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| Date | Description |
|---|---|
| 08/25/2006 | The expanded wireless network is now available in Blanton Hall, Brewer Hall, Campbell Apartments, Centennial Hall, Dobson Hall, Fair Apartment, Grim Hall, Nason Hall, Ryle Hall and West Campus Suites. The expanded wireless network will be activated in additional buildings as soon as possible. Additional information on this project is available at: https://its.truman.edu/networkservices/2006wirelessproject.asp |
| 08/18/2006 | Installation of the West Campus Suites wired network has been completed. All network ports in West Campus Suites are up and ready for use. The Residence Life and Residential College offices have been notified. |
| 08/17/2006 | During the scheduled maintenance window Thursday evening the personal webserver (xenon) will be unavailable while ITS is performing a system upgrade. |
| 08/16/2006 | The campus network will be unavailable at 5:15 pm tonight for critical maintenance. Installation of the new wireless computer network is requiring an update to the core network switches. We estimate the network outage should be less than 15 minutes. Network service will be restored as soon as possible. |
| 08/15/2006 | The Clean Access maintenance has been completed. All residence hall networks are up. |
| 08/15/2006 | Full network service has been restored for all campus buildings; including the residence halls. |
| 08/14/2006 | Due to a new threat that attacks users systems through an earlier Microsoft vulnerability, we will be redeploying a Microsoft patch today at 12:00PM to assure that all Truman systems are protected from this new threat. If the system is patched, no action will be performed. If the system needs the patch, the patch will automatically be installed and a pop up window will request the user to restart their system. |
| 08/14/2006 | The problem with network drives hosted on Hydrogen (U:, V:, W: and Y:) has been corrected. All network drives are back up. You may need to log off and log back on to connect to your network drives. |
| 08/11/2006 | The Clean Access system is scheduled for maintenance tonight during the weekly scheduled IT maintenance window. Network services in the residence halls will be unavailable during the upgrade. |
| 08/11/2006 | TruView will be taken down for an upgrade at approximately 10:30 p.m. on Friday, August 11, 2006. This upgrade is planned during IT Services' weekly scheduled maintenance window. The outage is not expected to take longer than one hour. |
| 08/10/2006 | There was a second brief electrical outage in the Truman data center a few minutes ago due to an electrical circuit overload. Full IT services have been restored. |
| 08/10/2006 | All IT services have been restored. |
| 08/08/2006 | Services were restored to the Exchange Server at approximately 8:55 a.m. this morning. It appears that the system hung during a backup operation. Investigation is ongoing. |
| 08/08/2006 | We are experiencing problems with the Exchange email system. We're investigating and will restore full Exchange services as soon as possible. |
| 08/07/2006 | The campus network was down from ~ 7:00 - 8:00 AM this morning due to repairs being made to the fiber network. |
| 08/02/2006 | Network services are currently unavailable to Centennial Hall due to contractor maintenance on fiber terminations. Network service to Centennial will be restored as soon as possible. |
| 08/02/2006 | After several unsuccessful attempts to fix the corruption on the TruView email server, it has been recommended to restore a backup from the morning of 7/30/06. No new mail is being delivered to TruView as of 9:30 a.m. on 8/2/06. We are running a backup of the current state and then we will restore the mail from Sunday's backup at approximately 1:00 p.m. Any mail delivered between 1:00 a.m. 7/30/06 and 9:30 a.m. 8/2/06 will be lost when the backup is restored. Students are urged to copy off any messages they may need before this time. We apologize for the short notice, but this is the only way we can recover completely from the corruption. UPDATE: (4:30 pm) - We are still in the process of restoring the backup. Services will be restored as soon as the restore is done later this evening. |
| 08/02/2006 | Full network service has been restored to Dobson Hall. Temperatures are still extremely high and we will be monitoring the situation closely. If temperatures become excessive we may need to shut down the network equipment again to protect it from damage. |
| 08/01/2006 | Some students are still receiving an error similar to the following when accessing TruView email: [error: We could not load the Email Center because one of the folders was invalid. Error given was: MailException: type=2 (EXCEPTION_InvalidFolder), description: Error getting subfolder, Sent ] We are currently working on a fix and should have the problem resolved soon. |
| 07/31/2006 | Student email is currently down due to problems related to the air conditioning failure in the data center.
Update (4:30 p.m. 7/31/06): Students should be able to access their inboxes, but may not be able to access any folders. We are running a process which will restore this ability, however, it must rebuild each account one at a time. Full functionality will hopefully be available later tonight. Update (7:00 p.m. 7/31/06): All student email should be functioning normally. |
| 07/31/2006 | Full air conditioning has been restored to the Truman Data Center. IT services are now back up. |
| 07/31/2006 | The main Banner systems and test systems are now back up and available for use. The data center temperature has stabilized at this time. The air conditioner will continue to be monitored for stability. |
| 07/28/2006 | Due to circumstances beyond our control the Clean Access upgrade planned for this weekend will not occur. The upgrade had to be rescheduled due to a Cisco Systems unexpected software update, which requires a change in equipment. A service note will be posted with the new upgrade times as it becomes available. UPS Upgrades will continue as previously planned. Network services to Violette Hall, the south half of campus and the Internet will be briefly unavailable while the UPS systems are being replaced. |
| 07/29/2006 | Tomorrow during the regularly scheduled Friday night IT maintenance window the Cisco Clean Access system will be upgraded and the Violette Hall UPS systems will be replaced.
Cisco Clean Access services will be unavailable during the upgrade process. Network service in the residence halls will be unavailable during the upgrade. Network services to Violette Hall, the south half of campus and the Internet will be briefly unavailable while the UPS systems are being replaced. |
| 07/28/2006 | The network outage in Dobson Hall has been corrected. Another strand of the old fiber optic cabling failed. We were able to bypass the fiber failure and restore network service. |