Click Here to receive Service Notes automatically via email.
| Date | Description |
|---|---|
| 08/01/2009 | Student Bill Payment was unavailable this morning due to a service that failed to start on the outside web server. The service has been started and Student Bill Payment is now available. |
| 08/01/2009 | TruView will be taken down for maintenance at about 6:00 a.m. on 8/1/2009. The system is not expected to be down for very long, but the exact duration is not known. This maintenance is occurring during a regularly schedule maintenance window. |
| 07/24/2009 | Blackboard experience a service outage around 11:30am this morning. Service was restored within 30 minutes or so. |
| 07/24/2009 | All network services are back up in MaGruder Hall. The outage was caused by a hardware failure, the failing equipment has been replaced. |
| 07/15/2009 | TruView was not allowing users to login from approximately 7:30 p.m. to 9:30 p.m. on 7/14/2009. The issue has been resolved. |
| 06/26/2009 | All Hydrogen file server services have been restored. |
| 06/25/2009 | There is a problem with the file server hydrogen. Network drives U:, V: W: and Y: are currently unavailable. |
| 06/18/2009 | The building power is off in sections of Ryle Hall for renovation work. This power outage is currently affecting the building's data and cable TV services. We will provide an update when power is restored and the services are back online. |
| 06/16/2009 | The Pershing network is now fully online. |
| 06/15/2009 | Power issues in the Data Center resulted in the EMS server loosing power and EMS services being unavailalble. Power has been restored to the EMS server and all services are now available. Services were unavailable from approximately 11:00am to 11:25am. |
| 06/14/2009 | All Banner services have been restored. |
| 06/08/2009 | We believe all IT systems are up and working normally after the power outage. Please call the helpdesk at 785-4544, if you are still having difficulties related to this. |
| 06/03/2009 | The Banner database server failed and rebooted at approximately 1:15pm. Services have been restored. |
| 05/29/2009 | Barnett Hall is currently experiencing power issues. Physical Plant has been notified and network services will be restored when the power is back online. |
| 05/22/2009 | Blackboard will be down for a quick system maintenance today at 1:15pm. A system change is required in preparation for the start of summer classes. Blackboard services will be restored by 1:30pm. |
| 05/15/2009 | All segments of the Barnett network are now online. |
| 05/14/2009 | Users are experiencing issues connecting to Google and other sites. This problem is outside of the Truman and MORENet network. We apologize for the inconvenience and will provide an update when more information is available. |
| 05/12/2009 | There was a problem with the server that runs the Listservs after the weekend power outage in McClain. This has been corrected and the Listservs are now working. |
| 05/10/2009 | The Truman data center electrical maintenance scheduled for Sunday morning has been completed. All Truman IT services are now available. |
| 05/07/2009 | Truman Blackboard services have been restored. |
| 05/02/2009 | During the maintenance window on 5/1/2009 - starting at about 9:00 p.m., student organization websites will be moved from the current server (neon) to a new server (argon). There shouldn't be an interruption in service unless there is a configuration problem on the new server. |
| 04/29/2009 | Due to a failure in the nightly backups, Banner Forms services are being restarted (8:35am) in the mean time users will be unable to run reports. |
| 04/28/2009 | We have resolved the issue that was causing multiple error reports across most all modules. We had modified the alumni institutional role (has to do with TruView integration) in preparation for the Alumni Self-Service go live next week and a coding issue caused an underlying trigger error.
This problem was unrelated to the system problem we had this morning. |
| 04/28/2009 | Due to a failure in the nightly backups, Banner Forms services are being restarted (8:30ama) in the mean time users will be unable to run reports. |
| 04/21/2009 | Banner Forms were unavailable this morning due to a hung process. The issue has been resolved and all services are now available. |