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| Date | Description |
|---|---|
| 02/29/2012 | Power has been restored as of 2:01PM and networking services in Barnett Hall, West Campus Suites, Campbell Apartments, Baldwin Delaney, University Press and University Farm are back online. |
| 02/27/2012 | Due to a residual issue related to the Banner upgrade this weekend, a quick Banner forms restart is required.
Banner Forms users need to log out of Banner forms by 12:45. Banner Forms will be restarted at that time. Any users that don’t get logged out will need to log back in following the restart – their active session will be dropped during the restart. The restart should take approximately 10-15 minutes. Note: The Banner database will not be down for this – just Banner forms. TruView and Banner related services through TruView will not be affected by this restart. |
| 02/24/2012 | The SQL database server will be taken down for maintenance at approximately 5:00 a.m. on Friday, February 24 during the regularly scheduled ITS Maintenance Window. Services affected include most Truman websites, TruView, Panopto, and others. The maintenance is expected to take 30 minutes to an hour. |
| 02/23/2012 | Maintenance work will be performed on the Baldwin Hall networking equipment this Thursday evening from 8:00PM-12:00AM during the regularly scheduled ITS maintenance window. During this time networking services will be offline to the north side of the building. |
| 02/22/2012 | The damaged component was replaced and full network service to Centennial Hall was restored at 4:45PM. |
| 02/21/2012 | Maintenance work will be performed on the Baldwin Hall networking equipment this Tuesday morning at 7:30AM. At this time a section of the Baldwin Hall wired network may be unavailable for 5 to 10 minutes. |
| 02/20/2012 | Networking services in sections of Barnett Hall were offline from 8:32AM to 8:39AM due to power failure. Power was restored and all services are back online. |
| 02/19/2012 | We have received a maintenance notice from MORENet, the University's Internet Service Provider.
They will be performing maintenance on many of their systems on Sunday, February 19th, from 12:00AM to 5:00AM. During this time period there will not be any email from off campus addresses delivered to Truman addresses. MORENet Notice: What this means to you - If you have one of the following hosted services through MOREnet, you will experience a temporary outage early Sunday morning, Feb. 19, until about 5 a.m. In the event of unforeseen problems, it may take longer. No Internet connections will be affected by this outage. Once technicians have everything back online, the changes will allow us to continue to grow our hosted services and meet our members' needs. The following hosted services will be affected: Managed Web Hosting |
| 02/14/2012 | The problem with the Truman faculty / staff email system has been resolved. |
| 02/10/2012 | Microsoft PowerPoint has a screen flicker on some lab computers. We are investigating the problem and will correct it as soon as possible. |
| 02/10/2012 | Maintenance work will be performed on the Baldwin Hall networking equipment this Friday morning in between 7:30AM and 8:00AM. During this time a section of the Baldwin Hall wireless network may be unavailable for 5 to 15 minutes. Wired network connectivity will not be affected by this maintenance. |
| 02/08/2012 | Blackboard was experiencing logon issues from 8:30PM to 8:55PM. The Blackboard services were restarted and the the system should now be fully functional. |
| 02/08/2012 | Power has been restored to Barnett Hall and networking services are back online. |
| 02/01/2012 | The primary webserver was restarted at about 11:15 a.m. on 2/1/2012 due to server performance issues. All services have been restored. |
| 01/30/2012 | Several websites were unavailable from approximately 3:25 - 3:40 p.m. on 1/29/2012. All services have been restored. |
| 01/30/2012 | At 12:45pm, the Banner Forms server will be unavailable. All Banner Forms users need to be logged out of Banner Forms by 12:45pm. The outage is expected to be approximate 15-20 minutes.
Users of Banner test environments need to log out of the test environment forms also. Notes: Banner itself will not be down and therefore integrated services will not be distrupted. This includes TruView (Banner Self-Service), TouchNet services, etc. |
| 01/24/2012 | Several IT systems are currently unavailable due to an equipment failure. We are working on restoring full services as soon as possible. |
| 01/25/2012 | ITS will be performing maintenance on networking equipment in the General Services building on Wednesday morning starting at 7:30AM. No outage is expected during this time - if a network cabling change is needed then a network segment may be momentarily unavailable. |
| 01/26/2012 | We have received the another notice from MORENet, the University's Internet Service Provider:
MNA technicians will be performing emergency maintenance on Friday, January 27th between 12:01 and 6am. An internet outage will occur during this maintenance window. We apologize for any inconvenience. Thank you for your patience |
| 01/23/2012 | At 11:20am today, January 23, we will be restarting Blackboard services in an attempted to resolve the Blackboard issues we are currently experiencing with the Discussion Forum and some other functionality. We continue to work with Blackboard support and appreciate your patience as we work to resolve this. The restart will take approximately 20 minutes. |
| 01/23/2012 | Blackboard Discussion Forums are currently experiencing a problem in which new threads cannot be created. However existing content can still be accessed. A support ticket with Blackboard support has been opened and we will resolve this issue as quickly as possible. |
| 01/20/2012 | We are experiencing performance issues with the virtual desktops. We are investigating the problem and will correct it as soon as possible.
Thank you. |
| 01/19/2012 | The Magruder Hall network was unavailable from 8:45PM to 9:45PM due to a failed component. The failed system was restarted and full networking service has been restored. |
| 01/24/2012 | ITS will be performing maintenance on networking equipment in Violette Hall this Tuesday morning at 7:00AM. No outage is expected during this time - if a network cabling change is needed then a network segment may be momentarily unavailable. All maintenance work will be complete before 7:30AM. |
| 01/13/2012 | There is currently an issue with printing to the following Student printers: PL203 LaserJet – Duplex Print, Pickler Lobby LaserJet – Duplex Print and VH2000 LaserJet – Duplex Print.
When printing to these printers, the print job will not duplex for the entire document. Most of the time, the first page will print out single-sided only, with each remaining page printing duplex. This issue only affects the Duplex printers, not the non-duplex printers. Also, all other Student Duplex printers, including Res Hall printers, are functioning correctly. ITS is aware of this issue, and is currently working on a solution. We apologize for any inconvenience, and thank you for your patience. |