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| Date | Description |
|---|---|
| 04/08/2005 | ruby, the Banner Web Services server, has been experiencing repeated problems with network connectivity. This morning ruby was down from approximately 8:00am to 8:30am to replace the bad nic. |
| 04/06/2005 | around 10:30am (Wed morning) Ruby quit communicating with the network, Jim noticed it was reporting only being connected at 10mg, he change it to 100mg and restarted it, services were restored |
| 04/05/2005 | a few minutes before 6pm ruby became inaccessible, services were restarted (didn't help), it had somehow been dropped from the network .. restarted the server and it came back up |
| 04/05/2005 | There seems to be a problem releasing quarantined spam using the daily Quarantined Spam email. We have sent a support request and data to the vendor.
Update: Quarantined SPAM may now be released using the daily Quarantined Spam email. This was corrected in the evening 4/5/05. |
| 04/06/2005 | The SQL Server will be rebooted this evening at 10:00 p.m. due to performance issues. All dynamic websites including TruView, the Truman homepage, the ITS site, Admissions, Athletics, and many others will be affected by this restart. The outage should last approximately 5 minutes. |
| 04/05/2005 | TruView will be briefly unavailable as an update is applied at approximately 9:00 a.m. this morning. This update is being done outside of our scheduled maintenance window in an attempt to resolve issues prior to registration today at 5:00. |
| 04/04/2005 | The problem with slow email processing due to an on-campus system sending SPAM has been resolved. However, we appear to have been temporarily blacklisted by Yahoo as a result of the SPAM that was sent. All email from Truman to Yahoo accounts is currently being rejected. |
| 04/01/2005 | TruView was unavailable from approximately 2:10 a.m. until 2:20 a.m. as IT Services and SunGard SCT continue to tweak the new authentication system. |
| 04/01/2005 | During the scheduled maintenance window on Friday night, May 12th, the Exchange server will be shut down for maintenance and installation of critical security patches at 8:00PM. It is expected that this maintenance will only take several hours; however, it could take much longer. In any case, the server is expected to be back up before noon on Saturday. During this time, incoming email will be queued for delivery when services are restored. If you have any questions, please contact the IT Services Help Desk Thank You. IT Services Help Desk |
| 03/31/2005 | TruView was unavailable from approximately 5:00 - 5:15 p.m. The cause of the outage is believed to be a bug with the new authentication system. A new version will be installed overnight. All services were restored by approximately 5:15 p.m. |
| 03/31/2005 | Right at 5:00 Ruby (Banner Web Server) became hung for 3 or 4 minutes. The http server was restarted and it came back to life. |
| 03/31/2005 | The Truman wireless network was also affected by today's AD server failure. Some people were unable to use the wireless network from approximately 11:30 am until 2:30 pm. |
| 03/31/2005 | Some Active Directory services were unavailable today from ~ 11:30 am until 1:15 pm. This was caused by an Active Directory domain controller server failure. The problem has been corrected. |
| 03/31/2005 | TruView services are temporarily unavailable due to an Active Directory server problem. TruView services will be back up shortly.
UPDATE: TruView configuration has now been changed to utilize multiple Active Directory servers. This fixes the current situation and should prevent future problems. |
| 03/30/2005 | t: drives were not being mapped for about 15 min. Previously mapped t: drives were working, only new connections were not being made. Other connections to the xenon server were not affected. This was corrected at 11:25. |
| 03/30/2005 | Truman has been blacklisted by aol due to a flood of email sent to them from a truman ip address. The offending computer has been disabled. Mail to aol should resume delivery in less than 24 hours. |
| 03/25/2005 | MOREnet Security has been made aware of new DNS cache poisoning attacks against Windows DNS servers. Currently the poisoning attacks are redirecting users to a website that sells generic prescription drugs, but future attacks with different variables are possible. We are currently blocking traffic for two of the responsible malicious DNS servers at the network core. The IP addresses of these servers are 222.47.183.18 and 222.47.122.203. |
| 03/24/2005 | The update to the PureMessage anti-spam and anti-virus system has been successfully installed. |
| 03/23/2005 | PureMessage has released a high priority update for their anti-spam and anti-virus system. We will install this update tonight (Wednesday) at approximately 6 PM. Email services will be down for a few minutes while the patch is loaded. |
| 03/22/2005 | Reverse DNS lookups were unavailable early this morning due to a server problem. The problem has been corrected. |
| 03/18/2005 | Internet access was briefly unavailable at ~ 2:15 PM this afternoon due to a problem with the Truman router. The problem has been corrected and Internet services restored. |
| 03/18/2005 | There will be a brief disruption of service this evening as maintenance is performed on the campus router. |
| 03/17/2005 | The student classroom and lab software server SS1 has experienced a hard physical failure.
The student S: drive, and faculty / staff X: drive, are currently down. Data from the SS1 backup will be restored to the NAS (Hydrogen) and logon scripts updated to reflect the location change. The student S: drive and faculty / staff X: drive should be back up in approximately 30 minutes. |
| 03/15/2005 | The faculty / staff print server Krypton hung this afternoon at ~ 4:20. Services were restored by 4:40, |
| 03/15/2005 | Printing from Lance was down this morning due to a firewall change. The problem has been identified and corrected. |