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Date | Description |
---|---|
03/23/2006 | The Single Sign On from TruView to Banner Self Service was unavailable from approximately 4:00 a.m. until 8:30 a.m. on March 23, 2006. This service is automatically restarted at 4:00 every day, but did not work correctly today. All service have been restored. |
03/20/2006 | The VPN service failed late Friday at approximately 6:30 PM. VPN services came back up on Saturday. |
03/14/2006 | Several people who have SBC DSL network service at home have reported problems accessing Truman TruView and VPN services. We have contacted SBC technical support and they have confirmed SBC is having network problems in the state of Missouri. SBC recommends any SBC DSL customers experiencing problems please contact SBC. |
03/13/2006 | You may now release PureMessage quarantined messages. A new PureMessage digest will be available by early tomorrow morning (Wednesday). |
03/13/2006 | Truman's outside connection to the Internet has been restored. All Internet services are back up. |
03/10/2006 | TruView will be updated at 10:30 p.m. on 3/10/06 during the weekly maintenance window. The system should be unavailable for approximately half an hour. |
03/06/2006 | The webserver which hosts the www and departmental websites had failed to connect properly to the Truman domain during its regularly scheduled reboot this morning (Saturday, 3/4/06). This prevented authentication into password protected websites. The server was manually rebooted and connected properly. Authentication services have been restored. |
03/04/2006 | Websites on the server which hosts departmental and www websites are not currently allowing authentication into password protected subwebs. Technicians are investigating at this time. Display of public access websites has not been affected. |
03/03/2006 | Need to restart HTTP Server Services on Banner INB Server to activate the test instance being used for the TouchNet Implementation. This will cause a disconnect on all Banner INB Users connected at the time of the restart and they will need to close their existing window and open a new one. The restart will occur at 10:20am. |
03/01/2006 | Items that have been quarantined from email as spam cannot be released at this time. They are saved in the quarantine and notification will be given soon as they are available. |
03/01/2006 | TruView will be restarted at approximately 6:00 a.m. on 3/1/2006. The restart is necessary to apply some configuration changes needed following the recent Banner upgrade. |
02/28/2006 | For today only the PureMessage Quarantine Digests will be processed at 5:00 pm instead of 3:00 pm. |
02/27/2006 | The email server was queueing rather than delivering incoming and outgoing mail. This has been corrected and the queue is clearing now. All mail should be delivered soon. |
02/27/2006 | All network services have been restored for Ophelia Hall. Preliminary analysis shows a strand of backbone fiber optic cable to Ophelia Parrish has failed. We have switched to a backup fiber optic cable. |
02/24/2006 | TruView will be restarted during the scheduled maintenance window on Friday. The maintenance window begins at 8:00 p.m. This restart is needed for some configuration changes related to the recent Banner upgrade.
The restart has been cancelled pending more testing. |
02/22/2006 | A few faculty and staff had problems with network printing. The cause of the problem was identified as a corrupt file generated from the Banner system. This file is critical to several internal IT processes. Banner support has been contacted. We have restored network printing for the affected individuals. We are continuing to review all other systems and processes that may have been affected by the bad data. |
02/16/2006 | The email server has experienced a slow down in delivering of mail (incoming and outgoing). Mail not delivered immediately has been queueing on the server. The server slow down has been corrected and mail the mail queue should be cleared soon. |
02/16/2006 | A network switch failed in Centennial Hall. The switch is under maintenance and has been called in to the vendor. A replacement switch is scheduled to arrive by 5 PM Thursday. 48 network ports in Centennial Hall were affected by this problem. We've restored temporary network service for 44 of the 48 network ports. |
02/15/2006 | Internet email services have been restored. |
02/10/2006 | At 7:31 pm on Thursday 2/9/2006, the Equitracs core accounting service failed. During this time printing was not impacted. To restore the service a manual restart of the service was necessary. This was completed at approximately 10:15 am. We apologize for any inconvenience this may have caused. We are examining the possible cause of this failure. |
02/08/2006 | All login attempts to TruView between 10:54 a.m. and 11:09 a.m. on 2/8/06 failed due to an error on a dependent webserver. The cause of the failure is being investigated. Some departmental websites may not have been available at this time as well. All services have been restored. |
02/08/2006 | There was a network outage on the Email Ticket system around 5:00 PM Feb 7th. The network had been restored by 9:00 AM this morning to the system. The system handles the processing of emails to helpdesk@truman.edu into Help Desk tickets. All emails that were sent after 5:00 PM Feb 7th have now been processed. |
02/06/2006 | The electrical power outage in Ophelia Parrish has been corrected. One of the network switches was severely damaged with both power supplies destroyed. We've made temporary repairs to restore network service. All network services are back up in Ophelia Parrish. |
02/03/2006 | Truman is presently experiencing an Internet disruption. MOREnet our Internet Service Provider is experiencing disruption of service from Kansas City to Columbia. They are investigating the problem and hope to have it resolved soon.
This disruption does not impact our internal network, thus on-campus communications are operational. Network drives, internal email, and local resources are available. If you have further questions, please contact the IT Services Help Desk at 785-4544 or via e-mail at helpdesk@truman.edu |
02/03/2006 | An internet outage has been reported. Technical Services it examining this report. The local network is functioning, we are investigating our connection to MOREnet. Our outside internet service provider. |