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| Date | Description |
|---|---|
| 11/18/2008 | The Mac File Server titanium was down momentarily at approximately 2:30 on 11/18/2008. All services have been restored. |
| 11/14/2008 | Some web services were briefly unavailable earlier this evening (Friday) due to a network conflict caused by a user's misconfigured computer. The problem computer was removed from the campus network. |
| 11/14/2008 | The primary file server was unavailable early this morning due to a system error. The problem has been corrected and all file services are now available. |
| 11/11/2008 | Tuesday morning at 7 AM (or earlier) network services will be unavailable in the northwest corner of Ophelia Parrish for ~ 30 minutes to repair an electrical circuit. Network services will be restored as soon as possible. |
| 11/07/2008 | TruView email will be taken offline briefly at approximately 9:00 p.m. on 11/7/08 during the IT Services weekly maintenance window. The downtime should only last a few minutes. |
| 11/10/2008 | Maintenance will be performed on the Barnett Hall fiber optic network Monday morning from 5:00 AM until 8 AM. |
| 11/03/2008 | The fiber optic backbone connecting Barnett Hall to the campus network is underwater. The network is still working but it may fail at any time. We are pumping the water out and drying the equipment. |
| 11/02/2008 | The problem with student printing has been resolved. |
| 10/31/2008 | TruView email functionality was restored at about 10 p.m. on 10/30/2008. Some mailboxes may need the index "reconstructed" before they will work correctly. This process is running now on all mailboxes, but may take a while. If you are still experiencing problems, please contact the Help Desk and we can fix your mailbox manually. |
| 10/30/2008 | TruView email is down as of approximately 8:00 on 10/30/08 due to a full hard drive. We are working on copying off some files to get things going again. |
| 10/29/2008 | As of ~11:20am Blackboard is back up and responding normally. Support personal from Blackboard are working along with local support to identify the cause of the problem. ---- We are currently experiencing issues with the BlackBoard system. We are working with support and will restore services as soon as possible. |
| 10/27/2008 | The TruView issue has been resolved. All services appear to be up and we will continue to monitor the system. |
| 10/24/2008 | The site https://secure.truman.edu will be moved to a new server tonight starting at 5:00 p.m. There should be no interruption in service, but changes made during or soon after the migration may not be reflected on the new server. The migration is expected to take a few hours. |
| 10/24/2008 | The SQL server will be rebooted during a normal maintenance window at 3:00 a.m. on Saturday, Oct 25, to complete installation of a security upgrade. Some web-based applications will be unavailable during this brief period. |
| 10/24/2008 | Truman technicians will perform maintenance on Friday, Oct. 24, 2008, during the regularly scheduled maintenance window. Actual maintenance will begin at 11 p.m. and last until midnight. During this time the faculty and staff email services will be temporarily unavailable. |
| 10/24/2008 | This afternoon Microsoft released an update for Windows computer systems. This is an important update that needs to be installed promptly. For more information see Microsoft Security Bulletin MS08-067.
Please leave your Windows computer system powered on tonight when you leave work so the update can be installed overnight. Save your work and logoff your computer system but leave the computer powered on. If you have any questions please contact the Truman IT HelpDesk. Thank you. |
| 10/21/2008 | We are currently experiencing higher then normal response times on our internet connection. Most common services such as web browsing and e-mail will not be affected but users of latency sensitive services may notice a performance degradation. We are currently working with our ISP, MORENet, to resolve this issue. |
| 10/17/2008 | Banner ADMIN will be unavailable from 10pm to 11pm tonight, Friday, October 17. We will be working to track down the issue that has caused the database shutdown hang and subsequent service disruptions the last two mornings. |
| 10/17/2008 | www.truman.edu and truview.truman.edu were unavailable for a short time the morning of 10/17/2008 due to a complication with website server migrations. The server migration was happening during a regularly scheduled maintenance window. Access to both sites was restored around 8 a.m. |
| 10/17/2008 | Banner ADMIN was unavailable from 5:00am to approximately 7:30am. A process caused the database to hung the nightly shutdown. The process was clean up and the shutdown/restart was successfully completed. We are investigating the source of this problem. |
| 10/17/2008 | Following the webserver issues earlier this week, IT Services will be migrating all websites from the server Silver to a new server. The migration will begin at midnight on 10/16/08 and will occur during a regularly scheduled maintenance window. There should be no interruption in service, but we ask that webmasters refrain from updating their sites at this time and ask anyone to contact the Help Desk if you find any problems following the migration. |
| 10/16/2008 | Banner ADMIN was unavailable from 5:00am to approximately 8:30am. A process caused the database to hung the nightly shutdown. The process was clean up and the shutdown/restart was successfully completed. |
| 10/14/2008 | Tuesday morning the primary Truman web server experienced multiple system failures. The server was brought back online at approximately 11:15 a.m. There are still hardware problems, however, and the server is running in a degraded state. IT Services is continuing to monitor the server and is working on transitioning the web sites and services to a replacement server. |
| 10/13/2008 | The network is down at the University Farm due to a problem in the CableOne cable network. The problem has been reported to CableOne. |
| 10/11/2008 | Truman technicians will upgrade equipment on Friday, Oct. 10, 2008, during the regularly scheduled maintenance window. Actual maintenance will begin at 11 p.m. and last until midnight. During this time the campus internet connection and email services will be temporarily unavailable. |