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| Date | Description |
|---|---|
| 09/25/2006 | Cable TV services have been restored. |
| 09/23/2006 | The Banner Maintenance to apply Oracle upgrade 9.2.0.6 is now complete. The system was down for maintenance longer than expected. The complete downtime was 8pm, on 9/22/2006, to 2:30am, on 9/23/2006. |
| 09/21/2006 | The student organization webserver (neon) will be restarted at approximately midnight on 9/21/2006. This is during the monthly scheduled ITS Maintenance Window. |
| 09/21/2006 | Lab printing was restored at approximately 11 p.m. There was an apparent error with the print accounting software. Services were stopped and restarted to restore printing. Further examination is necessary to establish the cause of the problem. |
| 09/21/2006 | ITS was notified at approximately 10:30 p.m. that labs in Pickler Memorial Library and Violette Hall were not printing. We are looking into this issue. |
| 09/21/2006 | During routine maintenance on the student organization server, in preparation for a reboot during the server maintenance window Thursday evening, a service stalled, forcing the Web Team to reboot the system at approximately 4pm on Wednesday (9/20/06). |
| 09/01/2006 | The ~ 10 minute Internet outage at ~ 9:30 was due to a failure in MOREnet's Kansas City distribution center. Internet service is back up and we have an open ticket with MOREnet on the incident. |
| 08/31/2006 | **UPDATE** Firefox has been corrected and the issue with opening attachments in TruView on lab/classroom systems has now been resolved. ITS is working to correct an issue with opening attachments in TruView when customers are using Firefox on the Lab/Classroom systems. There is not an issue if using Internet Explorer. ITS has identified the corrective action and we are testing the fix action before deploying it to the Lab/Classroom systems. |
| 08/28/2006 | The links off the Student, Employee, and Faculty tabs in TruView were not working from approximately 4:00 a.m. to 7:45 a.m. on 8/28/2006. A scheduled restart of service did not complete successfully. The script has been modified to prevent future problems and all services were restored at about 7:45 a.m. |
| 08/23/2006 | The problem with some areas of the expanded wireless network not functioning properly has been corrected. |
| 08/21/2006 | Network Services have been restored to Campbell Apartments. Building renovation is still in progress, but the Campbell Apartments computer network is back up. |
| 08/25/2006 | The expanded wireless network is now available in Blanton Hall, Brewer Hall, Campbell Apartments, Centennial Hall, Dobson Hall, Fair Apartment, Grim Hall, Nason Hall, Ryle Hall and West Campus Suites. The expanded wireless network will be activated in additional buildings as soon as possible. Additional information on this project is available at: https://its.truman.edu/networkservices/2006wirelessproject.asp |
| 08/18/2006 | Installation of the West Campus Suites wired network has been completed. All network ports in West Campus Suites are up and ready for use. The Residence Life and Residential College offices have been notified. |
| 08/17/2006 | During the scheduled maintenance window Thursday evening the personal webserver (xenon) will be unavailable while ITS is performing a system upgrade. |
| 08/16/2006 | The campus network will be unavailable at 5:15 pm tonight for critical maintenance. Installation of the new wireless computer network is requiring an update to the core network switches. We estimate the network outage should be less than 15 minutes. Network service will be restored as soon as possible. |
| 08/15/2006 | The Clean Access maintenance has been completed. All residence hall networks are up. |
| 08/15/2006 | Full network service has been restored for all campus buildings; including the residence halls. |
| 08/14/2006 | Due to a new threat that attacks users systems through an earlier Microsoft vulnerability, we will be redeploying a Microsoft patch today at 12:00PM to assure that all Truman systems are protected from this new threat. If the system is patched, no action will be performed. If the system needs the patch, the patch will automatically be installed and a pop up window will request the user to restart their system. |
| 08/14/2006 | The problem with network drives hosted on Hydrogen (U:, V:, W: and Y:) has been corrected. All network drives are back up. You may need to log off and log back on to connect to your network drives. |
| 08/11/2006 | The Clean Access system is scheduled for maintenance tonight during the weekly scheduled IT maintenance window. Network services in the residence halls will be unavailable during the upgrade. |
| 08/11/2006 | TruView will be taken down for an upgrade at approximately 10:30 p.m. on Friday, August 11, 2006. This upgrade is planned during IT Services' weekly scheduled maintenance window. The outage is not expected to take longer than one hour. |
| 08/10/2006 | There was a second brief electrical outage in the Truman data center a few minutes ago due to an electrical circuit overload. Full IT services have been restored. |
| 08/10/2006 | All IT services have been restored. |
| 08/08/2006 | Services were restored to the Exchange Server at approximately 8:55 a.m. this morning. It appears that the system hung during a backup operation. Investigation is ongoing. |
| 08/08/2006 | We are experiencing problems with the Exchange email system. We're investigating and will restore full Exchange services as soon as possible. |