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| Date | Description |
|---|---|
| 03/17/2008 | Normal Internet access has been restored. We believe the root cause of the slow Internet has been corrected. We are continuing to monitor closely. |
| 03/12/2008 | Wednesday 3/12/2008 ITS will be performing maintenance on the equipment connecting campus to the Internet. Short outages will be experienced while the work is performed from 5pm - 9pm. |
| 03/07/2008 | All,
This evening ITS will be performing maintenance on the Blackboard system during the weekly ITS maintenance window. Brief service outages may be experienced while services are restarted. |
| 03/04/2008 | Damage to the fiber optic lines running to Pershing Building have been repaired and full service has been restored. |
| 03/03/2008 | Network services are now up (slowly) to Pershing Building. A steam pipe damaged the campus fiber optic backbone. We have bypassed the damage. High speed network service will be restored s as soon as possible. |
| 02/27/2008 | All Banner Services including the TruView Banner Links were halted this morning when the archive logs ran out of space. This occurred some time between 5am and 7am and was resolved by 8:15am. |
| 02/26/2008 | The Blackboard server became very slow this afternoon from approximately 2-3pm. During this period users were not able to connect to the system. All services have been restored and the system is operating normally. |
| 02/19/2008 | Banner Self-Service, including the TruView Banner links, were unavailable this morning following an automated reboot of the server and the failure of the services to restart correctly. Services were down from approximately 4am until 8:15am this morning. |
| 02/14/2008 | There were a few brief IT service outages early this morning due to the Microsoft updates that were released last night. All IT services are now back to normal. |
| 02/13/2008 | Early Tuesday morning from midnight to 12:30 our Internet connection was down. The Truman network was up but there was a Internet connectivity problem outside the Truman network. We reported the problem to MOREnet. |
| 02/11/2008 | Banner Self-Service, including the TruView Banner links, were unavailable this morning following an automated reboot of the server and the failure of the services to restart correctly. Services were down from approximately 4am until 8:10am this morning. |
| 02/11/2008 | Truman websites on the main administrative webserver were unavailable from approximately 6:00 a.m. to 8:15 a.m. on 2/11/2008 due to a problem during a scheduled restart. |
| 02/05/2008 | A network password review is performed every Tuesday night. All users who have not changed their network password as required by Truman policy receive a reminder email. The reminder emails have been sent for the last six months.
Beginning Tuesday night, February 5th, users whose network password does not meet Truman policy will be required to change their password at their next network logon. Users may also change their password on-line at the ITS web site, https://secure.truman.edu/password |
| 02/04/2008 | Some web sites were briefly unavailable this morning due to a problem with a server. The problem has been corrected and all web services are up. |
| 01/28/2008 | Faculty and staff email services were unavailable early this morning. The problem was corrected before 8 AM. |
| 01/28/2008 | Some Truman web pages were not available early this morning due to a web server problem. The problem was corrected before 8 AM. |
| 01/26/2008 | During the Friday night IT maintenance window, maintenance was performed on the Exchange email system that provides faculty / staff email services. Exchange email services were back up at ~ 10:30 PM. |
| 01/20/2008 | Email services were restored at approximately 11:30 this evening. Support staff identified the problem as insufficient drive capacity due to excessive logging. ITS is sorry for any inconvenience this has caused. |
| 01/21/2008 | We are currently experiencing problems with the faculty and staff email system. Support personnel are on-site and email services will be restored as soon as possible. |
| 01/19/2008 | There were intermittent outages with the faculty and staff email system today due to a server problem. The problems have been corrected and email services are back to normal. |
| 01/19/2008 | Electrical power has been restored to Violette Hall. Network services are back to normal. |
| 01/17/2008 | Network service has been restored to the old Grim Smith Hospital building. |
| 01/18/2008 | The wireless network is completing the transition to a totally secure wireless network. As a part of this process the legacy TrumanWireless network has been phased out. Current service through the TrumanSecureWireless network will be unaffected. For complete details see the ITS Wireless Network transition information available on the ITS website.
https://its.truman.edu/networkservices/network-wireless.asp |
| 01/20/2008 | Network W: Drive Changes for Academic Reorganization
January 3, 2008 Truman W: drives are a file storage area provided by a Truman file server that allows people in the same work group to store and share files. On Windows based computers a W: drive is automatically provided. Mac and Linux users may also use W: drives, but they have to manually connect. Currently, academic W: drives are in a transitional structure based on the Schools structure (see ITS service note from August 9th for full details). The transition period for W: drives was August 11th through January 6th 2008. On January 6th the new academic department W: drives will be activated. Note: After January 6th the old divisional based W: drive areas will no longer be listed. However the files from the old divisional W: drive areas will be kept until the end of the Spring Semester. If you need a file restored from the old divisional W: drive area ITS will restore it for you. ITS will make every effort to help make the required changes as smooth as possible. If you have any questions or require assistance on any IT related topic please remember we are here to help. Call x4544 or come by the ITS HelpDesk so we can assist you. Thank you. |
| 12/20/2007 | Electrical power has been turned off to the Student Union today due to construction work. This means the network in the SUB is down too. They hope to be able to turn SUB electrical power back on by noon. |