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Service Notes

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DateDescription
01/31/2005There have been several cases of slowed Internet performance today due to attempted DoS attacks. We are working on resolving each incident as soon as possible.
03/31/2005ICMP Internet traffic has been blocked indefinitely due to problems with hacked and virus infected computer systems on campus.
01/28/2005Internet access was briefly unavailable this morning to a another network attack. This attack appears to be coming from a Truman system against an outside site. We are addressing the problem.
01/25/2005There have several periods of slow Internet access today due to multiple denial of service attacks. We are responding to each incident as soon as possible.
01/24/2005Our Internet Access has been restored. The system attacking our network has been blocked. --------------- Truman Internet access is currently very slow due to an outside source attempting to connect ~ 60,000 network flows per minute to the Truman network. We are working on resolving the problem as soon as possible.
01/21/2005This morning two student computer systems were attempting to compromise multiple Truman network accounts. Some accounts may be temporarily locked out as a result. The computer systems are being traced down and disconnected from the campus network.
01/21/2005All upgrades to Titanium have been completed, and all services have been restored. The Mac file server, Titanium, is scheduled for upgrades this evening during the regular ITS monthly server maintenance window. The server will be intermittently unavailable during the upgrade period, but should be completely back online by 7:00 Friday morning.
01/20/2005A student computer system was attempting to compromise multiple Truman network accounts. Some accounts may be temporarily locked out as a result. The computer system has been disconnected from the campus network.
01/17/2005TruView services are back up. --------------------------- TruView has been experiencing problems due to the outage of mail.truman.edu. The system is currently back up, but may experience problems again until mail.truman.edu is running properly. Update - all systems are back up.
01/18/2005Internet email and TruView email are back up. The network electronics that failed have been replaced. ----------------- Internet email and Truview email went down at ~ 2 PM this afternoon due to a network electronics failure in Violette Hall. We are working on restoring services as soon as possible.
01/24/2005 All department W: drives have been moved to Hydrogen as of 1/24/2005. --------------- Beginning during the 2004 Winter Interim and continuing into early January department network W: drives will be moved to a new file server. Network logon scripts will also be updated. The new server for department W: drives is Hydrogen. Aa Ad Al Ao Ath Bo Bu Cd Cs Csi Dps Ed Fa Fd Fn Gc Hpp Hes Iea Iso Js LL Ma Mcnair Ms Mt Nu PL Po Pp Ps Rc Rcp Rl Ro Sa Sc Shc Ss Sub Ts Ub Ucc Ucs Up
01/04/2005Power was out for a brief time resulting in loss of internet connectivity for the campus. Power and network services have been restored.
01/04/2005Electrical power has been restored to the Truman data center.
12/29/2004There was a network service outage in Ryle Hall today due to an electrical problem. Network services in Ryle Hall have now been restored.
01/21/2005All faculty and staff network Y: drives have been moved to the new file server Hydrogen as planned. All faculty and staff Y: drives are now back on-line and available for use. ------------- During the 2004 Winter Interim Faculty and Staff network Y drives will be moved to a new file server. Network logon scripts and the ITS web site documentation have also been updated. The new faculty and staff Y drive server name is Hydrogen. These Y drive moves will be performed in late evenings and on weekends.
01/21/2005All student network Y: drives have been moved to the new file server Hydrogen as planned. All student Y: drives are now back on-line and available for use. ------------ During the 2004 Winter Interim Student network Y drives will be moved to a new file server. Network logon scripts and the ITS web site documentation have also been updated. The new student Y drive server name is Hydrogen.
12/17/2004The main adminstrative web server, Argon, failed during a scheduled reboot at 1:15am. It appears that a driver failed at startup and hung the system. This problem appears to be unrelated to the error reported on Tuesday. The server was manually rebooted at 4:00am. This cleared the error and all services are functioning normally at this time.
12/15/2004Due to an error on the administrative database server, websites on multiple web servers were malfunctioning this morning - sites were either displaying errors, or not loading at all. The error on the database server has now been cleared and we are working to reconnect from the various webservers.
12/14/2004The main administrative server, Argon, is experiencing failures this morning due to a log-file drive unexpectedly filling to capacity. We are working to correct the problem and Argon should be functioning normally within the next 30 minutes.
12/12/2004Internet access was disrupted due to virus activity in the residence halls. The responsible ports were disabled and services were restored.
12/07/2004Some network accounts were briefly locked out due to an attack on network accounts. The attacking system was identified and has been disabled.
12/07/2004Some department W: drives were briefly unavailable during the lunch hour due to a server problem. All W: drives are now back on-line.
12/02/2004Network services to Magruder Hall have been restored. A temporary fiber connector that was installed after Tuesday night's fiber break had come loose.
11/30/2004Network services are currently unavailable to Magruder Hall. The fiber optic link to the building appears to have been damaged by construction work. We are investigating and will restore network services as soon as possible. Update: services were restored at 8:57 pm
11/29/2004The SSL or "secure identifier" certificate for the Exchange mail server had to be replaced today. Access should now be restored to all users of the Exchange mail server using the application of the user's choice. While the certificate was expired, Outlook desktop application users should have been unaffected; Eudora desktop application users may have been unable to check their mail and all clients accessing their mail via Outlook Web Access (OWA) should have received a message indicating the secure certificate was valid, but expired. Selecting "yes" to proceed allowed access as normal to the Exchange mailboxes. There was a brief time this morning while the expired certificate was removed and the new one installed that the OWA was also unavailable. Please be aware that the certificate's expiration did not affect the actual security of the traffic to and from the e-mail server. An SSL certificate is similar to a bonding process in which an outside company verifies that we are actually the organization we purport to be. What expired was our contract with Verisign to verify our identity, not our actual security configuration.

Post Service Note

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