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| Date | Description |
|---|---|
| 07/15/2008 | There was a brief faculty / staff email outage at ~ 11 AM this morning due to a server error. The problem has been resolved and email services restored. |
| 06/25/2008 | Last night around 11:23pm, the Banner database server suffered a system crash. The nightly backup and system maintenance scripts recovered and brought ADMIN backup though its listener and a couple of the support services (such as posting) were not brought backup. As of about 8:25am, Banner ADMIN services were restored. We will work with IBM support on identifying the source of the system crash.
Banner HARRY failed to clone properly last night due to the crashed state of Banner ADMIN. Banner HARRY will not be available today. Banner HARRY should successfully clone with tonights regular backups and system maintenance and be available tomorrow. For those of you working on special projects, Banner BESS is recovered and should be available for use. |
| 06/26/2008 | CableOne has fixed the Internet connection at the University Farm. Truman network services are now available at the University Farm. |
| 06/18/2008 | We experienced a brief Internet outage around 10:35 am. Our monitors showed the Internet as unavailable for ~ 8 minutes. We contacted MOREnet and the problem was on the state network. It has been corrected. |
| 06/11/2008 | Blackboard services will not be available today from 5p - 5:15pm to address problems with the collaboration / chat tools. |
| 06/07/2008 | ITS will be performing server upgrades on Saturday 6/7/2008 from 8am - Noon. Service interruptions will be concentrated within the first hour of work, but will be possible during the entire period. Websites impacted by the maintenance are as follows:
www.truman.edu |
| 06/02/2008 | Truman State Universities Internet service provider, MOREnet, is experiencing congestion on their Internet links in Kansas City and St. Louis. Until the issue is resolved there may be delays in Internet connectivity. |
| 05/30/2008 | The site www.truman.edu was unavailable from approximately 11:45 p.m. on 5/29/2008 until 8:30 a.m. on 5/30/2008 due to an internal server error. All services have been restored, the cause of the outage is being investigated. |
| 05/26/2008 | Our Internet connection is back up. The MOREnet sub-contractor has repaired the damaged equipment in Kansas City. |
| 05/23/2008 | The problem with the primary network file server has been resolved.
You may need to log off and log back on to reconnect to network file services. |
| 05/19/2008 | A number of Truman websites were corrupted this morning due to a successful hacking attempt. Functionality is now restored and we are working to find and fix the security hole. |
| 05/02/2008 | Electrical power is restored. All IT services are back to normal. ----- Electrical power failed again in the data center this morning. Many IT services are currently unavailable. The electricians are on-site and are working to restore power as soon as possible. ----- |
| 04/21/2008 | Sunday morning at 6:30 AM electrical power will be turned off in Violette Hall to work on an electrical problem. Network services will be unavailable to much of campus during this time. Physical Plant estimates it will take several hours to resolve the electrical issue.
A memo from Physical Plant with more information was emailed to all faculty, staff and students on Friday. In general network service to buildings connected to Violette Hall will be unavailable during the power outage. Network service to buildings connected to McClain Hall should stay up while Violette Hall is down. The following web page shows which campus buildings are connected to Violette and which are connected to McClain. https://its.truman.edu/networkservices/images/Network%20Logical%20View.jpg This information is also available from the ITS web site under Network and Accounts, Network Design, Truman Network Diagram. |
| 03/20/2008 | The problem with the intermittent slow Internet has been resolved. |
| 03/18/2008 | The issue with outgoing email has been resolved. The system causing the problem has been removed from the campus network. |
| 03/18/2008 | Banner and therefore all Banner Services was down this morning. A Banner process hung during the nightly backup process. We cleared the problem this more. Banner was down from approximately 4am to 8:25am. |
| 03/17/2008 | Normal Internet access has been restored. We believe the root cause of the slow Internet has been corrected. We are continuing to monitor closely. |
| 03/12/2008 | Wednesday 3/12/2008 ITS will be performing maintenance on the equipment connecting campus to the Internet. Short outages will be experienced while the work is performed from 5pm - 9pm. |
| 03/07/2008 | All,
This evening ITS will be performing maintenance on the Blackboard system during the weekly ITS maintenance window. Brief service outages may be experienced while services are restarted. |
| 03/04/2008 | Damage to the fiber optic lines running to Pershing Building have been repaired and full service has been restored. |
| 03/03/2008 | Network services are now up (slowly) to Pershing Building. A steam pipe damaged the campus fiber optic backbone. We have bypassed the damage. High speed network service will be restored s as soon as possible. |
| 02/27/2008 | All Banner Services including the TruView Banner Links were halted this morning when the archive logs ran out of space. This occurred some time between 5am and 7am and was resolved by 8:15am. |
| 02/26/2008 | The Blackboard server became very slow this afternoon from approximately 2-3pm. During this period users were not able to connect to the system. All services have been restored and the system is operating normally. |
| 02/19/2008 | Banner Self-Service, including the TruView Banner links, were unavailable this morning following an automated reboot of the server and the failure of the services to restart correctly. Services were down from approximately 4am until 8:15am this morning. |
| 02/14/2008 | There were a few brief IT service outages early this morning due to the Microsoft updates that were released last night. All IT services are now back to normal. |