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| Date | Description |
|---|---|
| 01/06/2006 | Mail Server Update is complete. Updates will be applied to the University mail server during the regular maintenance window on Friday, Jan. 6. Estimated down time should be about 30 min. |
| 12/19/2005 | Due to an unrecoverable error on the mail server, it was rebooted and is operating normally now. |
| 12/19/2005 | Krypton had to be rebooted Sunday Dec. 18 around 6:30pm. |
| 12/06/2005 | Network services have been restored to Randolph Apartments. New networking equipment has been installed. |
| 11/29/2005 | Banner database server experienced a second filesystem corruption this afternoon. Technicians worked with IBM Support to recover the filesystem and apply adapter and system firmware updates recommended by IBM Software support. System was taken down at approximately 4:30pm and was brought back up at approximately 8:45pm. |
| 11/28/2005 | There were several brief network outages shortly after 5 PM today as we continued to work to resolve network issues caused by this afternoon's electrical power incident. All known IT services are working normally at this time. |
| 11/28/2005 | Student network printing services have been restored. |
| 11/28/2005 | Network services have been restored in Dobson and Violette Halls |
| 11/28/2005 | ruby's services (and therefore Banner tabs on TruView) that serve Banner interaction were reported to have been hung on repeated days over the break. This is a sporadic problem that we have been working on. We've moved the reboot and services restart schedule on ruby to adjust for the Banner backup time required which may be causing the hang up in ruby services. This problem will continue to be monitored. |
| 11/21/2005 | Our Internet connection is back up. MOREnet is still investigating the cause of the problem. It may be difficult to determine the cause because the problem went away before they could complete their analysis. We will continue to work with MOREnet on this issue. |
| 11/17/2005 | The latest service patch was successfully applied to the Exchange Email server. Email services were restored at approximately 9:30 p.m. |
| 11/17/2005 | Tonight is the third Thursday of the month IT maintenance window. During tonight's maintenance window it is planned to apply the latest service patch upgrade to the Exchange Email server. This will require a reboot of the system and thus will cause a temporary disruption in email service for faculty and staff. Regularly scheduled IT maintenance is planned during the normal third Thursday of each month, from 8:00PM until 6:00AM the following morning. |
| 11/17/2005 | TruView will be restarted at 5:00 a.m. on 11/17/05 to apply some configuration changes. |
| 11/15/2005 | At approximately 10:45, the Banner database server failed and rebooted itself. The failure was caused by corruption in the rootvg. IBM support assisted with recovering the corrupted volume group. The database server and Banner applicate was brought back up around 12. |
| 11/15/2005 | Personal web services on the WWW2.Truman.Edu web server have been restored. The problem was caused by an excessive number of events filling a system log. |
| 11/15/2005 | A software upgrade will be applied to TruView at 5:00 a.m. on 11/15/05. This patch is being applied to improve performance during registration. |
| 11/15/2005 | We've confirmed the intermittent network problem in Centennial Hall is being caused by improperly configured user devices connected to the network. These devices are incorrectly reporting their spanning tree priority and disrupting spanning tree network routing. We're working on disconnecting these disruptive devices from the network. |
| 11/14/2005 | The problem with personal web sites on Xenon has been resolved. All personal web sites on Xenon are back up. |
| 11/14/2005 | There was a brief network printing service outage this afternoon at approximately 2 pm. Network printing services have been restored. |
| 11/11/2005 | TruView database services have been migrated to a new server, and Exchange system patches have been applied. All services have been restored. |
| 11/11/2005 | During the weekly maintenance window the TruView SQL database will be moved to a new server. This is a continued measure to improve performance for the registration process. This will cause downtime for access to Truview. Patches and security upgrades are to be applied to the Exchange server. This will cause a temporary downtime for faculty and staff email. |
| 11/10/2005 | IT Services will restart the SQL Server at 12:05 p.m. on 11/10/05. This restart is being done outside of normal maintenance windows so that a configuration change can be made prior to registration this evening. Affected services include TruView, most Truman websites, and Wireless Network access. The outage is expected to be brief. |
| 11/09/2005 | Users logging into TruView who have the Faculty role are not getting the Faculty tab in their layout. All other tabs and roles appear to be working correctly. |
| 11/08/2005 | The problem with network drives U:, V:, W:, and Y: has been corrected. All network drives are now up. Please Note: If you logged on when network drives were down you may need to logoff and log back on to reconnect to your network drives. The cause of the outage was multiple logical disk errors on the primary file server for the University. Those errors have been corrected. We're investigating additional measures for preventing similar problems in the future. |
| 10/26/2005 | Banner (and Banner Web Services) system was taken down last night at 8pm for required maintenance. A hardware warning display was checked and an Oracle upgrade was applied, in addition to a full system restart. All Services were restored at approximately 11:15pm. |