Click Here to receive Service Notes automatically via email.
Date | Description |
---|---|
09/20/2005 | TruView was restarted just before 6:00 a.m. on 9/20/05. This restart has successfully fixed the problem with photo uploads in the Groups section of TruView. Photo uploads are once again available in the Groups section. |
09/16/2005 | The problem with Exchange has been resolved. All Exchange services are now available. |
09/15/2005 | TruView will be restarted at 8:30 p.m. on 9/15/05 for maintenance purposes. This is scheduled during the monthly maintenance window on the third Thursday of every month. |
09/13/2005 | It was observed at ~10:30am Saturday 9/10/05, that the still preview images on the http://webcam.truman.edu site were not displaying. However, clicking on the broken image or choosing the large or small stream options does successfully launch the live stream for all cameras. Techncians are investigating and a note will be added to the webcam home page. |
09/09/2005 | TruView was restarted at 6:30 a.m. on 9/9/05. This restart was necessary to try to fix a problem that is occurring in the Groups section of TruView. |
09/07/2005 | E-mail services on exchange are not available due to a network disruption. We are investigating and the cause. The system that was causing the disruption of service on the Exchange server has been isolated, removed from the network and the problem resolved. All exchange services have been restored. |
09/07/2005 | Student machines running McAfee VirsuScan Enterprise versions are having problems installing updates past the dat file 4373. "Error occurred while copying SCAN.DAT. File is locked or missing from package." The next line reads, "Update failed to version 4.0.4574. This problem can be fixed by installing the latest sdat file. Http://www.mcafeesecurity.com/us/downloads/updates/dat.asp |
09/09/2005 | The Exchange email system was restarted at ~10:40am Wednesday in an attempt to clear an error. Technicians are currently investigating the cause of the problem. Email service may be unavailable till problem is resolved. |
09/06/2005 | The network outage in Centennial Hall has been corrected. |
09/06/2005 | Some areas of the ITS.TRUMAN.EDU web site were temporarily down Monday due to a server problem. The problem has been corrected and all ITS.TRUMAN.EDU web site services are now back up. |
08/31/2005 | We are experiencing intermittent Banner process errors. We believe this is related to maxing out on the number of available oracle processes. The configuration parameter that sets this limit has been updated to a higher limit and this new limit will take affect following as part of tonight's regularly schedule backup procedures. |
08/31/2005 | The Exchange system was restarted at ~ 10:30 AM and again at 4:30 PM on 8/31/05 to clear problems introduced by a previous system patch. |
08/31/2005 | TruView was restarted at 10:20 a.m. on 8/31/05 to apply an authentication configuration change. The system was down for less than 5 minutes. |
08/29/2005 | Email services were restored at approximately 11:45 p.m. the cause of the failure is still under investigation. |
08/29/2005 | At approximately 10:45 p.m. Technical Services was noitified that the Exchange Mail Server was down. We are presently troubleshooting the issue. |
08/29/2005 | We believe we've resolved the intermittent network outages in Centennial Hall. We're continuing to monitor the Centennial Hall network closely. |
08/18/2005 | As part of the monthly scheduled maintenance window, IT Services will be performing maintenance on the following servers tonight: TruView Titanium (Mac File Server) Radon (streaming server/webcam server) Titanium will be restarted shortly after 5. TruView and Radon will be restarted at approximately 10 p.m. |
08/17/2005 | In order to protect Truman-owned systems from current Internet threats, this afternoon, ITS will be forcing a Windows Security Update on computers which have not already installed a specific patch from Microsoft. Any computer that the patch installs upon will prompt the user to reboot after the installation is complete. Computers which already have the patch installed will experience no interruption in service. |
08/18/2005 | Due to increased computer security threats all high port TCP\IP traffic initiated from outside the Truman network has been blocked at the University firewall. If you experience any problems as a result of this change please report them to the ITS HelpDesk. |
08/16/2005 | The problem with secure POP access to the Microsoft Exchange system was corrected last night. |
08/15/2005 | Sunday morning Microsoft Exchange developed a problem with its virtual SMTP connector. Exchange services have now been restored. |
08/15/2005 | Monday evening at 5:30 PM Truman's email connection to the Internet will be upgraded. Email to and from the Internet will be unavailable during this time. Email services will be restored as soon as possible. |
08/12/2005 | Truview services have been restored. All Truview functions are working normally. |
08/11/2005 | The Macintosh file server, Titanium, is scheduled for upgrades beginning at 5:15 this evening, August 10. The server will be intermittently unavailable during the upgrade period, which is not expected to take more than an hour.
UPDATE: Upgrades have been completed on Titanium. Everything should be back to business as usual. |
08/10/2005 | TruView will be down for maintenance beginning at approximately 8:30 a.m. on Wednesday, August 10. The maintenance is not expected to take more than an hour.
This upgrade is being down outside of iT Services' regularly scheduled maintenance windows so that the maintenance can be done well in advance of Truman Week. |