Skip to content
Truman State University
  • Admission
  • Academics
  • Alumni
  • About
  • Student Life
  • News & Events
  • Truview Login
  • Athletics
  • Directory
  • ITS Home
  • Get Help
    • Get Help
    • Technical Phone Support
    • Student Computing (How To)
    • How do I?
    • IT Service Center Laptop Checkout
    • Documentation
    • Training & Tutorial
    • Security Awareness
    • Phone Services
  • Forms
  • Purchasing Technology
  • Software & Labs
    • Software and Labs
    • Computer Lab Map
  • Learning Technologies
  • Policies & Procedures
  • Enterprise Systems
    • Enterprise Systems
    • Student Directory Data Request
  • About ITS
    • About ITS
    • IT Governance
    • ITS Annual Reports
    • Planning
  • Home
  • Service Notes

Service Notes

Click Here to receive Service Notes automatically via email.

Page 51 of 95 First
Prev Next
Last 25 item(s)
Date Description
08/10/2010 A section of the Violette Hall network was unavailable from 9:08AM to 9:11AM and 10:45AM to 10:48AM due to failed networking equipment. The equipment has been replaced and full network service has now been restored.
08/10/2010 Banner was unavailable from approximately 5:30am to 8:00am. The archive log file system ran out of space. The space issue was resolved and all Banner services are now available.
08/09/2010 The main administrative web server will be restarted at 12:00 noon on 8/9/2010 in an attempt to resolve some performance issues.
08/10/2010 UPDATE: Networking service has been restored to the south portion of BNB. Networking services to the north side of the building are still offline due to the power outage.
07/29/2010 Thursday evening at 8:00PM, during the weekly ITS maintenance window, ITS will be performing maintenance on the University e-mail system. During this time users will continue to have full access to their e-mail systems, but incoming message delivery may be delayed by five to fifteen minutes. This maintenance should be complete by 9:00PM.
07/28/2010 UPDATE: The internet connection has been restored. The issue was caused by a fiber cut on the MORENet network. We have been temporarily re-routed around the damaged section of the network.
07/28/2010 Some telephones in West Campus Suites are out of service due to utility damage. Full telephone service to WCS will be restored as soon as possible.
07/23/2010 Tonight, during the ITS weekly maintenance window, several key IT resources will be offline for maintenance.

TruView will be unavailable from 10:00PM to 12:00AM. Some resources can still be accessed directly. Student email will continue to be accessible from http://gmail.truman.edu and Blackboard will be accessible from https://bb-learn.truman.edu.

Network drives will be unavailable from 10:00PM to 12:00AM. These drives include the W:, Y:, V:, and U: drive. Please close and save any files before this maintenance period starts.

The University Lecture Capture System, Panopto, will be offline from 10:00PM to 12:00AM for maintenance. During this time existing content playback will be offline and new content can not be added to the system.

Finally, Google has informed us of their plans to perform maintenance on Google Sync for Student Email for approximately 4 hours, starting at 8:00PM and ending around 12:00AM. During this maintenance period, email messages for students, calendar events, or contacts won’t be synchronized to and from the applications on your mobile device.

07/22/2010 A select number of IT resources were affected by a campus wide power outage. The outage occurred at 11:02AM. Full power was restored at 11:06AM.

Networking services in select areas of Magruder Hall were unavailable until 11:49AM due to a software configuration issue.

Networking services in the Power Plant were unavailable until 1:34AM due to damaged networking hardware.

Cable TV services were unavailable until 1:30 due to power issues in the SUB. Also currently channels 3 (KTVO, 4 (KHQA), 7 (WGEM), 18 and 25 (KYOU) are offline due to damaged equipment.

