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| Date | Description |
|---|---|
| 05/17/2004 | At ~ 2:20 PM Internet access was slow for some people. The problem was a system in Violette Hall that was flooding the network with the SQL Slammer worm. The problem system was taken down at 2:30 and network access returned to normal. |
| 06/14/2004 | All faculty and staff network Y drives have been moved to a new file server. For the majority of us the move will be invisible.
When you logon to a Windows based computer system a logon script automatically connects your network Y drive to the proper server. For non-Windows computer systems such as Linux and Macs, if you are connecting to your network Y drive you will need to update your connection definition to specify the new server TS7 rather than the old server TS1. If you have any questions please contact the ITS HelpDesk at x4544. |
| 05/07/2004 | Some campus computers rebooted unexpectedly today at 3:00 PM. This was caused due to a temporary configuration change that had not yet been disabled. In order to help combat the spread of the SASSER worm, ITS had responded by configuring computers to install security updates at 3:00 PM (on Tuesday, May 4). This configuration change had not yet been disabled. Therefore, the computers that rebooted today were ones that had downloaded additional updates from Microsoft Windows Update. Since they had been configured to install Windows Automatic Updates at 3:00 PM, they rebooted when the installation was complete. Any users logged on should have received warnings (and a 5 minute countdown) before the reboot; however, some users have reported that a reboot occurred without any warning. ITS is changing Truman systems currently connected to the network so that this does not occur again. |
| 05/05/2004 | Campus Pipeline failed to start up following a scheduled reboot on the morning of 5/5/04. The system was unavailable from 4:30 a.m. - 5:20 a.m. All services have been restored. |
| 05/04/2004 | An emergency security patch update was applied to the Exchange server over the noon hour. This resulted in incoming email being briefly rejected. The problem has been corrected. |
| 05/04/2004 | The Microsoft Exchange email system will be briefly unavailable from 12:20 to 12:30 PM due to a system change. |
| 05/03/2004 | Several new computer viruses / worms have been released in the world recently. This afternoon one of them, the W32 Sasser Worm was detected on the Truman campus. There have been several reports of computer systems being affected by this worm. Please keep your operating system up-to-date with security patches and anti-virus protection. If you need help with your computer system please contact the ITS HelpDesk. |
| 05/03/2004 | Campus Pipeline was unavailable around 10:45 a.m. All services were restored by 11:00 a.m. The cause of this problem is being investigated by Campus Pipeline support. |
| 04/30/2004 | In order to enhance security, ITS is planning to perform several functions on computers tonight including installing necessary Windows Service Packs and Critical Updates. This is part of an overall plan to enhance desktop security.
ITS is requesting that all Windows-based Truman-owned computers be connected to the campus network and left powered up at the logon screen this evening (Thursday, April 29 2004). |
| 04/30/2004 | This morning we were hit with an outbreak of the W32/Bagle.aa@MM virus. This virus (which was just discovered today) spreads through email attachments. Like many viruses, it appears to be from someone you know. For more information, view http://vil.nai.com/vil/content/v_124875.htm. ITS is currently pushing out an update to protect against this virus. However, the best protection is always to exercise caution when reading email--never open any suspicous or unexpected attachments. Further action has also been taken to stop the spread of this virus at Truman as well as to locate and clean machines which are currently infected. |
| 04/28/2004 | Internet connectivity has been restored. We are continuing to investigate the cause of the problem. |
| 04/28/2004 | Early this morning we experienced problems with SPAM on several University listserv email systems. We have determined the cause of the problem and corrected it. All University listservs have been re-activated. |
| 04/26/2004 | At ~ 9:45 AM there was a brief period of slow Internet access. We are investigating, but the problem appears to have disappeared. We will continue to investigate and closely monitor the situation. |
| 04/24/2004 | Internet services will be unavailable for at most one hour between Friday midnight and Saturday 6 AM in order to perform maintenance on our Internet connection. If work goes as expected the actual Internet outage should only be a few minutes. |
| 04/25/2004 | The main administrative webserver, Argon, was offline Friday morning (23 April 04) after failing to come back up properly after a regularly scheduled reboot at 4:30am. A second reboot cleared the error and services were restored by approximately 6am. |
| 04/23/2004 | Campus Pipeline was unavailable from approximately 5:30 - 5:50 p.m. on 4/22/04. All services have been restored, the cause of the error is being investigated. |
| 04/17/2004 | Following scheduled maintenance on the Pipeline e-mail server, an additional restart was required this morning to bring up the web interface for student e-mail. Web access was restored at 8:45am Friday. Following that, the e-mail server has been intermittently offline. Technicians are investigating the instability problems now. |
| 04/16/2004 | Due to maintanenace on the PureMessage anti-SPAM system you may need to regenerate your PureMessage password. To do this go to puremessage.truman.edu and click on the password link. |
| 04/15/2004 | Truman Internet access will be down for a short time at 6 PM tonight (Thursday) as part of the scheduled ITS monthly maintenance window. |
| 04/15/2004 | Truman email systems will be down briefly at 6 PM tonight (Thursday) as part of the scheduled ITS monthly maintenance window. |
| 04/14/2004 | Truman proxy server services were briefly unavailable this afternoon. Proxy services have been restored. |
| 04/14/2004 | The Exchange server was unavailable temporarily. Service has restored. ITS is investigating the cause. |
| 04/15/2004 | Campus Pipeline email will be down for maintenance beginning at 5:00 p.m. on Thursday, April 15, 2004. This maintenance is scheduled during IT Services' monthly maintenance window. The maintenance should only take a few hours. |
| 04/09/2004 | Truman dial-up services will be briefly unavailable tomorrow morning, Friday April 9th, from 7-8 AM due to work being done in the Truman data center. |
| 04/09/2004 | The administrative webserver Argon was offline this morning when it failed to come up properly after a scheduled reboot. The server was rebooted a second time which cleared the error and all services were back up by 6am. The outage was from approximatly 4:30 am to 6 am. |