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| Date | Description |
|---|---|
| 11/15/2004 | TruView was taken down for maintenance from 11:00 p.m.. to 11:10 p.m on 11/12/04. The maintenance took place during IT Services' weekly scheduled maintenance window. A patch was installed on the system that should help with the recent TruView problems during registration. |
| 11/12/2004 | TruView had problems during registration on 11/11/04. The web server became to slow to be usable. IT Services will continue to work with SunGard SCT support on this issue. |
| 11/10/2004 | TruView continues to have problems during registration. Today the problems occurred from approximately 4:50p.m. - 6:00 p.m. During the problem period access to TruView was extremely slow and single sign on access to Banner did now work. IT Services continues to work with SunGard SCT support to fix the problem. ITS will be making some configuration changes over the next few days to try to resolve the issue. |
| 11/09/2004 | Around 11:00 AM today there was an issue with all lab systems not allowing user to log on. All systems are back up and running fine. We are still currently investigating the nature of the problem. |
| 11/09/2004 | web services on Ruby became hung around 8:00pm last night (Mon), they were restarted by 8:30pm |
| 11/09/2004 | TruView continues to have problems caused by the increased load of online registration. ITS continues to work with SCT support to resolve the issue. |
| 11/08/2004 | A network configuration error on the Truman network caused the seucre website to go offline in response to the conflicting configuration information. The secure website was reconfigured with new information in order to bring it back online and allow additional time to identify the original conflict. |
| 11/04/2004 | TruView continues to have problems during online registration at 5:00 p.m. daily. IT Services has been working with SunGard SCT support to try to find the cause of the problem. |
| 11/01/2004 | TruView was taken down for maintenance beginning at 11:00 p.m. Friday, October 29 during the weekly scheduled maintenance window. IT Services installed a recommended service pack on the web server software. All TruView services were restored by 11:25 p.m. |
| 10/28/2004 | TruView was unavailable from approximately 5:00 p.m. to 5:20 p.m. on 10/27/04. The problem was the same as was experienced yesterday at the same time. A hotfix was installed on the system during the outage today, which should prevent future outages of this nature. |
| 10/27/2004 | Update - The systems responsible for the network attack have been identified and shut down. All Truman network services are back to normal. --------------- At ~ 9:30 PM Tuesday evening a large scale network attack was detected against resources on the Truman network. Some network resources have been intermittently unavailable due to the volume of the attack. We are investigating and taking steps to address this situation. |
| 10/27/2004 | There was a brief slowdown on TruView which required a restart of the system. The slowdown occurred at approximately 5:00 p.m. and service was restored by about 5:20. The cause of the outage is unknown at this time, but IT Services staff and SunGard SCT support are investigating the problem. |
| 10/25/2004 | Several people were having problems logging onto the campus network this morning due to their network userids being locked out. This problem was caused by two computer systems attempting to compromise user accounts. The computer systems have been traced down and disconnected from the campus network. |
| 10/22/2004 | There was a network distruption late this afternoon. The issue caused multiple accounts to be locked out. The issue has been resolved and accounts re enabled. Contact the ITS Help Desk x4544 if you experience any log on access issues. Thank you |
| 10/15/2004 | During the weekly IT maintenance window on Friday evening the Truman VPN service will be down briefly at ~ 8 PM for system maintenance. The outage should last less than 10 minutes. |
| 10/14/2004 | The electrical outage in the Truman data center has been corrected. All IT services are back up. |
| 10/12/2004 | Network services have been restored in Fair Apartments. The network switches had been unplugged from the electrical outlet. |
| 10/12/2004 | Update: Problems with a device driver caused the server to not come back up correctly after a scheduled reboot this morning at 6:30 am (12 October 2004). A second reboot cleared the error and services were restored by 8:00am. -- Original Message: Web services hosted on Argon were unavailable for several hours early this morning due to a server problem. Services have now been restored. |
| 10/11/2004 | Network services have been restored to Adair House. |
| 10/05/2004 | Some W: drives were temporarily unavailable at ~ 9:15 this morning due to a problem with a file server. The problem has been resolved. |
| 09/30/2004 | Due to a Truman system sending SPAM email Truman has been temporarily blacklisted by several external email monitors. This action may result in some emails that are sent to non-Truman addresses being returned. We are working on resolving the problem. |
| 09/25/2004 | Truman's Internet link has been upgraded from a 25 Mbits/s connection to a 40 Mbits/s connection. |
| 09/21/2004 | Exchange email services were unavailable in the early AM hours this morning due to a problem with the Exchange system. Exchange services have been restored. |
| 09/18/2004 | During the weekly IT maintenance window on Friday evening Internet services will be briefly unavailable at ~ 10 PM due to maintenance on the PacketShaper. |
| 09/16/2004 | During the 3rd Thursday IT maintenance window (this Thursday at 8 PM) software updates will be installed on the PureMessage anti-SPAM system. PureMessage services may be briefly unavailable during this process. |