07/20/2010 The servers for student organization websites and blogs.truman.edu will be down for a few hours starting at 12:00 a.m. on 7/20/2010. We are performing some emergency maintenance following a hardware problem that occurred on 7/19/2010. The servers should be back online by 8:00 a.m. at the latest.
07/19/2010 A select number of IT resources, including student email (new logons) and some websites were temporarily unavailable from 12:30 to 1:15. All services have now been restored.
07/20/2010 Missouri Network Alliance technicians will be performing maintenance on equipment in the Kansas City area on Tuesday, July 20, between 1:00 a.m. and 6 a.m. Truman users will experience an internet access outage during this time period.

We apologize for any inconvenience. Thank you for your patience.

07/18/2010 We are currently experiencing problems with the Truman Microsoft E-Academy online store. Technicians are working on the problem and services will be restored as soon as possible.
07/09/2010 All IT services are online and the Data Center maintenance has been completed.
07/05/2010 Banner was unavailable from approximately noon to 12:45pm. The archive log file system ran out of space. The space issue was resolved and all Banner services are now available.
07/02/2010 The Pickler Memorial Library network was unavailable due to electrical maintenance that disrupted power to network switch equipment. Full network service has now been restored.
06/29/2010 Missouri Network Alliance technicians will be performing maintenance on equipment in the Kansas City area on Tuesday, June 29, between 12:01 a.m. and 6 a.m. Truman users will experience an outage during this time period.

We apologize for any inconvenience. Thank you for your patience.

06/23/2010 Banner Self-Service services are now available.
06/23/2010 On Wednesday, June 23rd, ITS will be performing maintenance on various systems.

REMINDER -- From 8:00PM to 10:00PM Faculty/Staff email and University hosted streaming media services will be unavailable. During this time incoming email will be queued and delivered when the system is back online.

UPDATE -- A Barnett Hall network segment is still offline due to flooding in the Barnett basement. Technicians are working to replace damaged equipment.

COMPLETED -- From 9:30AM to 11:00AM the University cable television system will be unavailable for electrical upgrades.

COMPLETED -- At 7:00AM the Grim Smith network will be briefly unavailable as technicians reroute network connections.

We apologize for the inconvenience and thank you for your patience.

06/22/2010 Some Barnett telephones are currently unavailable due to flooding. We will provide more details when they are available. We apologize for the inconvenience and thank you for your patience.
06/22/2010 A segment of the Barnett network was destroyed by flooding. Repairs have been completed and the Barnett network is back up. Thank you.
06/22/2010 Telephone services to the Grim Smith building will be unavailable Tuesday morning due to maintenance. Services will be restored as soon as possible.
06/15/2010 Missouri Network Alliance technicians will be performing maintenance on equipment in the Kansas City area on Tuesday, June 15, between 1:00 a.m. and 6 a.m. Truman users will unable to access the Internet during this time.
06/10/2010 Banner was unavailable from sometime before midnight to approximately 8:10am. The archive log file system ran out of space. The space issue was resolved and all Banner services are now available.
06/09/2010 Banner Self-Services, including all Banner links in TruView, were unavailable from 3:30am to approximately 8:30am. Services failed to restart properly following a maintenance restart. All services are now available.

Post Service Note

Truman Logo
#1 for 26 consecutive years  Ranked 9th out of top 50 most affordable Top 6 Masters University
Truman State University
100 E. Normal Avenue
Kirksville, MO 63501 USA
(660) 785-4000
©2025 Truman State University
   Contact Us
Give To Truman
  • Get to Know Truman
    • Admission
    • Academics
    • Alumni
    • Student Life
    • About Truman
  • Explore
    • News & Events
    • Athletics
    • Directory
    • Parents & Families
    • Employment
    • TruView
    • Maps & Directions
  • Policy and Safety
    • Policies
    • Racial Equity & Institutional Change
    • Title IX/Statement on Non-Discrimination
    • Disclosures
    • Privacy Policy
    • Accessibility
    • Emergency Information
  • University Tiktok Account

Truman State University is an equal opportunity and affirmative action employer.

Back to Top