Click Here to receive Service Notes automatically via email.
Date | Description |
---|---|
10/03/2008 | We will be rebooting the Silver webserver during our regular web maintenance window at 5pm today. Many Truman web sites and services will be temporarily and shortly unavailable during this time. |
09/29/2008 | Some Truman websites were unavailable from about 1:30 p.m. to 1:45 p.m. on 9/29/2008. All services have been restored. The cause of the outage is still being investigated, but may be related to a faulty hard drive. |
09/26/2008 | The departmental and organizational webservers will be restarted at approximately 5:00 p.m. on 9/26/2008 to apply a configuration change. The downtime is expected to be brief. |
09/24/2008 | There was a problem with the primary file server hydrogen early this morning. Network drives W:, U: and Y: were down. The problem has been resolved and all network drive services are back up. |
09/10/2008 | All web services are now restored. |
09/10/2008 | The Truman homepage - www.truman.edu - and several of the pages that link off of it are down. We are currently investigating the problem.
All subsites, such as departmental and office pages - are still available as normal. |
09/10/2008 | We have finished upgrading Truman's video streaming server to new hardware after Monday's hardware failure on our old server, RADON. Webcams and other streaming video services are restored. |
09/08/2008 | Our streaming server, Radon, is currently down. This means that the webcams and some streaming course material will be unavailable until we fix the issue. We are currently working to restore services as soon as possible. Thank you. |
09/03/2008 | Telephone services are down at Barnett Hall due to a cable cut. We are working with the contractor to restore telephone service to Barnett as soon as possible. |
09/02/2008 | Telephone and network services are down at the Kennels (the football office). The wiring to the building has been damaged. We are working on restoring services but it may take awhile. |
09/02/2008 | The scheduled update for Blackboard was completed successfully Friday night; Blackboard services were unavailable for approximately 5 minutes during the maintenance window.
As a result of the update, users may receive a Java pop-up notice during routine activity announcing that Blackboard Java applets have been newly "verified". Users should select the option to "always trust content from this publisher" and to "Run" the applet. |
08/29/2008 | The storm Thursday evening took down electrical power to many locations in the Kirksville area, including several Truman buildings. During the electrical outages some Truman IT services were unavailable. When electrical power was restored all IT services were also restored. |
08/29/2008 | Friday evening at 9 PM during the regularly scheduled IT maintenance window system updates will be installed on the Blackboard system. Blackboard services will be unavailable while the updates are being installed. We estimate Blackboard services will be unavailable for an hour. |
08/13/2008 | IT Services successfully completed the installation of new collaboration tools for Blackboard tonight. This upgrade caused no downtime. The first workshop featuring the new tools is scheduled for Truman week (8/22/08 - 9:30am) Sign up at: http://tctl.truman.edu/register/ |
08/12/2008 | ITS will be working to install some additional tools for use in Blackboard overnight tonight (8/12/08) between 11pm and 1am. Little if any down time is anticipated. |
08/08/2008 | During tonight's (08/08/08) regularly scheduled ITS maintenance window, an update to the Blackboard login page referencing browser compatibility is planned. The update will be applied at 5:30pm and we are anticipating 0-10 minutes of downtime. |
07/25/2008 | Network services have been restored in Pershing Building. |
07/25/2008 | Network services have been restored to Magruder Hall. |
07/25/2008 | Network services to the old Grim Smith Hospital building are currently unavailable due to telephone wiring problems caused by the heavy rain. |
07/25/2008 | Barnett telephone repairs are scheduled to be completed today (Friday). |
07/15/2008 | There was a brief faculty / staff email outage at ~ 11 AM this morning due to a server error. The problem has been resolved and email services restored. |
06/25/2008 | Last night around 11:23pm, the Banner database server suffered a system crash. The nightly backup and system maintenance scripts recovered and brought ADMIN backup though its listener and a couple of the support services (such as posting) were not brought backup. As of about 8:25am, Banner ADMIN services were restored. We will work with IBM support on identifying the source of the system crash.
Banner HARRY failed to clone properly last night due to the crashed state of Banner ADMIN. Banner HARRY will not be available today. Banner HARRY should successfully clone with tonights regular backups and system maintenance and be available tomorrow. For those of you working on special projects, Banner BESS is recovered and should be available for use. |
06/26/2008 | CableOne has fixed the Internet connection at the University Farm. Truman network services are now available at the University Farm. |
06/18/2008 | We experienced a brief Internet outage around 10:35 am. Our monitors showed the Internet as unavailable for ~ 8 minutes. We contacted MOREnet and the problem was on the state network. It has been corrected. |
06/11/2008 | Blackboard services will not be available today from 5p - 5:15pm to address problems with the collaboration / chat tools. |