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| Date | Description |
|---|---|
| 03/31/2005 | TruView was unavailable from approximately 5:00 - 5:15 p.m. The cause of the outage is believed to be a bug with the new authentication system. A new version will be installed overnight. All services were restored by approximately 5:15 p.m. |
| 03/31/2005 | Right at 5:00 Ruby (Banner Web Server) became hung for 3 or 4 minutes. The http server was restarted and it came back to life. |
| 03/31/2005 | The Truman wireless network was also affected by today's AD server failure. Some people were unable to use the wireless network from approximately 11:30 am until 2:30 pm. |
| 03/31/2005 | Some Active Directory services were unavailable today from ~ 11:30 am until 1:15 pm. This was caused by an Active Directory domain controller server failure. The problem has been corrected. |
| 03/31/2005 | TruView services are temporarily unavailable due to an Active Directory server problem. TruView services will be back up shortly.
UPDATE: TruView configuration has now been changed to utilize multiple Active Directory servers. This fixes the current situation and should prevent future problems. |
| 03/30/2005 | t: drives were not being mapped for about 15 min. Previously mapped t: drives were working, only new connections were not being made. Other connections to the xenon server were not affected. This was corrected at 11:25. |
| 03/30/2005 | Truman has been blacklisted by aol due to a flood of email sent to them from a truman ip address. The offending computer has been disabled. Mail to aol should resume delivery in less than 24 hours. |
| 03/25/2005 | MOREnet Security has been made aware of new DNS cache poisoning attacks against Windows DNS servers. Currently the poisoning attacks are redirecting users to a website that sells generic prescription drugs, but future attacks with different variables are possible. We are currently blocking traffic for two of the responsible malicious DNS servers at the network core. The IP addresses of these servers are 222.47.183.18 and 222.47.122.203. |
| 03/24/2005 | The update to the PureMessage anti-spam and anti-virus system has been successfully installed. |
| 03/23/2005 | PureMessage has released a high priority update for their anti-spam and anti-virus system. We will install this update tonight (Wednesday) at approximately 6 PM. Email services will be down for a few minutes while the patch is loaded. |
| 03/22/2005 | Reverse DNS lookups were unavailable early this morning due to a server problem. The problem has been corrected. |
| 03/18/2005 | Internet access was briefly unavailable at ~ 2:15 PM this afternoon due to a problem with the Truman router. The problem has been corrected and Internet services restored. |
| 03/18/2005 | There will be a brief disruption of service this evening as maintenance is performed on the campus router. |
| 03/17/2005 | The student classroom and lab software server SS1 has experienced a hard physical failure.
The student S: drive, and faculty / staff X: drive, are currently down. Data from the SS1 backup will be restored to the NAS (Hydrogen) and logon scripts updated to reflect the location change. The student S: drive and faculty / staff X: drive should be back up in approximately 30 minutes. |
| 03/15/2005 | The faculty / staff print server Krypton hung this afternoon at ~ 4:20. Services were restored by 4:40, |
| 03/15/2005 | Printing from Lance was down this morning due to a firewall change. The problem has been identified and corrected. |
| 03/08/2005 | Qwest Internet Services is experiencing an unexpected outage that is affecting MOREnet's St. Louis Internet connection. Customers may experience delays as traffic is routed to other providers. |
| 03/07/2005 | Krypton, the Faculty / Staff print server, was unavailable for a short time at ~ 8:30 AM due to a server problem. Services have been restored. |
| 03/11/2005 | There are a some new viruses that propagate via .rar files. RAR is normally a compressed file format. Rar is logically similar to Zip compressed files. If you receive a .rar file as an email attachment don't open it unless you know what it is. We will check with our email antivirus software vendor about adding .rar antivirus scanning to their product. |
| 03/06/2005 | We have received several reports of Internet users who are not able to access Truman web sites. One possible cause is what appears to be a possible Internet DNS cache poisoning attack (http://isc.sans.org/diary.php). Our DNS servers were also receiving heavy traffic from several remote sites. We are continuing to investigate this issue. |
| 03/04/2005 | We are experiencing intermittent slowdowns in email processing. We have an open trouble ticket with the vendor and are working with them to identify and correct the problem as soon as possible. |
| 03/02/2005 | Due to a system configuration issue on the new database server, new connections to Banner were failing from 11:03am to 11:26am this morning. This included direct forms access to Banner and access through TruView. The issue has been corrected now. |
| 03/01/2005 | There were several brief email sending outages this afternoon between noon and 2:30 PM. We've identified and corrected the problems. |
| 03/01/2005 | This afternoon there was a reverse DNS outage from ~ 2:05 - 2:25 PM. |
| 03/01/2005 | 12:52 p.m. TruView is not currently able to send outgoing mail. The TruView system will be restarted at approximately 12:55 to try to fix the problem. All other systems appear to be functioning correctly.
UPDATE: The problem was actually with mail.truman.edu, the SMTP server. The problem has been resolved. |