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| Date | Description |
|---|---|
| 10/17/2008 | Banner ADMIN will be unavailable from 10pm to 11pm tonight, Friday, October 17. We will be working to track down the issue that has caused the database shutdown hang and subsequent service disruptions the last two mornings. |
| 10/17/2008 | www.truman.edu and truview.truman.edu were unavailable for a short time the morning of 10/17/2008 due to a complication with website server migrations. The server migration was happening during a regularly scheduled maintenance window. Access to both sites was restored around 8 a.m. |
| 10/17/2008 | Banner ADMIN was unavailable from 5:00am to approximately 7:30am. A process caused the database to hung the nightly shutdown. The process was clean up and the shutdown/restart was successfully completed. We are investigating the source of this problem. |
| 10/17/2008 | Following the webserver issues earlier this week, IT Services will be migrating all websites from the server Silver to a new server. The migration will begin at midnight on 10/16/08 and will occur during a regularly scheduled maintenance window. There should be no interruption in service, but we ask that webmasters refrain from updating their sites at this time and ask anyone to contact the Help Desk if you find any problems following the migration. |
| 10/16/2008 | Banner ADMIN was unavailable from 5:00am to approximately 8:30am. A process caused the database to hung the nightly shutdown. The process was clean up and the shutdown/restart was successfully completed. |
| 10/14/2008 | Tuesday morning the primary Truman web server experienced multiple system failures. The server was brought back online at approximately 11:15 a.m. There are still hardware problems, however, and the server is running in a degraded state. IT Services is continuing to monitor the server and is working on transitioning the web sites and services to a replacement server. |
| 10/13/2008 | The network is down at the University Farm due to a problem in the CableOne cable network. The problem has been reported to CableOne. |
| 10/11/2008 | Truman technicians will upgrade equipment on Friday, Oct. 10, 2008, during the regularly scheduled maintenance window. Actual maintenance will begin at 11 p.m. and last until midnight. During this time the campus internet connection and email services will be temporarily unavailable. |
| 10/03/2008 | We will be rebooting the Silver webserver during our regular web maintenance window at 5pm today. Many Truman web sites and services will be temporarily and shortly unavailable during this time. |
| 09/29/2008 | Some Truman websites were unavailable from about 1:30 p.m. to 1:45 p.m. on 9/29/2008. All services have been restored. The cause of the outage is still being investigated, but may be related to a faulty hard drive. |
| 09/26/2008 | The departmental and organizational webservers will be restarted at approximately 5:00 p.m. on 9/26/2008 to apply a configuration change. The downtime is expected to be brief. |
| 09/24/2008 | There was a problem with the primary file server hydrogen early this morning. Network drives W:, U: and Y: were down. The problem has been resolved and all network drive services are back up. |
| 09/10/2008 | All web services are now restored. |
| 09/10/2008 | The Truman homepage - www.truman.edu - and several of the pages that link off of it are down. We are currently investigating the problem. All subsites, such as departmental and office pages - are still available as normal. |
| 09/10/2008 | We have finished upgrading Truman's video streaming server to new hardware after Monday's hardware failure on our old server, RADON. Webcams and other streaming video services are restored. |
| 09/08/2008 | Our streaming server, Radon, is currently down. This means that the webcams and some streaming course material will be unavailable until we fix the issue. We are currently working to restore services as soon as possible. Thank you. |
| 09/03/2008 | Telephone services are down at Barnett Hall due to a cable cut. We are working with the contractor to restore telephone service to Barnett as soon as possible. |
| 09/02/2008 | Telephone and network services are down at the Kennels (the football office). The wiring to the building has been damaged. We are working on restoring services but it may take awhile. |
| 09/02/2008 | The scheduled update for Blackboard was completed successfully Friday night; Blackboard services were unavailable for approximately 5 minutes during the maintenance window. As a result of the update, users may receive a Java pop-up notice during routine activity announcing that Blackboard Java applets have been newly "verified". Users should select the option to "always trust content from this publisher" and to "Run" the applet. |
| 08/29/2008 | The storm Thursday evening took down electrical power to many locations in the Kirksville area, including several Truman buildings. During the electrical outages some Truman IT services were unavailable. When electrical power was restored all IT services were also restored. |
| 08/29/2008 | Friday evening at 9 PM during the regularly scheduled IT maintenance window system updates will be installed on the Blackboard system. Blackboard services will be unavailable while the updates are being installed. We estimate Blackboard services will be unavailable for an hour. |
| 08/13/2008 | IT Services successfully completed the installation of new collaboration tools for Blackboard tonight. This upgrade caused no downtime. The first workshop featuring the new tools is scheduled for Truman week (8/22/08 - 9:30am) Sign up at: http://tctl.truman.edu/register/ |
| 08/12/2008 | ITS will be working to install some additional tools for use in Blackboard overnight tonight (8/12/08) between 11pm and 1am. Little if any down time is anticipated. |
| 08/08/2008 | During tonight's (08/08/08) regularly scheduled ITS maintenance window, an update to the Blackboard login page referencing browser compatibility is planned. The update will be applied at 5:30pm and we are anticipating 0-10 minutes of downtime. |
| 07/25/2008 | Network services have been restored in Pershing Building. |