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| Date | Description |
|---|---|
| 01/28/2008 | Faculty and staff email services were unavailable early this morning. The problem was corrected before 8 AM. |
| 01/28/2008 | Some Truman web pages were not available early this morning due to a web server problem. The problem was corrected before 8 AM. |
| 01/26/2008 | During the Friday night IT maintenance window, maintenance was performed on the Exchange email system that provides faculty / staff email services. Exchange email services were back up at ~ 10:30 PM. |
| 01/20/2008 | Email services were restored at approximately 11:30 this evening. Support staff identified the problem as insufficient drive capacity due to excessive logging. ITS is sorry for any inconvenience this has caused. |
| 01/21/2008 | We are currently experiencing problems with the faculty and staff email system. Support personnel are on-site and email services will be restored as soon as possible. |
| 01/19/2008 | There were intermittent outages with the faculty and staff email system today due to a server problem. The problems have been corrected and email services are back to normal. |
| 01/19/2008 | Electrical power has been restored to Violette Hall. Network services are back to normal. |
| 01/17/2008 | Network service has been restored to the old Grim Smith Hospital building. |
| 01/18/2008 | The wireless network is completing the transition to a totally secure wireless network. As a part of this process the legacy TrumanWireless network has been phased out. Current service through the TrumanSecureWireless network will be unaffected. For complete details see the ITS Wireless Network transition information available on the ITS website.
https://its.truman.edu/networkservices/network-wireless.asp |
| 01/20/2008 | Network W: Drive Changes for Academic Reorganization
January 3, 2008 Truman W: drives are a file storage area provided by a Truman file server that allows people in the same work group to store and share files. On Windows based computers a W: drive is automatically provided. Mac and Linux users may also use W: drives, but they have to manually connect. Currently, academic W: drives are in a transitional structure based on the Schools structure (see ITS service note from August 9th for full details). The transition period for W: drives was August 11th through January 6th 2008. On January 6th the new academic department W: drives will be activated. Note: After January 6th the old divisional based W: drive areas will no longer be listed. However the files from the old divisional W: drive areas will be kept until the end of the Spring Semester. If you need a file restored from the old divisional W: drive area ITS will restore it for you. ITS will make every effort to help make the required changes as smooth as possible. If you have any questions or require assistance on any IT related topic please remember we are here to help. Call x4544 or come by the ITS HelpDesk so we can assist you. Thank you. |
| 12/20/2007 | Electrical power has been turned off to the Student Union today due to construction work. This means the network in the SUB is down too. They hope to be able to turn SUB electrical power back on by noon. |
| 12/12/2007 | The network service outage that was affecting some users in the residence halls has been resolved. |
| 12/12/2007 | Normal Faculty / Staff email services have been restored. |
| 12/11/2007 | Tonight, shortly after 9:00PM, a power outage affected areas of campus including Violette Hall, Magruder Hall, Baldwin Hall, Student Union, Dobson Hall, Ryle Hall and Grim Hall. Power has now been restored and all areas should be functioning normally. |
| 12/11/2007 | We experienced problems with the wireless computer network today, mainly after the electrical brown-out that occured this early this afternoon.
We've made some temporary wirless configuration changes and have restored full wireless network services. We are continuing to check equipment for damage and / or malfunctions. |
| 12/05/2007 | Truview Banner links and Banner Self Services are all back up. We encounted a corrupted file resulting from some updates we were making with our test channels environment. The corrupted file was rebuilt and everything is functioning again. |
| 12/03/2007 | The delay with inbound email has been corrected. |
| 11/30/2007 | The license manager for i2 Analyst's Notebook will be updated on 11/30/2007 at 6:00p. This process should take less than 30 minutes. Access to any services on SS1 -- the S: and X: drives, the license managers for SPSS, CyrstalBall, MicroFocus .Net Express, and ArcGIS -- will be affected during this downtime. |
| 11/30/2007 | The license manager for i2 Analyst's Notebook will be updated on 11/30/2007 at 6:00p. This process should take less than 30 minutes. Access to any services on SS1 -- the S: and X: drives, the license managers for SPSS, CyrstalBall, MicroFocus .Net Express, and ArcGIS -- will be affected during this downtime. |
| 11/26/2007 | The administrative web server, Silver, was unavailable from approximately 4:00 p.m. - 4:15 p.m. on 11/26/2007. IT Services was attempting to fix a problem with slow responses on www.truman.edu when the whole server became unresponsive, requiring a restart. All services should be restored. |
| 11/26/2007 | Network services are currently unavailable in Delaney-Baldwin due to an equipment failure. We are investigating options for restoring services. |
| 11/16/2007 | There was a brief web outage affecting all sites on the main administrative web server at about 10:45 a.m. on 11/16/2007. This was caused by maintenance one particular website which affected all sites on the server. Service was quickly restored. |
| 11/15/2007 | Last night Microsoft released several system patches. Two servers did not install these patches cleanly and their IT services "hung". The servers were manually restarted this morning and all IT services are up. |
| 11/16/2007 | The license manager for i2 Analyst's Notebook will be installed onto SS1 11/16/2007 at 18:00. This process should take less than 30 minutes. Access to the S: and X: drives, and the license managers for SPSS, Cyrstal Ball, MicroFocus .Net Express, and ArcGIS will be affected during this downtime. |
| 11/13/2007 | Between 12 p.m. and 2 p.m. on Tuesday, November 13, the TruView email server may be unavailable for a few brief periods. A vendor from St. Louis will be onsite to replace a faulty part, so this maintenance must be done during the day and cannot be done during our regular maintenance window. We will try to keep the amount of downtime as low as possible. All mail sent during this time will be delivered once the server is back up. Thank you for your understanding and patience. |