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| Date | Description |
|---|---|
| 02/13/2008 | Early Tuesday morning from midnight to 12:30 our Internet connection was down. The Truman network was up but there was a Internet connectivity problem outside the Truman network. We reported the problem to MOREnet. |
| 02/11/2008 | Banner Self-Service, including the TruView Banner links, were unavailable this morning following an automated reboot of the server and the failure of the services to restart correctly. Services were down from approximately 4am until 8:10am this morning. |
| 02/11/2008 | Truman websites on the main administrative webserver were unavailable from approximately 6:00 a.m. to 8:15 a.m. on 2/11/2008 due to a problem during a scheduled restart. |
| 02/05/2008 | A network password review is performed every Tuesday night. All users who have not changed their network password as required by Truman policy receive a reminder email. The reminder emails have been sent for the last six months.
Beginning Tuesday night, February 5th, users whose network password does not meet Truman policy will be required to change their password at their next network logon. Users may also change their password on-line at the ITS web site, https://secure.truman.edu/password |
| 02/04/2008 | Some web sites were briefly unavailable this morning due to a problem with a server. The problem has been corrected and all web services are up. |
| 01/28/2008 | Faculty and staff email services were unavailable early this morning. The problem was corrected before 8 AM. |
| 01/28/2008 | Some Truman web pages were not available early this morning due to a web server problem. The problem was corrected before 8 AM. |
| 01/26/2008 | During the Friday night IT maintenance window, maintenance was performed on the Exchange email system that provides faculty / staff email services. Exchange email services were back up at ~ 10:30 PM. |
| 01/20/2008 | Email services were restored at approximately 11:30 this evening. Support staff identified the problem as insufficient drive capacity due to excessive logging. ITS is sorry for any inconvenience this has caused. |
| 01/21/2008 | We are currently experiencing problems with the faculty and staff email system. Support personnel are on-site and email services will be restored as soon as possible. |
| 01/19/2008 | There were intermittent outages with the faculty and staff email system today due to a server problem. The problems have been corrected and email services are back to normal. |
| 01/19/2008 | Electrical power has been restored to Violette Hall. Network services are back to normal. |
| 01/17/2008 | Network service has been restored to the old Grim Smith Hospital building. |
| 01/18/2008 | The wireless network is completing the transition to a totally secure wireless network. As a part of this process the legacy TrumanWireless network has been phased out. Current service through the TrumanSecureWireless network will be unaffected. For complete details see the ITS Wireless Network transition information available on the ITS website.
https://its.truman.edu/networkservices/network-wireless.asp |
| 01/20/2008 | Network W: Drive Changes for Academic Reorganization
January 3, 2008 Truman W: drives are a file storage area provided by a Truman file server that allows people in the same work group to store and share files. On Windows based computers a W: drive is automatically provided. Mac and Linux users may also use W: drives, but they have to manually connect. Currently, academic W: drives are in a transitional structure based on the Schools structure (see ITS service note from August 9th for full details). The transition period for W: drives was August 11th through January 6th 2008. On January 6th the new academic department W: drives will be activated. Note: After January 6th the old divisional based W: drive areas will no longer be listed. However the files from the old divisional W: drive areas will be kept until the end of the Spring Semester. If you need a file restored from the old divisional W: drive area ITS will restore it for you. ITS will make every effort to help make the required changes as smooth as possible. If you have any questions or require assistance on any IT related topic please remember we are here to help. Call x4544 or come by the ITS HelpDesk so we can assist you. Thank you. |
| 12/20/2007 | Electrical power has been turned off to the Student Union today due to construction work. This means the network in the SUB is down too. They hope to be able to turn SUB electrical power back on by noon. |
| 12/12/2007 | The network service outage that was affecting some users in the residence halls has been resolved. |
| 12/12/2007 | Normal Faculty / Staff email services have been restored. |
| 12/11/2007 | Tonight, shortly after 9:00PM, a power outage affected areas of campus including Violette Hall, Magruder Hall, Baldwin Hall, Student Union, Dobson Hall, Ryle Hall and Grim Hall. Power has now been restored and all areas should be functioning normally. |
| 12/11/2007 | We experienced problems with the wireless computer network today, mainly after the electrical brown-out that occured this early this afternoon.
We've made some temporary wirless configuration changes and have restored full wireless network services. We are continuing to check equipment for damage and / or malfunctions. |
| 12/05/2007 | Truview Banner links and Banner Self Services are all back up. We encounted a corrupted file resulting from some updates we were making with our test channels environment. The corrupted file was rebuilt and everything is functioning again. |
| 12/03/2007 | The delay with inbound email has been corrected. |
| 11/30/2007 | The license manager for i2 Analyst's Notebook will be updated on 11/30/2007 at 6:00p. This process should take less than 30 minutes. Access to any services on SS1 -- the S: and X: drives, the license managers for SPSS, CyrstalBall, MicroFocus .Net Express, and ArcGIS -- will be affected during this downtime. |
| 11/30/2007 | The license manager for i2 Analyst's Notebook will be updated on 11/30/2007 at 6:00p. This process should take less than 30 minutes. Access to any services on SS1 -- the S: and X: drives, the license managers for SPSS, CyrstalBall, MicroFocus .Net Express, and ArcGIS -- will be affected during this downtime. |
| 11/26/2007 | The administrative web server, Silver, was unavailable from approximately 4:00 p.m. - 4:15 p.m. on 11/26/2007. IT Services was attempting to fix a problem with slow responses on www.truman.edu when the whole server became unresponsive, requiring a restart. All services should be restored. |