Click Here to receive Service Notes automatically via email.
| Date | Description |
|---|---|
| 01/14/2009 | DegreeWorks services were unavailable from 11:45ish to 12:30 due to issues with the server's network connectivity. |
| 01/14/2009 | Student printing was briefly unavailable this morning due to a Microsoft security update. Student print services have been restored. |
| 01/13/2009 | Banner Self-Service, primarily accessed through TruView, failed to start following the 4am restart of the server. Services have been restored. |
| 01/09/2009 | Truman technicians will perform maintenance on the personal web server (www2.truman.edu) Friday, January 9th, 2009, during the regularly scheduled maintenance window. Actual maintenance will begin at 11 p.m. and last until midnight. During this time personal web pages will be temporarily unavailable but the public Truman web site (www.truman.edu) will be unaffected. |
| 01/05/2009 | Student printing services have been restored. |
| 12/30/2008 | Truman BlackBoard services have been restored |
| 12/22/2008 | Student printing services will be unavailable on Monday December 22nd due to a system upgrade. Student printing services will be restored as soon as possible. |
| 12/10/2008 | *UPDATE* Cable TV is back up as of 11:20am.
Received report this morning that there is a Nationwide outage through our cable TV provider. The Network Team is working with our vendor to correct this issue. Should have cable restored by end of today. |
| 12/10/2008 | Most Truman websites and TruView were unavailable from approximately 2 a.m. to 8 a.m. on 12/10/2008. The outage was caused by a database server failing to restart correctly after installing updates. All services have been restored. |
| 12/08/2008 | Due to an equipment failure some television channels are unavailable. Replacement parts should arrive on Wednesday.
The following campus television channels are currently unavailable. 22 |
| 12/08/2008 | Electrical power has been restored and IT services are back online in Campbell Apartments and Delaney-Baldwin. |
| 12/04/2008 | At approximately 5 pm. there was a short network outage in Pershing due to an electrical power failure. Electrical power has been restored and the network is back up. |
| 12/03/2008 | The Blackboard logon problem has been corrected. |
| 11/29/2008 | Banner ADMIN and all related services, including links to Self Service Banner through TruView, were unavailable from approximately 8:45pm to 9:00pm on November 29 to allow for a system reboot following maintenance on the Banner database server. |
| 11/18/2008 | The Mac File Server titanium was down momentarily at approximately 2:30 on 11/18/2008. All services have been restored. |
| 11/14/2008 | Some web services were briefly unavailable earlier this evening (Friday) due to a network conflict caused by a user's misconfigured computer. The problem computer was removed from the campus network. |
| 11/14/2008 | The primary file server was unavailable early this morning due to a system error. The problem has been corrected and all file services are now available. |
| 11/11/2008 | Tuesday morning at 7 AM (or earlier) network services will be unavailable in the northwest corner of Ophelia Parrish for ~ 30 minutes to repair an electrical circuit. Network services will be restored as soon as possible. |
| 11/07/2008 | TruView email will be taken offline briefly at approximately 9:00 p.m. on 11/7/08 during the IT Services weekly maintenance window. The downtime should only last a few minutes. |
| 11/10/2008 | Maintenance will be performed on the Barnett Hall fiber optic network Monday morning from 5:00 AM until 8 AM. |
| 11/03/2008 | The fiber optic backbone connecting Barnett Hall to the campus network is underwater. The network is still working but it may fail at any time. We are pumping the water out and drying the equipment. |
| 11/02/2008 | The problem with student printing has been resolved. |
| 10/31/2008 | TruView email functionality was restored at about 10 p.m. on 10/30/2008. Some mailboxes may need the index "reconstructed" before they will work correctly. This process is running now on all mailboxes, but may take a while. If you are still experiencing problems, please contact the Help Desk and we can fix your mailbox manually. |
| 10/30/2008 | TruView email is down as of approximately 8:00 on 10/30/08 due to a full hard drive. We are working on copying off some files to get things going again. |
| 10/29/2008 | As of ~11:20am Blackboard is back up and responding normally. Support personal from Blackboard are working along with local support to identify the cause of the problem. ---- We are currently experiencing issues with the BlackBoard system. We are working with support and will restore services as soon as possible. |