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| Date | Description |
|---|---|
| 11/16/2007 | The license manager for i2 Analyst's Notebook will be installed onto SS1 11/16/2007 at 18:00. This process should take less than 30 minutes. Access to the S: and X: drives, and the license managers for SPSS, Cyrstal Ball, MicroFocus .Net Express, and ArcGIS will be affected during this downtime. |
| 11/13/2007 | Between 12 p.m. and 2 p.m. on Tuesday, November 13, the TruView email server may be unavailable for a few brief periods. A vendor from St. Louis will be onsite to replace a faulty part, so this maintenance must be done during the day and cannot be done during our regular maintenance window. We will try to keep the amount of downtime as low as possible. All mail sent during this time will be delivered once the server is back up. Thank you for your understanding and patience. |
| 11/12/2007 | Between 12 p.m. and 2 p.m. on Monday, November 12, the TruView email server may be unavailable for a few brief periods. A vendor from St. Louis will be onsite to replace a faulty part, so this maintenance must be done during the day and cannot be done during our regular maintenance window. We will try to keep the amount of downtime as low as possible. All mail sent during this time will be delivered once the server is back up. Thank you for your understanding and patience. |
| 11/08/2007 | At ~ midnight last night the student print server experienced a memory error and printing services stopped. ITS was notified and a system restart cleared the error and printing services resumed. Diagnostics will scheduled to investigate the memory error. |
| 11/06/2007 | All services that were not available as a result of the power outages early this morning have been restored.
If you continue to experience problems, please contact the ITS Helpdesk at x4544 or helpdesk@truman.edu |
| 11/03/2007 | The Exchange email server maintenance was successfully completed. Full service was restored at approximately 9:45 p.m. |
| 11/05/2007 | Last Fridays nights IT maintenance was on the Exchange email system. During the maintenance some Exchange services were unavailable. If you had problems sending email and had email returned please send it again. |
| 10/31/2007 | Network services have been restored in Barnett Hall. The problem was caused by an electrical problem which has been corrected. |
| 10/23/2007 | We need to perform maintenance on the network file server. The work is scheduled for 1:30 AM tonight. Network drives will be unavailable during this period. Network services will be restored as soon as possible. |
| 10/30/2007 | During the evening of Tuesday 10/30/2007 ITS will be activating the new Barracuda Spam firewall. This new device will replace the Sophos PureMessage product previously in place for spam filtering. This change will impact all email accounts at Truman.
More information can be found concerning the Barracuda Spam Firewall at https://its.truman.edu/documentation/index.asp?docId=340 If you have any questions or problems please contact the ITS Helpdesk at x4544 or helpdesk@truman.edu |
| 10/17/2007 | Full network services have been restored. |
| 10/09/2007 | The processing of email from the Internet was experiencing delays earlier this afternoon. We have identified and corrected the problem. Email is processing normally now. |
| 10/02/2007 | Network Services will be unavailable in Barnett Hall for the next several hours due to an major electrical service outage. When electrical service is restored to Barnett Hall then network services will also be available. |
| 10/01/2007 | We are currently experiencing slower than normal off-campus email processing. We are investigating and will restore normal service as soon as possible. |
| 10/01/2007 | Normal student network printing services have been restored. |
| 09/28/2007 | TruView email was unavailable for a short time due to a disk error on 9/27/2007. All services should be restored, but certain users may have problems with their mailboxes. If you are having problems, please contact the Help Desk at helpdesk@truman.edu or x4544 and we will get the issue resolved. |
| 09/28/2007 | Every Friday evening through Noon on Saturday is the ITS maintenance window. This Friday evening (9/28/2007) ITS will be performing software upgrades on the VPN equipment. While the maintenance is in progress VPN services will be unavailable. We estimate the maintenance will take one to four hours to complete. |
| 09/21/2007 | Our Internet connection is performing 15% slower than normal. We called MOREnet and we are working on resolving the problem as soon as possible. |
| 09/18/2007 | All TouchNet Services will be down from 8am - Noon on Wednesday, September 19 for an upgrade being performed by the vendor. Services that will be impacted include student bill payment (mybill.truman.edu) and the various university stores: University Press, Alumni Store, and Student Health Clinic store. |
| 09/11/2007 | The faculty / staff network printing system that failed this morning due to a hardware failure has been recovered. Normal faculty and staff printing services are now available.
Note: Users may need to reconnect to their print queue on Krypton and reselect their default printer. |
| 08/22/2007 | Email service has been restored. The disruption was due to a security patch installation. The server was rebooted and service was restored at approximately 7:43 p.m. |
| 08/22/2007 | A disruption of service with Exchange has been reported. The report is being investigated. |
| 08/21/2007 | The performance problem with the Clean Access system has been resolved. |
| 08/20/2007 | As a result of mandatory changes to the VPN server last week, online electronic resources that are restricted by source IP address were no longer available for VPN users. IE. The restricted library databases.
Many of the electronic resources are now available over the Truman VPN. We will continue to work through the lists, but we are making great progress. All resources at http://library.truman.edu/search_articles/mainpage.htm are available. All resources at http://library.truman.edu/databases/general.htm are available All resources at http://library.truman.edu/newspapers/main.htm are available Most resources at http://library.truman.edu/databases/a-z.htm are available, and we will continue to add resources and check this list. Quickly looking over the magazine and journal articles at http://library.truman.edu/search_articles/electronic-journals.htm I see that many are from jstor.org. All of the jstor.org resources are working. |
| 08/16/2007 | The Online Help Desk ticket system, DK Web, was non functional due to failed services. All services have been restored and the Online ticket system is fully functional as of 6:00PM Aug 16. |