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| Date | Description |
|---|---|
| 01/04/2005 | Electrical power has been restored to the Truman data center. |
| 12/29/2004 | There was a network service outage in Ryle Hall today due to an electrical problem. Network services in Ryle Hall have now been restored. |
| 01/21/2005 | All faculty and staff network Y: drives have been moved to the new file server Hydrogen as planned. All faculty and staff Y: drives are now back on-line and available for use. ------------- During the 2004 Winter Interim Faculty and Staff network Y drives will be moved to a new file server. Network logon scripts and the ITS web site documentation have also been updated. The new faculty and staff Y drive server name is Hydrogen. These Y drive moves will be performed in late evenings and on weekends. |
| 01/21/2005 | All student network Y: drives have been moved to the new file server Hydrogen as planned. All student Y: drives are now back on-line and available for use. ------------ During the 2004 Winter Interim Student network Y drives will be moved to a new file server. Network logon scripts and the ITS web site documentation have also been updated. The new student Y drive server name is Hydrogen. |
| 12/17/2004 | The main adminstrative web server, Argon, failed during a scheduled reboot at 1:15am. It appears that a driver failed at startup and hung the system. This problem appears to be unrelated to the error reported on Tuesday. The server was manually rebooted at 4:00am. This cleared the error and all services are functioning normally at this time. |
| 12/15/2004 | Due to an error on the administrative database server, websites on multiple web servers were malfunctioning this morning - sites were either displaying errors, or not loading at all. The error on the database server has now been cleared and we are working to reconnect from the various webservers. |
| 12/14/2004 | The main administrative server, Argon, is experiencing failures this morning due to a log-file drive unexpectedly filling to capacity. We are working to correct the problem and Argon should be functioning normally within the next 30 minutes. |
| 12/12/2004 | Internet access was disrupted due to virus activity in the residence halls. The responsible ports were disabled and services were restored. |
| 12/07/2004 | Some network accounts were briefly locked out due to an attack on network accounts. The attacking system was identified and has been disabled. |
| 12/07/2004 | Some department W: drives were briefly unavailable during the lunch hour due to a server problem. All W: drives are now back on-line. |
| 12/02/2004 | Network services to Magruder Hall have been restored. A temporary fiber connector that was installed after Tuesday night's fiber break had come loose. |
| 11/30/2004 | Network services are currently unavailable to Magruder Hall. The fiber optic link to the building appears to have been damaged by construction work. We are investigating and will restore network services as soon as possible. Update: services were restored at 8:57 pm |
| 11/29/2004 | The SSL or "secure identifier" certificate for the Exchange mail server had to be replaced today. Access should now be restored to all users of the Exchange mail server using the application of the user's choice.
While the certificate was expired, Outlook desktop application users should have been unaffected; Eudora desktop application users may have been unable to check their mail and all clients accessing their mail via Outlook Web Access (OWA) should have received a message indicating the secure certificate was valid, but expired. Selecting "yes" to proceed allowed access as normal to the Exchange mailboxes. There was a brief time this morning while the expired certificate was removed and the new one installed that the OWA was also unavailable. Please be aware that the certificate's expiration did not affect the actual security of the traffic to and from the e-mail server. An SSL certificate is similar to a bonding process in which an outside company verifies that we are actually the organization we purport to be. What expired was our contract with Verisign to verify our identity, not our actual security configuration. |
| 11/22/2004 | The administrative webserver argon will be restarted at approximately 1:20 p.m. to resolve an installation issue with a custom application. |
| 11/18/2004 | Web Server Silver will be rebooted at 6:30pm during the ITS Maintenance Window. This should affect only the athletics website for a period of perhaps 5 minutes. |
| 11/16/2004 | Due to a hard drive failure on a server the U: drive data has been restored from a backup to a new server. Network logon scripts have been updated with this server change but people manually connecting to the U: drive will need to update their path. The new network path for the U drive is: \\Hydrogen\Student_Files |
| 11/15/2004 | TruView was taken down for maintenance from 11:00 p.m.. to 11:10 p.m on 11/12/04. The maintenance took place during IT Services' weekly scheduled maintenance window. A patch was installed on the system that should help with the recent TruView problems during registration. |
| 11/12/2004 | TruView had problems during registration on 11/11/04. The web server became to slow to be usable. IT Services will continue to work with SunGard SCT support on this issue. |
| 11/10/2004 | TruView continues to have problems during registration. Today the problems occurred from approximately 4:50p.m. - 6:00 p.m. During the problem period access to TruView was extremely slow and single sign on access to Banner did now work. IT Services continues to work with SunGard SCT support to fix the problem. ITS will be making some configuration changes over the next few days to try to resolve the issue. |
| 11/09/2004 | Around 11:00 AM today there was an issue with all lab systems not allowing user to log on. All systems are back up and running fine. We are still currently investigating the nature of the problem. |
| 11/09/2004 | web services on Ruby became hung around 8:00pm last night (Mon), they were restarted by 8:30pm |
| 11/09/2004 | TruView continues to have problems caused by the increased load of online registration. ITS continues to work with SCT support to resolve the issue. |
| 11/08/2004 | A network configuration error on the Truman network caused the seucre website to go offline in response to the conflicting configuration information. The secure website was reconfigured with new information in order to bring it back online and allow additional time to identify the original conflict. |
| 11/04/2004 | TruView continues to have problems during online registration at 5:00 p.m. daily. IT Services has been working with SunGard SCT support to try to find the cause of the problem. |
| 11/01/2004 | TruView was taken down for maintenance beginning at 11:00 p.m. Friday, October 29 during the weekly scheduled maintenance window. IT Services installed a recommended service pack on the web server software. All TruView services were restored by 11:25 p.m. |