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| Date | Description |
|---|---|
| 05/10/2009 | The Truman data center electrical maintenance scheduled for Sunday morning has been completed. All Truman IT services are now available. |
| 05/07/2009 | Truman Blackboard services have been restored. |
| 05/02/2009 | During the maintenance window on 5/1/2009 - starting at about 9:00 p.m., student organization websites will be moved from the current server (neon) to a new server (argon). There shouldn't be an interruption in service unless there is a configuration problem on the new server. |
| 04/29/2009 | Due to a failure in the nightly backups, Banner Forms services are being restarted (8:35am) in the mean time users will be unable to run reports. |
| 04/28/2009 | We have resolved the issue that was causing multiple error reports across most all modules. We had modified the alumni institutional role (has to do with TruView integration) in preparation for the Alumni Self-Service go live next week and a coding issue caused an underlying trigger error.
This problem was unrelated to the system problem we had this morning. |
| 04/28/2009 | Due to a failure in the nightly backups, Banner Forms services are being restarted (8:30ama) in the mean time users will be unable to run reports. |
| 04/21/2009 | Banner Forms were unavailable this morning due to a hung process. The issue has been resolved and all services are now available. |
| 04/20/2009 | Network service has been restored for Grim Hall. The network switch damaged by the weekend storm has been replaced. |
| 04/15/2009 | The internet connection has been unavailable for periods of time this evening, due to ongoing issues with MORENet, our internet service provider.
We have received the following notice from MORENet: MOREnet apologizes for this inconvenience. |
| 04/08/2009 | At ~ 12:05 PM there was a problem with the student printing system. The problem was resolved by 12:30 PM. |
| 04/08/2009 | Banner Forms were unavailable this morning due to a hung process. The issue has been resolved and all services are now available. |
| 04/07/2009 | Banner Self-Service and therefore all TruView links to Banner are all back up. |
| 04/07/2009 | The Banner database was taken down for maintenance at approximately 6:30am. The database was brought back up at 6:45am. Services were restored by 7:00am. |
| 03/29/2009 | We received the following notice from MOREnet (our Internet provider): --------------- This Sunday, March 29, 2009, between midnight and 6 a.m., MOREnet will migrate member aggregation circuits in the Kansas City area to new core devices located at the new data center in Kansas City. While technicians are making the necessary changes, MOREnet members that connect to AT&T in the Kansas City area will experience intermittent loss of connectivity. These upgrades will improve network reliability and free network resources for future growth; they are a part of MOREnet's continuing effort to improve quality of service throughout the MOREnet network. The total time for the upgrades is not expected to exceed three hours. Thank you in advance for your patience. |
| 03/26/2009 | Banner Forms services failed to restart following the maintenance reboot at 4am this morning. Services were restored at 8am. |
| 03/22/2009 | MOREnet has corrected the problem with the Missouri State network. Truman Internet access is back up. |
| 03/15/2009 | This Sunday, March 15, 2009, between midnight and 6 a.m., MOREnet will migrate from the current backbone to the new 10 gigabit Next Generation Network backbone. All MOREnet members will experience brief outages during this migration. The migration is not expected to exceed three hours.
The migration to the new backbone will require that we change the way members in Jefferson City are connected to the backbone, so additional maintenance will be required for those sites. As a result, members connected in Jefferson City can expect an outage of up to three hours. These upgrades will improve network reliability and free network resources for future growth; they are a part of MOREnet's continuing effort to improve quality of service throughout the MOREnet network. Thank you for your patience. |
| 03/12/2009 | Several information technology services were briefly unavailable this morning at ~ 9:35 AM due to an electrical power outage in the Truman data center. The problem has now been corrected. |
| 03/22/2009 | Due to updates to Truman's antivirus system, email attachments with a file name containing more than one "." will not be transmitted. If you want to send an email attachment with a file name containing more than one "." you should rename your file to only contain one ".". |
| 03/09/2009 | Full network service has been restored in Barnett Hall. |
| 03/04/2009 | Banner Self-Service, primarily accessed through TruView, services were unavailable this morning following the 4am system reboot. The server failed to restart properly. Services have been restored. |
| 02/27/2009 | Banner Self-Service, and therefore all TruView Banner links, was unavailable this morning following system restart. A problem that we are working on with SunGard Support caused the failure to restart. Service has been restored. We are still working with support on the source of the problem. |
| 02/26/2009 | Student printing was briefly unavailable this morning due to a Microsoft security update. Student print services have been restored. |
| 02/24/2009 | We received the following update from MOREnet (our Internet provider). ---------- Service was restored at approximately 3:30 p.m. We apologize for any inconvenience. Thank you for your patience. |
| 02/24/2009 | Banner forms service was restored following repair work at approximately 11am. |