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| Date | Description |
|---|---|
| 11/30/2006 | At least one service on the Banner Forms Server failed to restart after reboot last night. Server was rebooted this morning as Banner ADMIN was available by 8:35am. This did not affect student/faculty access to Banner Web services (accessed via TruView). |
| 11/30/2006 | An SSL certificate expired on Exchange last night. That caused some Exchange users to receive an unexpected message warning about the expired certificate. The Exchange SSL certificate has now been updated. |
| 11/30/2006 | There was a brief IT service outage shortly after noon today due to an electrical power problem in the McClain Hall data center. IT services have been restored. |
| 11/19/2006 | TruView was down from approximately 4:00 a.m. until 12:45 p.m. due to a malfunction in the daily backup script. All services have been restored. |
| 11/14/2006 | Titanium, the Macintosh file server, failed to recover correctly after yesterday's power outage in the data center. The server was restarted, and all services have been restored. |
| 11/13/2006 | Several IT services were briefly unavailable this afternoon due to an electrical circuit failure in the McClain Hall data center. Servers have been restarted and all services now appear to be back up. |
| 11/09/2006 | Internet Explorer 7 does not work correctly with Microsoft Exchange web access, commonly referred to as OWA. Microsoft is working on a fix. One alternative is to use the FireFox web browser, it works correctly with Exchange OWA. Additional information will be posted when available. |
| 11/07/2006 | We spoke with MOREnet and they are having problems with the Missouri State network in the Kansas City area. They have no ETA on when the problems will be resolved; however our Internet connection and the PML Library connection to Lance are both currently up working OK. |
| 11/07/2006 | Users were unable to log in to TruView around noon on Saturday (11/4/06). Initial troubleshooting indicate a communication problem with LDAP services. The system was restarted and users should now be able to log in normally. |
| 11/01/2006 | The network connection to the Dobson Hall lab is back up. |
| 10/27/2006 | Several IT services were disrupted at ~ 12 noon today due to an electrical power outage in the McClain Hall data center. All services have now been restored. |
| 10/27/2006 | Friday night during the regularly scheduled IT maintenance window maintenance will be performed on the email router. Exchange and TruView mail services will be unaffected, however there is a possibility that e-mail to and from the Internet will be unavailable for 30-45 minutes. No email will be lost, emails will be queued and delivered when the server restarts. |
| 10/20/2006 | A server application update is to be applied to the Student organization web server (Neon) around 8:00 pm. today, October 19th, during the regularly scheduled maintenance window. The web service on the server will be offline for about 10 minutes. |
| 10/18/2006 | The Kirk Memorial webcam is currently down due to construction work on the building. We will re-activate the webcam as soon as possible, but it may be some time before the construction work is completed. |
| 10/16/2006 | Student classroom and lab printing has been restored for all locations. |
| 10/13/2006 | The wireless network will be temporarily unavailable tonight at 11 p.m. during the ITS maintenance window. This maintenance period is expected to last no more then fifteen minutes. |
| 10/13/2006 | The problem with slow email service to and from the Internet has been resolved and all queued email has been processed. All Truman email services are back to normal. |
| 10/13/2006 | Truman experienced a flood of email messages this morning that contained a suspicious attachment. The message indicates that it is regarding a recent online order from Dell or BestBuy. The message contains a .zip attachment which includes an .exe file. Do not open the attachment or execute the file within the zip folder as it appears to contain a possible downloader/trojan file. As this appears to be a new threat, most antivirus companies do not yet have software to detect this file. We are working with our antivirus vendors to obtain updated DATs that should properly detect the files. As always, do not open any attachments unless you are expecting them. If you believe you may have opened the attachment and executed the file, please contact the Help Desk at x4544 for assistance. |
| 10/10/2006 | Network services are currently unavailable in Brewer, Blanton and Nason Halls due to electrical power issues in the building. Physical Plant is working on restoring electrical power. |
| 10/10/2006 | The file server maintenance ran longer than normal last night. Network drives such as W: and Y: were unavailable until 7:57 am. We're checking to determine why the maintenance process took longer than normal. |
| 10/09/2006 | The problem with slow email service to and from the Internet has been resolved and all queued email has been processed. All Truman email services are back to normal. |
| 10/06/2006 | A programming enhancement software is to be applied to the Student organization web server (Neon) around 9:00 pm. on Friday, October 6th, during the regularly scheduled maintenance window. The web service on the server will be offline for about 10 minutes. |
| 09/29/2006 | Banner ADMIN had to be shutdown and restarted around 5:45pm this evening to correct a problem with a finance feed table. The Banner system was down approximately 3 minutes. |
| 09/28/2006 | Cable TV is back up. Electrical power has been restored in the Student Union Building. |
| 09/27/2006 | The electrical power outage in the Student Union Building was corrected last night and full network services (including Wireless) are back up. |