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| Date | Description |
|---|---|
| 05/06/2005 | Tonight during the maintenance window we will apply an update to the PureMessage virus/spam filter program. There may be a very short time when the mail server is unavailable. |
| 05/06/2005 | The problem with Student Y drives has been corrected at 8 AM this morning. All Student Y drives are on-line. |
| 05/03/2005 | At ~ 11:45 PM Monday evening Pickler library lab PL308 reported a network outage. We've identified a network switch failure in Pickler Library. Limited network services have been restored the PL308 / PL312 labs by bypassing the failed network electronics. We are working on restoring full network services to PL308 / PL312 as soon as possible. |
| 04/29/2005 | Network printers on Krypton were temporarily unavailable early this morning due to a server problem. Print services were restored by 8 AM. |
| 04/21/2005 | Service notes and other email sent from the server Argon have been delayed due to mail from a site on the server. The script that is blocking the mail queue is being reviewed. The code for the service notes has been rewritten to avoid future problems. |
| 04/21/2005 | This is a clarification, due to the delayed delivery of the previous ITS service note. The previous service note could have been read as student Y drives were down until ~ 11 AM. This is not the case, student Y drives were up at 7:58 AM this morning. |
| 04/20/2005 | MOREnet is currently experiencing a problem on our Kansas City link that is slowing our Internet performance. Services are still functional but they are slower than they should be. We have opened a case with MOREnet on this issue. |
| 04/20/2005 | Single Sign on to Banner services through TruView was unavailable this morning due to a changed password. Services were restored at approximately 8:30 a.m. |
| 04/19/2005 | Some computers on campus were temporally experiencing difficulties accessing the Internet. We have corrected the problem. |
| 04/16/2005 | Outlook Web Access service has been restored. |
| 04/16/2005 | Outlook Web Access is presently down. The incident is being investigated. |
| 04/15/2005 | The problem with student Y drives has been corrected. All student Y drives are back on-line. |
| 04/16/2005 | During the regularly scheduled maintenance window on Friday evening, security patches will be applied to the Exchange server. Email will be cached during this time. It is anticipated that the server will be unavailable for up to 2 hours. The scheduled maintenance window is from 9:00 p.m. until noon on Saturday. |
| 04/14/2005 | TruView will be restarted at 9:00 a.m. to apply some configuration changes that should fix the problems during registration. |
| 04/13/2005 | TruView had performance issues again during registration. All sessions were lost twice. SunGard SCT has given IT Services fixes for these issues. |
| 04/11/2005 | All user authentication failed on TruView at approximately 4:50 p.m. The cause of the failure is not yet known. A restart of TruView at approximately 5:05 p.m. fixed the authentication issue, however TruView became quickly overloaded immediately after startup which caused the system to run slowly. After about 10-15 minutes, the system became more responsive. |
| 04/08/2005 | ruby, the Banner Web Services server, has been experiencing repeated problems with network connectivity. This morning ruby was down from approximately 8:00am to 8:30am to replace the bad nic. |
| 04/06/2005 | around 10:30am (Wed morning) Ruby quit communicating with the network, Jim noticed it was reporting only being connected at 10mg, he change it to 100mg and restarted it, services were restored |
| 04/05/2005 | a few minutes before 6pm ruby became inaccessible, services were restarted (didn't help), it had somehow been dropped from the network .. restarted the server and it came back up |
| 04/05/2005 | There seems to be a problem releasing quarantined spam using the daily Quarantined Spam email. We have sent a support request and data to the vendor.
Update: Quarantined SPAM may now be released using the daily Quarantined Spam email. This was corrected in the evening 4/5/05. |
| 04/06/2005 | The SQL Server will be rebooted this evening at 10:00 p.m. due to performance issues. All dynamic websites including TruView, the Truman homepage, the ITS site, Admissions, Athletics, and many others will be affected by this restart. The outage should last approximately 5 minutes. |
| 04/05/2005 | TruView will be briefly unavailable as an update is applied at approximately 9:00 a.m. this morning. This update is being done outside of our scheduled maintenance window in an attempt to resolve issues prior to registration today at 5:00. |
| 04/04/2005 | The problem with slow email processing due to an on-campus system sending SPAM has been resolved. However, we appear to have been temporarily blacklisted by Yahoo as a result of the SPAM that was sent. All email from Truman to Yahoo accounts is currently being rejected. |
| 04/01/2005 | TruView was unavailable from approximately 2:10 a.m. until 2:20 a.m. as IT Services and SunGard SCT continue to tweak the new authentication system. |
| 04/01/2005 | During the scheduled maintenance window on Friday night, May 12th, the Exchange server will be shut down for maintenance and installation of critical security patches at 8:00PM. It is expected that this maintenance will only take several hours; however, it could take much longer. In any case, the server is expected to be back up before noon on Saturday. During this time, incoming email will be queued for delivery when services are restored. If you have any questions, please contact the IT Services Help Desk Thank You. IT Services Help Desk |