Click Here to receive Service Notes automatically via email.
Date | Description |
---|---|
09/09/2009 | Banner database shutdown for nightly backup failed due to a hung process. The hung process was cleaned up and the Banner database restarted. Banner and all Banner related services are now available. |
09/02/2009 | There have been several network outages in Ryle Hall recently due to the renovation work cutting electrical power to the network equipment. We have requested all electrical outages be kept as short as possible. |
09/02/2009 | The cable TV system was damaged in Dobson during renovation. Temporary repairs have been made and partial service restored. Full cable TV service will be restored as soon as possible. |
08/26/2009 | The networking services in Ryle Hall were briefly offline due to a construction related power issue. All services are now back online. |
08/21/2009 | Banner database shutdown for nightly backups failed due to a hung process. The hung process was cleaned up and the Banner database restarted. Banner and all Banner related services are now available. |
08/18/2009 | TruView will be restarted at 9:30 a.m. on 8/18/2009 to update the SSL Certificate. The restart should only last a few minutes. |
08/17/2009 | TruView was not allowing users to log in from approximately 7:15 to 7:30 p.m. on 8/17/2009. The problem has been resolved. |
08/15/2009 | All Banner services are now available following the completion of the update of the Banner system to the new academic structure. |
08/16/2009 | Blackboard will be taken down for maintenance at about 6:30pm on Sunday, August 16, 2009. It is expected that maintenance will be completed by 8:00pm. |
08/12/2009 | The Banner Forms services failed to restart properly this morning following the nightly maintenance reboot. Services were restarted and all services were available by 7:50am. |
08/11/2009 | TruView was restarted at 1:35 p.m. due to slowness in the portal and high server load. A change was made that will hopefully fix the problem. |
08/11/2009 | Due to some performance issues, especially in the administration sections, TruView had to be restarted just before 12:00 a.m. and at about 1:00 a.m. on 8/11/2009. This was outside of any scheduled maintenance window and was done to resolve an issue. Both outages were brief and the issue has been resolved. |
08/09/2009 | The McClain Hall electrical power upgrade Sunday morning was completed successfully.
The MOREnet state network maintenance Sunday morning was also completed successfully. All Truman IT systems are back up and working normally. |
08/09/2009 | An electrical power upgrade is scheduled for McClain Hall on Sunday August 9th. During this time there will be no electrical power in McClain Hall.
This outage is scheduled to begin around 4:00 am with all systems restored at 6:00 pm. As noted earlier, this outage will shutdown Truman’s network which will include Blackboard, Banner, TruView, email, and all internet and television access to all campus buildings. If any unexpected problems arise the backup date for the electrical power upgrade is August 16th. |
08/09/2009 | MOREnet, the State agency that provides Internet service to Truman, will be performing maintenance Sunday morning between 12:01 and 6 AM in Kansas City. The campus may be without Internet service during this time. |
08/01/2009 | Student Bill Payment was unavailable this morning due to a service that failed to start on the outside web server. The service has been started and Student Bill Payment is now available. |
08/01/2009 | TruView will be taken down for maintenance at about 6:00 a.m. on 8/1/2009. The system is not expected to be down for very long, but the exact duration is not known. This maintenance is occurring during a regularly schedule maintenance window. |
07/24/2009 | Blackboard experience a service outage around 11:30am this morning. Service was restored within 30 minutes or so. |
07/24/2009 | All network services are back up in MaGruder Hall. The outage was caused by a hardware failure, the failing equipment has been replaced. |
07/15/2009 | TruView was not allowing users to login from approximately 7:30 p.m. to 9:30 p.m. on 7/14/2009. The issue has been resolved. |
06/26/2009 | All Hydrogen file server services have been restored. |
06/25/2009 | There is a problem with the file server hydrogen. Network drives U:, V: W: and Y: are currently unavailable. |
06/18/2009 | The building power is off in sections of Ryle Hall for renovation work. This power outage is currently affecting the building's data and cable TV services. We will provide an update when power is restored and the services are back online. |
06/16/2009 | The Pershing network is now fully online. |
06/15/2009 | Power issues in the Data Center resulted in the EMS server loosing power and EMS services being unavailalble. Power has been restored to the EMS server and all services are now available. Services were unavailable from approximately 11:00am to 11:25am. |