support. |
| 02/16/2004 | 1 PM Update - MOREnet has corrected the problem with slow Internet and Mobius access. However, they said what they did was a "patch" and we may loose services again this afternoon. They are working on a plan to actually fix the problem later tonight. |
| 02/13/2004 | Following the application of security patches at 4 AM this morning the student Y: drive server unexpectedly started a system check on the Y: drives. This has not happened with any other servers updated with the new security patches. The disk check process is still running at 8 AM this morning. Student Y: drives will be unavailable until it completes. ** Updated 10:50 AM ** Student Y drive services are back up. |
| 02/16/2004 | MOREnet technicians will be upgrading the MOREnet backbone during the maintenance window on Sunday, February 15, 2004. The upgrade, occurring between midnight and 6 a.m., will quadruple the backbone's capacity without increasing costs.
Each hub location (Kansas City, Columbia, St. Louis, Jefferson City and Springfield) will be upgraded separately. As technicians switch a location from the old OC3 circuit to the new OC12 circuit, customers may experience brief, intermitant outages. |
| 02/11/2004 | At ~ 1:40 this afternoon we began experiencing slow Internet access. We are investigating the cause of the problem. ** 2 PM Update ** It's another zero length packet flood, but on a different set of ports than the mydoom virus denial of service flood uses. ** The source of the network disruption has been identified and disabled. Internet access has returned to normal |
| 02/13/2004 | Home computers infected with the MyDoom virus and its variants are disrupting Truman dial-up services. We are working on a way to address the problem. |
| 02/10/2004 | The problem that caused the slow Internet access late yesterday afternoon and early evening has been addressed. The temporary restrictions on high TCP/IP ports that was activated last night has been removed. |
| 02/09/2004 | Internet access slowed dramatically around 4:30 this afternoon. MoreNet was been notified and ITS is investigating. ** Updated @ 5:25 PM ** The problem is being caused by a flood of zero length network packets both into and out of Truman. The disruptive machines are being disconnected from the network. ** Update @ 6:55 PM ** The flood continues on a range of machines into and out of Truman. The zero length packets are all in the high TCP/UDP port numbers. Access to high numbered IP ports has been temporarily restricted to only Truman servers. |
| 02/09/2004 | Services on the Exchange server were unavailable from 2 AM Saturday until 2 PM Saturday due to an unexpected system problem. Services have now been restored and we are investigating the cause. |
| 02/06/2004 | Campus Pipeline email was briefly unavailable from approximately 7:35 a.m. - 7:50 a.m. on 2/6/04. IT Services was performing maintenance on a corrupt mail account. |
| 02/05/2004 | We are currently experiencing slow Internet access. The MOREnet web site comes up very quickly but almost all other web sites are slow. Traceroutes are slow after they leave the MOREnet state network. We have reviewed the network equipment here and there are no errors. We have opened an incident report with MOREnet. |
| 02/04/2004 | Due to the recent problems with the front-end email server, ITS Network Services will be doing some unscheduled configuration changes this evening at approximately 5:30pm. The recent problems have been caused by an unexpected reaction to a variant of the MyDoom virus. The outage should be less than 15 minutes. UPDATE: The fix has been applied and service restored as of 6:00pm |
| 02/04/2004 | There was an outage condition on the email system this evening at approximately 6:30pm. Service was restored at about 7:30. The exact cause is undetermined, ITS Network Services is investigating. |
| 02/02/2004 | Campus Pipeline email was unavailable from approximately 7:10 -7:30a.m. on 2/2/04 for some brief maintenance. All services were restored by 7:30 a.m. |
| 01/31/2004 | There were problems with email processing from early Saturday morning until ~ 3:30 PM Saturday afternoon due to a hardware problem with a server. |
| 01/30/2004 | The terminal server (dial-up access) was rebooted today at approximately 11:10, Thursday 1/29, due to system problems caused by a connection from a Blaster-worm infected computer. Steps are being taken to isolate the infected computer and prevent continued problems. |
| 01/27/2004 | In order to clear an application error, the administrative web server Argon was rebooted at approximately 5:30. All services were restored within 5 minutes. |
| 01/28/2004 | Campus Pipeline is currently unavailable. IT Services and SCT/Campus Pipeline support are investigating the cause of the problem. More information will be posted as it is available.
UPDATE: Campus Pipeline is now back online. After the outage this morning, we have installed a service pack on the Pipeline webserver, which will hopefully fix the problem. |