Click Here to receive Service Notes automatically via email.
Date | Description |
---|---|
04/30/2004 | In order to enhance security, ITS is planning to perform several functions on computers tonight including installing necessary Windows Service Packs and Critical Updates. This is part of an overall plan to enhance desktop security.
ITS is requesting that all Windows-based Truman-owned computers be connected to the campus network and left powered up at the logon screen this evening (Thursday, April 29 2004). |
04/30/2004 | This morning we were hit with an outbreak of the W32/Bagle.aa@MM virus. This virus (which was just discovered today) spreads through email attachments. Like many viruses, it appears to be from someone you know. For more information, view http://vil.nai.com/vil/content/v_124875.htm. ITS is currently pushing out an update to protect against this virus. However, the best protection is always to exercise caution when reading email--never open any suspicous or unexpected attachments. Further action has also been taken to stop the spread of this virus at Truman as well as to locate and clean machines which are currently infected. |
04/28/2004 | Internet connectivity has been restored. We are continuing to investigate the cause of the problem. |
04/28/2004 | Early this morning we experienced problems with SPAM on several University listserv email systems. We have determined the cause of the problem and corrected it. All University listservs have been re-activated. |
04/26/2004 | At ~ 9:45 AM there was a brief period of slow Internet access. We are investigating, but the problem appears to have disappeared. We will continue to investigate and closely monitor the situation. |
04/24/2004 | Internet services will be unavailable for at most one hour between Friday midnight and Saturday 6 AM in order to perform maintenance on our Internet connection. If work goes as expected the actual Internet outage should only be a few minutes. |
04/25/2004 | The main administrative webserver, Argon, was offline Friday morning (23 April 04) after failing to come back up properly after a regularly scheduled reboot at 4:30am. A second reboot cleared the error and services were restored by approximately 6am. |
04/23/2004 | Campus Pipeline was unavailable from approximately 5:30 - 5:50 p.m. on 4/22/04. All services have been restored, the cause of the error is being investigated. |
04/17/2004 | Following scheduled maintenance on the Pipeline e-mail server, an additional restart was required this morning to bring up the web interface for student e-mail. Web access was restored at 8:45am Friday. Following that, the e-mail server has been intermittently offline. Technicians are investigating the instability problems now. |
04/16/2004 | Due to maintanenace on the PureMessage anti-SPAM system you may need to regenerate your PureMessage password. To do this go to puremessage.truman.edu and click on the password link. |
04/15/2004 | Truman Internet access will be down for a short time at 6 PM tonight (Thursday) as part of the scheduled ITS monthly maintenance window. |
04/15/2004 | Truman email systems will be down briefly at 6 PM tonight (Thursday) as part of the scheduled ITS monthly maintenance window. |
04/14/2004 | Truman proxy server services were briefly unavailable this afternoon. Proxy services have been restored. |
04/14/2004 | The Exchange server was unavailable temporarily. Service has restored. ITS is investigating the cause. |
04/15/2004 | Campus Pipeline email will be down for maintenance beginning at 5:00 p.m. on Thursday, April 15, 2004. This maintenance is scheduled during IT Services' monthly maintenance window. The maintenance should only take a few hours. |
04/09/2004 | Truman dial-up services will be briefly unavailable tomorrow morning, Friday April 9th, from 7-8 AM due to work being done in the Truman data center. |
04/09/2004 | The administrative webserver Argon was offline this morning when it failed to come up properly after a scheduled reboot. The server was rebooted a second time which cleared the error and all services were back up by 6am. The outage was from approximatly 4:30 am to 6 am. |
04/06/2004 | Campus Pipeline email was unavailable from approximately 4:30 -8:30 a.m. on 4/6/04. The email services did not start up properly following a scheduled reboot, the cause of the failure is being investigated. |
04/05/2004 | Campus Pipeline was unavailable following a scheduled reboot on 4/5/04. The web portal was unavailable from approximately 4:20 - 5:15 a.m. and the email system was unavailable from approximately 4:20- 5:40 a.m. All services have been restored. |
04/05/2004 | Campus Pipeline was unavailable for an undetermined period of time during the morning of 4/3/04. All services were restored by approximately 9:15 a.m. |
04/05/2004 | The Administrative Web Server (argon) was unavailable from approximately 4:30 a.m. until 9:20 a.m. on April 3, 2004. The system failed to come back up after a scheduled reboot. All services have been restored. |
04/01/2004 | Campus Pipeline was unavailable for a short time this afternoon. Mcaffee virus scan caused a problem with the webserver software. Campus Pipeline service was restored shortly. Student email service was unavailable when Pipeline service was restored due to complications. All services have now been restored. UPDATE: Student Email was not being delivered to the appropriate mailboxes. Mail delivery was restored about 6:00 p.m. |
04/02/2004 | The problem with Microsoft Exchange has been corrected and Exchange services are back up. |
03/30/2004 | Network services to the north side of Violette Hall have been restored. |
04/02/2004 | We are continuing to have problems with slow Internet access. We have been and are continuing to disconnect infected systems from the network in order to attempt to maintain network functionality. The cause is a large and increasing number of computers on the Truman network that are infected with the phatbot virus and it's variations. For more info on this virus see: http://www.trendmicro.com/vinfo/virusencyclo/default5.asp?VName=WORM_AGOBOT.RS McAfee anti-virus has not been 100% successful in containing the spread of this virus. |