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| Date | Description |
|---|---|
| 04/24/2006 | The network file server is up and providing normal full file services. We are continuing to monitor the server closely. |
| 04/14/2006 | The SMS and DK database server had failed to completely restart after applying security updates. The system was manually restarted and all provided services have been restored. |
| 04/14/2006 | Due to unscheduled outage, SMS and DK database server is down. We are currently investigating the issue and working to get the issue resolved. |
| 04/11/2006 | Currently there is a known issue with McAfee pull task from http site and ftp site and we have an open case on the problem. Our McAfee updates are currently up-to-date on the server. McAfee support will send an email once the http issue is resolved. |
| 04/11/2006 | Currently there is a known issue with McAfee pull task from McAfee and we have an open case on the problem. We are currently working with McAfee to get this problem fixed. |
| 04/10/2006 | Currently there is a known issue with McAfee pull task from http site and we have an open case on the problem. Our McAfee updates are currently up-to-date on the server. McAfee support will send an email once the http issue is resolved. |
| 04/10/2006 | Iron (computer providing McAfee AntiVirus updates), will be restarted to fix an error reported. No interruption of service should occur. |
| 04/06/2006 | Blackboard will be taken down for maintenance at 6pm on Friday, April 7, for approximately 2 hours. |
| 04/04/2006 | It was necessary to restart TruView at approximately 6 o'clock. This action was taken at the direction of Sungard Higher Education. The reason for this action is being investigated further and a ticket remains open with the support team. |
| 04/03/2006 | Over the weekend, many student organization websites were defaced by a remote hacker. The hacker gained access via improperly configured web site permissions.
The defaced files are being removed, original files restored, permissions reset and websites are being turned back on right now. All student organization websites should be back up and online by 5pm today (4/3/2006). Any webmaster with questions are encouraged to call the IT Services Help Desk at 785-4544 or to e-mail helpdesk@truman.edu Web Masters are warned to be extremely vigilant when building and testing scripts or processes that run in their websites to ensure they have not set the web user "anonymous" to have write access. IT Web Services is available during regular business hours via the IT Services Help Desk to assist with questions related to this. |
| 04/01/2006 | ITS Web Services has taken the Student Organization Server offline while we investigate a report of website hacking. The server will remain offline till we have resolved this issue. This affects organizations such as the Echo, the AdPR Club, Tri Sigma and all others hosted on that server. |
| 03/31/2006 | The Banner SSB server was rebooted this morning to inact some changes to its environment and integration with the Banner database. It was rebooted at 8:30am and all services were restored by 8:45am. |
| 03/31/2006 | A Clean Access server serving several of the residence halls failed this evening during the severe weather and the electrical power outages. The problem has been corrected and all Clean Access services are back up. |
| 03/30/2006 | Blackboard will be taken down at 8pm on Friday, March 31, during the Network Maintenance window for system maintenance. It is expected to be back up by 9pm on Friday. |
| 03/28/2006 | There was a brief network outage from 10:20 - 10:23 am this morning that affected several people. Service resumed at 10:23 am. We are reviewing the data from network logs and monitors to determine the cause of the short outage. |
| 03/23/2006 | The Single Sign On from TruView to Banner Self Service was unavailable from approximately 4:00 a.m. until 8:30 a.m. on March 23, 2006. This service is automatically restarted at 4:00 every day, but did not work correctly today. All service have been restored. |
| 03/20/2006 | The VPN service failed late Friday at approximately 6:30 PM. VPN services came back up on Saturday. |
| 03/14/2006 | Several people who have SBC DSL network service at home have reported problems accessing Truman TruView and VPN services. We have contacted SBC technical support and they have confirmed SBC is having network problems in the state of Missouri. SBC recommends any SBC DSL customers experiencing problems please contact SBC. |
| 03/13/2006 | You may now release PureMessage quarantined messages. A new PureMessage digest will be available by early tomorrow morning (Wednesday). |
| 03/13/2006 | Truman's outside connection to the Internet has been restored. All Internet services are back up. |
| 03/10/2006 | TruView will be updated at 10:30 p.m. on 3/10/06 during the weekly maintenance window. The system should be unavailable for approximately half an hour. |
| 03/06/2006 | The webserver which hosts the www and departmental websites had failed to connect properly to the Truman domain during its regularly scheduled reboot this morning (Saturday, 3/4/06). This prevented authentication into password protected websites. The server was manually rebooted and connected properly. Authentication services have been restored. |
| 03/04/2006 | Websites on the server which hosts departmental and www websites are not currently allowing authentication into password protected subwebs. Technicians are investigating at this time. Display of public access websites has not been affected. |
| 03/03/2006 | Need to restart HTTP Server Services on Banner INB Server to activate the test instance being used for the TouchNet Implementation. This will cause a disconnect on all Banner INB Users connected at the time of the restart and they will need to close their existing window and open a new one. The restart will occur at 10:20am. |
| 03/01/2006 | Items that have been quarantined from email as spam cannot be released at this time. They are saved in the quarantine and notification will be given soon as they are available. |