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| Date | Description |
|---|---|
| 06/28/2011 | Several IT Services including TruView, SQL Server, Virtual Desktops and Faculty/Staff email were briefly unavailable due to power issues in the University datacenter. Services have now been restored. |
| 06/28/2011 | The University internet connection through MORENet was restored at 2:15PM. The MORENet circuit relies on a local office which is without power and running on an emergency power generator. The generator failed but has now been repaired. Thank you for your patience. |
| 06/26/2011 | Blackboard had a performance issue which required a system and database restart to resolve. The initial performance error occurred just before 9:00pm. Services were restarted at 10:30pm and all services were restored by 10:45pm. |
| 06/23/2011 | This Thursday (June 23rd), during the regularly scheduled ITS maintenance window, maintenance will be performed on the University internet connection. Maintenance will begin at 8:00PM and will be completed by 8:15PM. During this time the internet connection will not be available. Thank you for your patience. |
| 06/21/2011 | On Tuesday June 21st telephone services are scheduled to be unavailable in the Pershing and Health Sciences buildings from 7 AM until 5 PM. The telephone system for the building will be undergoing required maintenance in order to support the new offices and building renovations. During this time personnel in the affected buildings will not be able to make or receive telephone calls. Building alarms and elevator emergency phones will also be unavailable (we have coordinated with Campus Planning, DPS and Physical Plant). Network services will not be affected, the computer network will be up. We apologize for the inconvenience and thank you for your patience. |
| 06/15/2011 | We have received the following notice from our internet service provider, MORENet: Missouri Network Alliance technicians will be performing emergency maintenance on equipment in the Kansas City area Wednesday, June 15th , between 12:01 a.m. and 6a.m. Outage is expected to last up to 3 hours. During this time the University internet connection may be unavailable. We apologize for any inconvenience. Thank you for your patience. |
| 06/16/2011 | We have received the following notice from our internet service provider, MORENet: Missouri Network Alliance technicians will be performing maintenance on equipment in the Kansas City area Thursday, June 16th , between 12:01 a.m. and 3a.m. A 15 minutes outage is expected during this maintenance window. During this time the University internet connection may be unavailable. We apologize for any inconvenience. Thank you for your patience. |
| 06/10/2011 | Tonight at 8:00PM, during the regular ITS maintenance window, system maintenance work will be performed on the University domain controllers. No outage is expected at this time. |
| 06/09/2011 | Normal Blackberry services have been restored. |
| 05/31/2011 | The Banner database server maintenance has completed and all Banner services are now available. |
| 05/27/2011 | Faculty/staff printing services were unavailable briefly for a server restart needed to get Banner printing services restarted. Banner printing services failed trying to communication with the main faculty/staff printing services server. All Faculty/staff printing services including Banner printing have been restored. |
| 05/27/2011 | Banner Self-Service services through the TruView Banner links were unavailable this morning following maintenance on the server last evening. The two servers were experiencing communication issues with each other. Both TruView and the Banner Self-Service server were restarted and all services are now available. |
| 05/27/2011 | UPDATE - System Maintenance has been completed. Banner/TruView integration may have an active issue that will be resolved in the morning. All other services are online and functioning. |
| 05/25/2011 | Late Friday afternoon we completed an update to the Banner forms server that seems to have resolved our "Please Acknowledge" pop up message issues with the Banner Forms services. Thank you to everyone for your patience as we worked through a number of possible resolutions with our vendor support at SunGard. |
| 05/31/2011 | The Truman telephone voice mail system will be unavailable on Tuesday May 31st from 8 AM - 5 PM. The telephone voice mail system is being relocated to a different building. Voice mail services will be restored as soon as possible. Thank you. |
| 05/24/2011 | Blackboard was experiencing serious performance degradation due to resource issues with the database. These issues have been resolved and services restarted. Blackboard is available again and functioning normally. |
| 05/20/2011 | UPDATE - System Maintenance has been completed. Banner/TruView integration may have an active issue that will be resolved in the morning. All other services are online and functioning. |
| 05/19/2011 | Logins to TruView were very slow or failed between about 9:00 a.m. and 10:00 a.m. on 5/19/2011. The problem is no longer occurring and we are looking into the cause. |
| 05/17/2011 | We are experiencing issues with Banner Forms in the form of a "Please Acknowledge" pop up message occuring often with a frequency to disrupt use of Banner Forms. We have opened a service request with the vendor and will resolve the issue as quickly as possible. |
| 05/15/2011 | The Truman email server did not restart properly after automated updates at 6:47 this morning. It was manually restarted about an hour ago and queued messages are being delivered now. They should be completely delivered within the next hour or so. |
| 05/12/2011 | The damaged equipment in West Campus Suites has been replaced and the network is now fully online. |
| 05/12/2011 | Blackboard services were unavailable following continued issues related to a network domain controller change. Services were restored at approximately 8:25am. We will continue to investigate this issue. |
| 05/11/2011 | The University internet service provider, MORENet, had an outage that lasted from 4:40 to 4:50. Internet service has now been restored and MORENet technicians are looking into the cause of the issue. |
| 05/11/2011 | Blackboard services were unavailable for a short while this afternoon due to a network controller issue. Services were restored at approximately 2:55pm. |
| 05/09/2011 | Truman lost Internet access early Monday morning due to a fiber cut on the MOREnet state network. The fiber was cut between Kirksville and Maryville. MOREnet temporarily restored our Internet by routing us through Columbia. There will be a brief Internet outage later (perhaps in several days) when the fiber cut is repaired and MOREnet moves us back to our normal Kansas City network hub. |