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| Date | Description |
|---|---|
| 04/23/2007 | The Truman network problems have been resolved. Multiple network services were not performing normally. Those problems have been resolved. All network services are back up. We are reviewing the cause of the problems. |
| 04/19/2007 | Tomorrow evening (Thur. 4/19) during the scheduled maintenance window, an update will be applied to the PureMessage spam and virus filter portion of the email server. The actual server down time is estimated to be less than 1 hour. |
| 04/19/2007 | Research in Motion (RIM) has restored BlackBerry service. |
| 04/16/2007 | The organization web server (neon) was rebooted at approximately 4:00 p.m. due to slow response times on dynamic websites. The reboot has fixed the problem and all sites appear to be back online. |
| 04/16/2007 | All Banner services were down this morning due to a full filesystem where the system's archive logs are written. The filesystem space issue has been addressed by freeing up space in the filesystem and appropriate modifications have been made to the automated script that manages this. |
| 04/06/2007 | The Exchange email system is back up. Full faculty / staff email services are back up. |
| 04/04/2007 | Campus cable TV services were briefly unavailable this afternoon due to an electrical power outage in the Student Union Building. Cable TV service has been restored. |
| 04/01/2007 | SBT Maintenance to address security was successful. |
| 03/31/2007 | A vulnerability in the SBT software has been identified. In the interest of security we have locked down editing on the website for approximately 48 hours to deploy and apply a patch that will eliminate the vulnerability. |
| 03/23/2007 | A core network switch is failing. Twenty six servers are connected to the failing switch. All IT services are still up but the failing switch component needs replaced before it does affect IT services.
We've received the necessary replacement parts and will install them during the maintenance window. We are planning to do a phased replacement and switch the servers over one at a time to the new component. Each server should be down only 1-2 seconds during the switchover. |
| 03/21/2007 | Due to a configuration change in Banner, the opening of today's fall registration group at 5pm resulted in students getting an error stating it wasn't their time to register. The configuration change was backed off and enrollment ability immediately opened up. Normal operation was back by approximately 5:07pm. |
| 03/19/2007 | Approximately 65 telephone numbers are down in the Student Union Building due to a contractor cutting a telephone feed cable. We are working to restore full telephone services as soon as possible. We estimate full telephone service to the SUB will be restored by this evening. |
| 03/23/2007 | ITS is improving the way you handle regular password changes. ITAC policy states that you must change the password on your University account every 6 months for security. Previously, everyone was required to change their password on the same day, called "Password Tuesday," twice a year.
To make the process more convenient for you, ITS is eliminating Password Tuesday. Instead, we will send email reminders beginning 30 days before the date you must change your password. You may change it anytime at your convenience, and your new password will be good for another 6 months. If you have any questions about password policy, please call the ITS |
| 03/15/2007 | Friday evening is the regularly scheduled IT weekly maintenance window.
This Friday evening ITS will be performing maintenance on the Cisco Clean Access system. There may be brief network outages in the residence halls when the Clean Access servers are updated. We will keep any network outages as short as possible. |
| 03/13/2007 | The Clean Access problem affecting some residence hall network users has been resolved. |
| 03/09/2007 | Tonight, March 9th at 9:00PM, during the weekly scheduled maintenance window the campus network will be briefly unavailable while software updates are applied to the core network switches. Full network availability will be restored by 9:30PM. |
| 03/08/2007 | Network services have been restored in Brewer, Nason and Blanton buildings. |
| 03/08/2007 | Network services were unavailable overnight due to a scheduled electrical outage in the Student Union Building due to renovation. Network services in the SUB have now been restored. |
| 03/08/2007 | Cable Television services were unavailable overnight due to a scheduled electrical outage in the Student Union Building due to renovation. Cable Television services have now been restored. |
| 03/06/2007 | The Banner database server suffered a failure during the system maintenance late Monday morning. It has been determined that the server suffered a hardware failure (unrelated to the system maintenance) which required the system card to be replaced. IBM Hardware support drove in the part and made the necessary repairs and the Huber team completed their maintenance updates.
The Banner system and all Banner services have been restored and are available for use. |
| 03/05/2007 | During an operating system upgrade, IBM service reps on site have experienced a hardware problem that has made Banner systems currently unavailable. They are working on the problem now and we'll post updates as the situation changes. |
| 02/28/2007 | Electrical power appears to be back for West Campus Suites, Barnett Hall, Campbell Apartments and Delaney Baldwin. Network Services are backup and the KTTR / KBIA radio transmitter is coming back up too. |
| 02/28/2007 | Blackboard will be taken down at 8:30am on Monday, March 5, for system maintenance. It is expected to be back up by 11am on Monday. |
| 02/26/2007 | MOREnet appears to have resolved their state wide network outages. Our Internet is working and Pickler Library connection to Mobius is also back up. |
| 02/26/2007 | Following the scheduled upgrade on 2/23/2007, student email was not delivered between 10 p.m. on 2/23 and 2 p.m. 2/24. Any email sent during that time was "bounced" back to the sender. All mail should be routed correctly now. |