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| Date | Description |
|---|---|
| 10/27/2008 | The TruView issue has been resolved. All services appear to be up and we will continue to monitor the system. |
| 10/24/2008 | The site https://secure.truman.edu will be moved to a new server tonight starting at 5:00 p.m. There should be no interruption in service, but changes made during or soon after the migration may not be reflected on the new server. The migration is expected to take a few hours. |
| 10/24/2008 | The SQL server will be rebooted during a normal maintenance window at 3:00 a.m. on Saturday, Oct 25, to complete installation of a security upgrade. Some web-based applications will be unavailable during this brief period. |
| 10/24/2008 | Truman technicians will perform maintenance on Friday, Oct. 24, 2008, during the regularly scheduled maintenance window. Actual maintenance will begin at 11 p.m. and last until midnight. During this time the faculty and staff email services will be temporarily unavailable. |
| 10/24/2008 | This afternoon Microsoft released an update for Windows computer systems. This is an important update that needs to be installed promptly. For more information see Microsoft Security Bulletin MS08-067.
Please leave your Windows computer system powered on tonight when you leave work so the update can be installed overnight. Save your work and logoff your computer system but leave the computer powered on. If you have any questions please contact the Truman IT HelpDesk. Thank you. |
| 10/21/2008 | We are currently experiencing higher then normal response times on our internet connection. Most common services such as web browsing and e-mail will not be affected but users of latency sensitive services may notice a performance degradation. We are currently working with our ISP, MORENet, to resolve this issue. |
| 10/17/2008 | Banner ADMIN will be unavailable from 10pm to 11pm tonight, Friday, October 17. We will be working to track down the issue that has caused the database shutdown hang and subsequent service disruptions the last two mornings. |
| 10/17/2008 | www.truman.edu and truview.truman.edu were unavailable for a short time the morning of 10/17/2008 due to a complication with website server migrations. The server migration was happening during a regularly scheduled maintenance window. Access to both sites was restored around 8 a.m. |
| 10/17/2008 | Banner ADMIN was unavailable from 5:00am to approximately 7:30am. A process caused the database to hung the nightly shutdown. The process was clean up and the shutdown/restart was successfully completed. We are investigating the source of this problem. |
| 10/17/2008 | Following the webserver issues earlier this week, IT Services will be migrating all websites from the server Silver to a new server. The migration will begin at midnight on 10/16/08 and will occur during a regularly scheduled maintenance window. There should be no interruption in service, but we ask that webmasters refrain from updating their sites at this time and ask anyone to contact the Help Desk if you find any problems following the migration. |
| 10/16/2008 | Banner ADMIN was unavailable from 5:00am to approximately 8:30am. A process caused the database to hung the nightly shutdown. The process was clean up and the shutdown/restart was successfully completed. |
| 10/14/2008 | Tuesday morning the primary Truman web server experienced multiple system failures. The server was brought back online at approximately 11:15 a.m. There are still hardware problems, however, and the server is running in a degraded state. IT Services is continuing to monitor the server and is working on transitioning the web sites and services to a replacement server. |
| 10/13/2008 | The network is down at the University Farm due to a problem in the CableOne cable network. The problem has been reported to CableOne. |
| 10/11/2008 | Truman technicians will upgrade equipment on Friday, Oct. 10, 2008, during the regularly scheduled maintenance window. Actual maintenance will begin at 11 p.m. and last until midnight. During this time the campus internet connection and email services will be temporarily unavailable. |
| 10/03/2008 | We will be rebooting the Silver webserver during our regular web maintenance window at 5pm today. Many Truman web sites and services will be temporarily and shortly unavailable during this time. |
| 09/29/2008 | Some Truman websites were unavailable from about 1:30 p.m. to 1:45 p.m. on 9/29/2008. All services have been restored. The cause of the outage is still being investigated, but may be related to a faulty hard drive. |
| 09/26/2008 | The departmental and organizational webservers will be restarted at approximately 5:00 p.m. on 9/26/2008 to apply a configuration change. The downtime is expected to be brief. |
| 09/24/2008 | There was a problem with the primary file server hydrogen early this morning. Network drives W:, U: and Y: were down. The problem has been resolved and all network drive services are back up. |
| 09/10/2008 | All web services are now restored. |
| 09/10/2008 | The Truman homepage - www.truman.edu - and several of the pages that link off of it are down. We are currently investigating the problem.
All subsites, such as departmental and office pages - are still available as normal. |
| 09/10/2008 | We have finished upgrading Truman's video streaming server to new hardware after Monday's hardware failure on our old server, RADON. Webcams and other streaming video services are restored. |
| 09/08/2008 | Our streaming server, Radon, is currently down. This means that the webcams and some streaming course material will be unavailable until we fix the issue. We are currently working to restore services as soon as possible. Thank you. |
| 09/03/2008 | Telephone services are down at Barnett Hall due to a cable cut. We are working with the contractor to restore telephone service to Barnett as soon as possible. |
| 09/02/2008 | Telephone and network services are down at the Kennels (the football office). The wiring to the building has been damaged. We are working on restoring services but it may take awhile. |
| 09/02/2008 | The scheduled update for Blackboard was completed successfully Friday night; Blackboard services were unavailable for approximately 5 minutes during the maintenance window.
As a result of the update, users may receive a Java pop-up notice during routine activity announcing that Blackboard Java applets have been newly "verified". Users should select the option to "always trust content from this publisher" and to "Run" the applet. |