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Service Notes

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Date Description
06/22/2010 Telephone services to the Grim Smith building will be unavailable Tuesday morning due to maintenance. Services will be restored as soon as possible.
06/15/2010 Missouri Network Alliance technicians will be performing maintenance on equipment in the Kansas City area on Tuesday, June 15, between 1:00 a.m. and 6 a.m. Truman users will unable to access the Internet during this time.
06/10/2010 Banner was unavailable from sometime before midnight to approximately 8:10am. The archive log file system ran out of space. The space issue was resolved and all Banner services are now available.
06/09/2010 Banner Self-Services, including all Banner links in TruView, were unavailable from 3:30am to approximately 8:30am. Services failed to restart properly following a maintenance restart. All services are now available.
05/30/2010 A new boiler is being installed in Physical Plant. Several network fiber lines need rerouted. Friday evening at 6 PM technicians will start moving the fiber lines. Network services will be unavailable to Physical Plant, Kirk Memorial, Kirk Building and possibly a few other campus buildings over the weekend as the fiber lines are relocated.
05/28/2010 A new boiler is being installed in Physical Plant. Several telephone line circuits need to be rerouted. Friday morning at 7 AM technicians will start moving the phone lines. Telephone service to Physical Plant, Kirk Memorial and Kirk Building may be temporarily unavailable.
05/27/2010 All repairs are now complete and the University cable television system is back online.
05/24/2010 The Blackboard patch update is complete and all Blackboard services are now available.
05/18/2010 Banner was unavailable from 5:30am to approximately 8:20am. The archive log file system ran out of space. The space issue was resolved and all Banner services are now available.
05/13/2010 Several IT services were unavailable overnight due to electrical power outages. Full service will be restored as soon as possible.
04/26/2010 Cable TV services have been restored.
04/26/2010 Some student Y drives are currently experiencing issues. This is a file server problem. Maintenance is scheduled for tonight to correct the problem. Normal services will be restored as soon as possible.
04/24/2010 The primary file server is now back online. The file server will be offline tonight at midnight for emergency repairs.
04/23/2010 The student print server was restarted at 9:55AM to correct an issue with the web based printing account balance.
04/19/2010 The University wireless network was unavailable from 3:27PM to 3:35PM due to an issue with the wireless controller system. Full wireless service has now been restored.
04/15/2010 Single Sign-on from TruView to Blackboard, Google Apps for Education, and Degreeworks was unavailable from about 4:00 p.m. to 5:40 p.m. on 4/15/2010. TruView was also restarted at about 5:10 p.m. to try to fix the problem. The problem was resolved and all services are available.
04/13/2010 Self-Service Banner server had to be restarted at approximately 8:15am to resolve additional issues related to yesterday's service outage. Services were restored by 8:30am.
04/12/2010 Self-Service Banner server had to be restarted at 5:30pm. All Banner links in TruView were experiencing an extremely slow response from around 5pm until the server was restarted. All services are functioning normally now.
04/06/2010 TruView was responding slowly from approximately 5:00-5:30 p.m. on 4/6/2010. A restart of the system fixed the problem at about 5:35 p.m. Some configuration changes have been made in an attempt to fix this problem.
03/30/2010 Student printing services were briefly unavailable at ~ 3 PM due to a problem with the student print server. Normal print services have been restored.
03/24/2010 We experienced a Banner Forms outage from about 2:45pm to 3:10pm. All form services have been restored.
03/24/2010 The University experienced an internet outage from 7:00 AM to 7:35 AM due to a problem with MORENet, our internet service provider. We are working with MORENet to determine the cause of the outage and we apologize for the inconvenience.
03/19/2010 Normal Internet service has been restored.
03/18/2010 TruView was restarted at approximately 1:40 p.m. on 3/18/2010. A hung process caused the whole system to respond slowly. The restart appears to have resolved the issue.
03/17/2010 Internet services have been restored.

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