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| Date | Description |
|---|---|
| 03/19/2010 | Normal Internet service has been restored. |
| 03/18/2010 | TruView was restarted at approximately 1:40 p.m. on 3/18/2010. A hung process caused the whole system to respond slowly. The restart appears to have resolved the issue. |
| 03/17/2010 | Internet services have been restored. |
| 03/16/2010 | The University experienced an internet outage from 11:02 PM to 11:14 PM due to a problem with MORENet, our internet service provider. We are working with MORENet to determine the cause of the outage and we apologize for the inconvenience. |
| 03/15/2010 | We are currently experiencing problems with Acrobat PDF files in the computer labs. We are working on the problem and will correct it as soon as possible. |
| 03/09/2010 | The server migration and update to the Panopto CourseCast System was completed today (Tuesday, March 9, 2010). Content previously recorded is again available in Blackboard courses. New content can be added and made available using the same procedures instructors have used in the past.
This update/migration was planned prior to the unrelated problems on the original server experienced last week. The migration project was accelerated to resolve that issue. Any questions or issues regarding the migration can be directed to the IT Services Help Desk at 785-4544. |
| 03/09/2010 | Some Panopto services and content are currently not available in Blackboard. We have opened a case with Panopto support to investigate. |
| 02/25/2010 | TruView was briefly unavailable from about 10:30 to 10:40 a.m. on 2/25/2010 due to a full disk. |
| 02/25/2010 | Some information defined in McAfee antivirus system has been corrupted. The McAfeee antivirus protection is still working but if you have a special program (like for bulk mailings) it might not work correctly until we get the definitions rebuilt. If you have any problems please contact the HelpDesk. Thank you. |
| 02/19/2010 | We received notification from MOREnet that connectivity to NEMR.NET has been restored. |
| 02/17/2010 | MOREnet technicians will be performing maintenance on equipment in the Kansas City area on Wednesday, Feb. 17th, 2010, between 12:01 and 3 a.m. Truman users will unable to access the Internet during this time. |
| 02/19/2010 | Due to an error in Panopto's configuration of our license, recorded content was unavailable this morning (Monday, 15 Feb 2010). That error has been corrected and content is again available for viewing. Recording and uploading content was not affected and should be working normally. |
| 02/11/2010 | TruView became slow and unusable at about 3:15 p.m. on 2/11/2010. A restart of the service seems to have fixed the problem. We will investigate the cause. All services were restored by 3:30 p.m. |
| 02/11/2010 | Banner Self-Service links are available now. We ran into problems and the server migration is being delayed. |
| 01/27/2010 | Banner forms restarted following an unplanned maintenance update. Services should be restored by 1:45pm. |
| 01/23/2010 | Cable TV service has been restored to campus. |
| 01/19/2010 | Blackboard will be shutdown at 5:30pm today, January 19, to apply a maintenance fix provided to us by Blackboard support. The maintenance should take approximately 30 minutes. |
| 01/18/2010 | TruView was unavailable from approximately 10:00 - 10:30 p.m. on 1/18/2010. The cause of the problem is not yet known, but a restart of the system appears to have fixed the problem. |
| 01/13/2010 | We will be restarting Blackboard services today at 12:20pm to put into production a fix suggested by Blackboard support in an effort to resolve the performance issues we are experiencing. |
| 01/12/2010 | Blackboard services were unavailable following an error with the application. Services were restarted and are now available. We'll work with Blackboard support to determine the source of the error. |
| 01/08/2010 | The Truman VPN service will be briefly unavailable tonight, 01/08/2010, at 9 p.m. during the regularly scheduled maintenance window. The maintenance period is scheduled to last fifteen minutes after which full service will be restored. We apologize for the inconvenience and thank you for your patience. |
| 01/04/2010 | Network services were unavailable to some offices in McClain Hall due to a network equipment failure. The problem has been corrected. |
| 12/30/2009 | Self Service Banner services, including all Banner links through TruView, are now available. |
| 12/29/2009 | Network services and cable TV services have been restored to Barnett Hall. |
| 12/11/2009 | Banner ADMIN (banner.truman.edu) was unavailable from 2:50pm to 3:10pm this afternoon. All services should now be running. |