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| Date | Description |
|---|---|
| 05/19/2008 | A number of Truman websites were corrupted this morning due to a successful hacking attempt. Functionality is now restored and we are working to find and fix the security hole. |
| 05/02/2008 | Electrical power is restored. All IT services are back to normal. ----- Electrical power failed again in the data center this morning. Many IT services are currently unavailable. The electricians are on-site and are working to restore power as soon as possible. ----- |
| 04/21/2008 | Sunday morning at 6:30 AM electrical power will be turned off in Violette Hall to work on an electrical problem. Network services will be unavailable to much of campus during this time. Physical Plant estimates it will take several hours to resolve the electrical issue.
A memo from Physical Plant with more information was emailed to all faculty, staff and students on Friday. In general network service to buildings connected to Violette Hall will be unavailable during the power outage. Network service to buildings connected to McClain Hall should stay up while Violette Hall is down. The following web page shows which campus buildings are connected to Violette and which are connected to McClain. https://its.truman.edu/networkservices/images/Network%20Logical%20View.jpg This information is also available from the ITS web site under Network and Accounts, Network Design, Truman Network Diagram. |
| 03/20/2008 | The problem with the intermittent slow Internet has been resolved. |
| 03/18/2008 | The issue with outgoing email has been resolved. The system causing the problem has been removed from the campus network. |
| 03/18/2008 | Banner and therefore all Banner Services was down this morning. A Banner process hung during the nightly backup process. We cleared the problem this more. Banner was down from approximately 4am to 8:25am. |
| 03/17/2008 | Normal Internet access has been restored. We believe the root cause of the slow Internet has been corrected. We are continuing to monitor closely. |
| 03/12/2008 | Wednesday 3/12/2008 ITS will be performing maintenance on the equipment connecting campus to the Internet. Short outages will be experienced while the work is performed from 5pm - 9pm. |
| 03/07/2008 | All,
This evening ITS will be performing maintenance on the Blackboard system during the weekly ITS maintenance window. Brief service outages may be experienced while services are restarted. |
| 03/04/2008 | Damage to the fiber optic lines running to Pershing Building have been repaired and full service has been restored. |
| 03/03/2008 | Network services are now up (slowly) to Pershing Building. A steam pipe damaged the campus fiber optic backbone. We have bypassed the damage. High speed network service will be restored s as soon as possible. |
| 02/27/2008 | All Banner Services including the TruView Banner Links were halted this morning when the archive logs ran out of space. This occurred some time between 5am and 7am and was resolved by 8:15am. |
| 02/26/2008 | The Blackboard server became very slow this afternoon from approximately 2-3pm. During this period users were not able to connect to the system. All services have been restored and the system is operating normally. |
| 02/19/2008 | Banner Self-Service, including the TruView Banner links, were unavailable this morning following an automated reboot of the server and the failure of the services to restart correctly. Services were down from approximately 4am until 8:15am this morning. |
| 02/14/2008 | There were a few brief IT service outages early this morning due to the Microsoft updates that were released last night. All IT services are now back to normal. |
| 02/13/2008 | Early Tuesday morning from midnight to 12:30 our Internet connection was down. The Truman network was up but there was a Internet connectivity problem outside the Truman network. We reported the problem to MOREnet. |
| 02/11/2008 | Banner Self-Service, including the TruView Banner links, were unavailable this morning following an automated reboot of the server and the failure of the services to restart correctly. Services were down from approximately 4am until 8:10am this morning. |
| 02/11/2008 | Truman websites on the main administrative webserver were unavailable from approximately 6:00 a.m. to 8:15 a.m. on 2/11/2008 due to a problem during a scheduled restart. |
| 02/05/2008 | A network password review is performed every Tuesday night. All users who have not changed their network password as required by Truman policy receive a reminder email. The reminder emails have been sent for the last six months.
Beginning Tuesday night, February 5th, users whose network password does not meet Truman policy will be required to change their password at their next network logon. Users may also change their password on-line at the ITS web site, https://secure.truman.edu/password |
| 02/04/2008 | Some web sites were briefly unavailable this morning due to a problem with a server. The problem has been corrected and all web services are up. |
| 01/28/2008 | Faculty and staff email services were unavailable early this morning. The problem was corrected before 8 AM. |
| 01/28/2008 | Some Truman web pages were not available early this morning due to a web server problem. The problem was corrected before 8 AM. |
| 01/26/2008 | During the Friday night IT maintenance window, maintenance was performed on the Exchange email system that provides faculty / staff email services. Exchange email services were back up at ~ 10:30 PM. |
| 01/20/2008 | Email services were restored at approximately 11:30 this evening. Support staff identified the problem as insufficient drive capacity due to excessive logging. ITS is sorry for any inconvenience this has caused. |
| 01/21/2008 | We are currently experiencing problems with the faculty and staff email system. Support personnel are on-site and email services will be restored as soon as possible. |