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| Date | Description |
|---|---|
| 07/06/2006 | Titanium, the Mac file server, was down for about 3 minutes at 3:01 this afternoon. One of the hard drives got bumped out of its bay, and the server had to be restarted. All services have been restored. |
| 06/27/2006 | Titanium, the Macintosh file server, was offline for approximately 15 minutes at 11:30 this morning, due to a corrupt file that wouldn't copy. All services were restored successfully. |
| 06/20/2006 | Radium will be down briefly for maintenance tonight (6/20/2006) at approximately 5:15 p.m. During this time helpdesk ticket statistics on its.truman.edu and helpdesk self services tickets will be unavailable. This maintenance should take no longer then fifteen minutes. |
| 06/14/2006 | Personal web pages on Xenon were down for some users for ~30 minutes. Full access has been restored. All Xenon web pages are now accessible to all network users. We are continuing to investigate to determine the cause of the problem. |
| 06/15/2006 | At approximately 12:45 today (Mon 6/12/06) a circuit breaker blew in the McClain Hall data center. The power outage caused several IT services to go offline temporarily including: network printing, www and departmental websites, Exchange-based e-mail, webcams, etc. Electricians have restored power as of 1:15pm and all services are being brought back online and tested for full functionality. |
| 06/02/2006 | TruView will be down briefly for maintenance on 6/2/2006 at approximately 10:00 p.m. The maintenance is not expected to take more than an hour. |
| 05/26/2006 | Last night from approximately 11 pm until 6 am network services were down in Violette Hall and most of the south side of campus due to an electrical power failure. Internet access was also down due to the power outage. |
| 05/26/2006 | Network drives are now back up. Network drives U:, W: and Y: are available for use. People may need to log off and log back on their workstations (or reboot their workstations) to reconnect to network drives. |
| 05/23/2006 | Due to a file that did not updated properly there was about a 30 min. delay in some email 6-7pm today. This has been corrected and no further delays are expected. |
| 05/19/2006 | The new Survey System - http://itssurvey.truman.edu will be down for maintenance beginning at 11:00 a.m. on 5/19/2006. This does not affect http://survey.truman.edu
UPDATE: The survey system is back up and functional following maintenance as of 1:00 p.m. |
| 05/12/2006 | The Exchange Mail Server was successfully upgraded and returned to service at approximately 9:30 p.m. All out going mail was immediately sent successfully. Incoming mail that had been queued took up to 20 additional minutes to be received. |
| 05/12/2006 | During the scheduled maintenance window on Friday night, May 12th, the Exchange server will be shut down for maintenance and installation of critical security patches at 8:00PM. It is expected that this maintenance will only take several hours; however, it could take much longer. In any case, the server is expected to be back up before noon on Saturday. During this time, incoming email will be queued for delivery when services are restored. If you have any questions, please contact the IT Services Help Desk. |
| 05/10/2006 | There was a brief network outage from 9:30 - 10:00 am this morning in the Randolph Apartments. This problem has been corrected and all connectivity has been restored. |
| 05/01/2006 | Wireless access was out from approximately 4:21 until 5:20. The initial examination revealed a power loss to the server. Once power was restored, wireless access was again operational. Technical Service staff is examining the hardware for causes of the outage. |
| 05/01/2006 | The wireless access has been reported as being unavailable. Technical Service staff has been made aware of the outage and is examining the problem. |
| 04/25/2006 | Due to an extended mainentence check on the network file server network drives were off-line from 3 AM - 7:48 AM this morning. I.E. Network drives were unavailable until 7:48 AM. |
| 04/24/2006 | The network file server is up and providing normal full file services. We are continuing to monitor the server closely. |
| 04/14/2006 | The SMS and DK database server had failed to completely restart after applying security updates. The system was manually restarted and all provided services have been restored. |
| 04/14/2006 | Due to unscheduled outage, SMS and DK database server is down. We are currently investigating the issue and working to get the issue resolved. |
| 04/11/2006 | Currently there is a known issue with McAfee pull task from http site and ftp site and we have an open case on the problem. Our McAfee updates are currently up-to-date on the server. McAfee support will send an email once the http issue is resolved. |
| 04/11/2006 | Currently there is a known issue with McAfee pull task from McAfee and we have an open case on the problem. We are currently working with McAfee to get this problem fixed. |
| 04/10/2006 | Currently there is a known issue with McAfee pull task from http site and we have an open case on the problem. Our McAfee updates are currently up-to-date on the server. McAfee support will send an email once the http issue is resolved. |
| 04/10/2006 | Iron (computer providing McAfee AntiVirus updates), will be restarted to fix an error reported. No interruption of service should occur. |
| 04/06/2006 | Blackboard will be taken down for maintenance at 6pm on Friday, April 7, for approximately 2 hours. |
| 04/04/2006 | It was necessary to restart TruView at approximately 6 o'clock. This action was taken at the direction of Sungard Higher Education. The reason for this action is being investigated further and a ticket remains open with the support team. |