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| Date | Description |
|---|---|
| 08/09/2007 | Due to a minor issue with the Truman webserver, some Truman webpages will be unavailable for a brief period of time beginning 12:00pm today while the server is rebooted. Estimated downtime is less than 15 minutes. This will not affect any non-Truman websites. |
| 08/13/2007 | Every Friday evening through noon Saturday is an IT maintenance window. This Friday evening we will be working with our Internet Service Provider, MOREnet, to perform maintenance on our Internet connection.
While the maintenace is in progress the Internet will be unavailable. We estimate the maintenance may take up to four hours to complete. We will restore normal Internet service as soon as possible. |
| 08/09/2007 | Temperature alarms notified staff at 6:12 p.m. that the temperature was rising in the Data Center. Physical Plant was notified and corrective action was taken. Temperature began dropping at 7:30 p.m. The situation will continue to be closely monitored. |
| 08/02/2007 | ITS has implemented a new secure wireless network across the existing campus wireless network. The new network name is TrumanSecureWireless. Starting tonight, at 5:00PM, when you use the existing TrumanWireless network you will see an informational message about the new secure wireless network.
The existing TrumanWireless network will continue to function and provide service through the Fall of 2007. The new TrumanSecureWireless network will provide a more secure medium and will ensure that your information is encrypted and safe. The new network is designed for modern operating systems and takes just a few minutes to setup. For instructions, please see the ITS website. For help or questions, please contact the ITS Helpdesk. |
| 07/30/2007 | The Banner database server will be taken down at 5pm today for hardware repairs. All Banner services, including TruView access to Banner, will be unavailable from 5pm - 6pm on Monday, July 30. |
| 07/28/2007 | The network print server was unavailable after a scheduled reboot on Friday night until ten o'clock Saturday morning. Full printing services have now been restored. |
| 07/27/2007 | The Banner database server has reported an impending hardware failure. IBM Support was notified and a replacement part is being located. We've schedule the replacement for 5pm on Monday, July 30. The Banner database server will be taken down at 5pm on Monday. All Banner services, including TruView access to Banner, will be unavailable from 5pm - 6pm on Monday, July 30. |
| 07/23/2007 | Several network accounts have been locked out this morning by invalid remote access attempts. We're tracing the remote source causing the problem and will shut it down shortly. |
| 07/23/2007 | Faculty / staff network printng services are continuing to experience intermittent problems. We are continuing to investigate. |
| 07/18/2007 | Every Friday evening through Saturday noon is an IT maintenance window.
On Friday evening July 20th we will be performing maintenance to the McClain Hall data center. Some buildings may briefly lose their network service during this period. We will keep any network outages as short as possible. |
| 07/17/2007 | Last night our current spam filtering solution (Pure Message) encountered a problem preventing it from correctly identifying spam messages. As a result, you may have received numerous unwanted messages. This problem has been resolved and the system is now functioning normally. |
| 07/13/2007 | Network Drives (W:, Y: and U:) were briefly unavailable this morning due to an electrical power outage in the McClain Hall data center.
Electrical power has been restored and network drives are back up. |
| 07/03/2007 | The phone lines feeding the Rec Center have been repaired. Phone service should be back to normal in this building.
Telephone services will continue to work today to repair damaged lines feeding Centennial Hall. |
| 07/03/2007 | Contractors performing excavation work South of the Student Union building have damaged a large telephone feeder cable. Telephone service to Centennial Hall and the Student Rec Center has been impacted. Telephone Services is working to restore service as soon as possible. |
| 06/15/2007 | Due to the renovation work taking place in Brewer Nason and Blanton halls it was requested we shutdown all network equipment. Network services have been shutdown in Brewer Nason and Blanton as requested. |
| 06/15/2007 | Due to Fair Apartment being unoccupied and high temperatures in the Fair network equipment closets, network services to Fair Apartments have been shutdown for the summer. |
| 06/08/2007 | The cable TV Weather channel will be unavailable until Friday due to roofing repairs on the Student Union Building. |
| 06/08/2007 | The cable TV CNN channel will be unavailable until Friday due to roofing repairs on the Student Union Building. |
| 06/04/2007 | The phone lines between Violette Hall and McKinny Center have been cut due to work being conducted on a sewer line. Repairs are being made as rapidly as possible. As of approximately 10:30 the operator service was restored. Voice mail is still not functional. |
| 06/04/2007 | Phone services to the operator and voice mail have been disrupted. The cause for this disruption of serivce is being investigated. |
| 06/01/2007 | Banner archive logs ran out of filesystem space and hung all Banner ADMIN services until space was made available. The system hung at 5:27am and was available again at 8:22am. Work with the new ODS integration with Banner is believe to be causing the significant increase in archive logs. Steps have been put into place to deal with the increased logging and to monitor it more closely. |
| 05/18/2007 | Date Correction (5/18 not 5/17): TruView will be restarted at about 6:00 a.m. on Friday 5/18/07. This is during the monthly scheduled maintenance window (which runs from 8:00 p.m. - 6:00 a.m. on the third Thursday) and during a period of low usage. |
| 05/15/2007 | MOREnet has corrected the problem in the state network. Our Internet access is back. |
| 04/30/2007 | The brief Internet outage earlier today was caused by a MOREnet state network outage in Kansas City. Internet services have been restored. |
| 04/27/2007 | TruView was unavailable for approximately 15-20 minutes starting at 2:00 p.m. on 4/27/2007. The error was caused by a server issue which has been resolved. All services have been restored. |