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| Date | Description |
|---|---|
| 05/30/2010 | A new boiler is being installed in Physical Plant. Several network fiber lines need rerouted. Friday evening at 6 PM technicians will start moving the fiber lines. Network services will be unavailable to Physical Plant, Kirk Memorial, Kirk Building and possibly a few other campus buildings over the weekend as the fiber lines are relocated. |
| 05/28/2010 | A new boiler is being installed in Physical Plant. Several telephone line circuits need to be rerouted. Friday morning at 7 AM technicians will start moving the phone lines. Telephone service to Physical Plant, Kirk Memorial and Kirk Building may be temporarily unavailable. |
| 05/27/2010 | All repairs are now complete and the University cable television system is back online. |
| 05/24/2010 | The Blackboard patch update is complete and all Blackboard services are now available. |
| 05/18/2010 | Banner was unavailable from 5:30am to approximately 8:20am. The archive log file system ran out of space. The space issue was resolved and all Banner services are now available. |
| 05/13/2010 | Several IT services were unavailable overnight due to electrical power outages. Full service will be restored as soon as possible. |
| 04/26/2010 | Cable TV services have been restored. |
| 04/26/2010 | Some student Y drives are currently experiencing issues. This is a file server problem. Maintenance is scheduled for tonight to correct the problem. Normal services will be restored as soon as possible. |
| 04/24/2010 | The primary file server is now back online. The file server will be offline tonight at midnight for emergency repairs. |
| 04/23/2010 | The student print server was restarted at 9:55AM to correct an issue with the web based printing account balance. |
| 04/19/2010 | The University wireless network was unavailable from 3:27PM to 3:35PM due to an issue with the wireless controller system. Full wireless service has now been restored. |
| 04/15/2010 | Single Sign-on from TruView to Blackboard, Google Apps for Education, and Degreeworks was unavailable from about 4:00 p.m. to 5:40 p.m. on 4/15/2010. TruView was also restarted at about 5:10 p.m. to try to fix the problem. The problem was resolved and all services are available. |
| 04/13/2010 | Self-Service Banner server had to be restarted at approximately 8:15am to resolve additional issues related to yesterday's service outage. Services were restored by 8:30am. |
| 04/12/2010 | Self-Service Banner server had to be restarted at 5:30pm. All Banner links in TruView were experiencing an extremely slow response from around 5pm until the server was restarted. All services are functioning normally now. |
| 04/06/2010 | TruView was responding slowly from approximately 5:00-5:30 p.m. on 4/6/2010. A restart of the system fixed the problem at about 5:35 p.m. Some configuration changes have been made in an attempt to fix this problem. |
| 03/30/2010 | Student printing services were briefly unavailable at ~ 3 PM due to a problem with the student print server. Normal print services have been restored. |
| 03/24/2010 | We experienced a Banner Forms outage from about 2:45pm to 3:10pm. All form services have been restored. |
| 03/24/2010 | The University experienced an internet outage from 7:00 AM to 7:35 AM due to a problem with MORENet, our internet service provider. We are working with MORENet to determine the cause of the outage and we apologize for the inconvenience. |
| 03/19/2010 | Normal Internet service has been restored. |
| 03/18/2010 | TruView was restarted at approximately 1:40 p.m. on 3/18/2010. A hung process caused the whole system to respond slowly. The restart appears to have resolved the issue. |
| 03/17/2010 | Internet services have been restored. |
| 03/16/2010 | The University experienced an internet outage from 11:02 PM to 11:14 PM due to a problem with MORENet, our internet service provider. We are working with MORENet to determine the cause of the outage and we apologize for the inconvenience. |
| 03/15/2010 | We are currently experiencing problems with Acrobat PDF files in the computer labs. We are working on the problem and will correct it as soon as possible. |
| 03/09/2010 | The server migration and update to the Panopto CourseCast System was completed today (Tuesday, March 9, 2010). Content previously recorded is again available in Blackboard courses. New content can be added and made available using the same procedures instructors have used in the past.
This update/migration was planned prior to the unrelated problems on the original server experienced last week. The migration project was accelerated to resolve that issue. Any questions or issues regarding the migration can be directed to the IT Services Help Desk at 785-4544. |
| 03/09/2010 | Some Panopto services and content are currently not available in Blackboard. We have opened a case with Panopto support to investigate. |