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| Date | Description |
|---|---|
| 11/07/2012 | There were issues logging into TruView at about 7:15 a.m. on 11/7/2012 due to higher load. After 2 restarts of the system, things seem to be working normally again at about 7:40 a.m. |
| 11/02/2012 | At 4:20pm today (1 Nov 2012) one of the servers that supports the Panopto course capture system was inadvertently powered down while preparing for power maintenance work in the library. The server was immediately rebooted and service was restored. Service interruption should have been less than five minutes and we apologize for any inconvenience this may have caused. |
| 10/30/2012 | TruView was restarted at about 3:05 p.m. due to slow response times. All services were back up by about 3:10 p.m. |
| 10/23/2012 | The Banner ADMIN database issues have been resolved. All Banner ADMIN services are now available. |
| 10/22/2012 | TruView was restarted at about 9:40 a.m on 10/22/2012 due to slowness of the system. All services were restored by about 9:45. |
| 10/16/2012 | At approximately 11:30 am today, there was a brief outage with the Faculty/Staff email server. ITS responded to the issue, and service was restored at 11:34 am. We apologize for any inconvenience, and thank you for your patience. |
| 10/16/2012 | Blackboard services are now available. We have completed the maintenance work to add additional memory to the Blackboard database server. |
| 10/14/2012 | The electrical work has been completed and Banner and DegreeWorks services are now available. |
| 10/12/2012 | Banner and DegreeWorks will be unavailable Sunday, October 14th, from approximately 7:30am to 8:30am to complete some electrical upgrades. |
| 10/11/2012 | The Magruder Hall networking equipment is currently without power due to maintenance on the building's electrical system. The networking equipment is still providing service via a UPS battery.
Networking services could be unavailable if the battery is exhausted before electrical service is restored. |
| 10/11/2012 | TruView was unavailable from approximately 3:00 a.m. until about 8:10 a.m. on 10/11/2012 due to updates and an automatic restart of the database server. |
| 10/05/2012 | Friday, October 5th, ITS will be upgrading the wireless network in Campbell apartments. Throughout the day there may be five to ten minute outages in select sections of the apartments as systems are upgraded. |
| 10/03/2012 | TruView was shut down at approximately 2:00 on 10/3/2012 to fix an issue with slow performance. There were some complications bringing the system back online, but it is now up at 2:40 p.m. |
| 10/03/2012 | As of 2:30 PM today the Internet connection for the entire campus was back online. We apologize for any inconvenience and thank you for your patience. |
| 10/03/2012 | At approximately 2:20 PM today, the Internet connection serving the entire campus went down. ITS is aware of the issue and working to resolve the issue as quickly as possible. We apologize for any inconvenience and thank you for your patience. |
| 09/27/2012 | UPDATE - This maintenance work is now scheduled for 10:00PM tonight.
Tonight, September 27th at 10:00PM, ITS will be performing network maintenance. At this time there will be a short network outage of up to five minutes at the following locations: Violette South We apologize for the inconvenience and thank you for your patience. |
| 09/22/2012 | Truview was unavailable from approximately 5 am to 11:40 am on 9/22/2012. The cause of the outage is not yet known. All services have been restored. |
| 09/19/2012 | Several computer labs experienced slow logons this morning. We have identified the cause of the problem and are addressing it. Normal services should be restored shortly. Thank you. |
| 09/20/2012 | This Thursday, September 20th at 6:00PM, ITS will be performing maintenance in Barnett Hall.
Barnett Hall will have an extended outage for the middle and east part of the building starting at 6:00PM. During this time wired and wireless network, internet connectivity and phone service will be unavailable. Full service will be restored by midnight. We apologize for the inconvenience and thank you for your patience. |
| 09/17/2012 | Several computer labs experienced logon issues at ~ 9 AM this morning. We have identified the cause of the problem and are addressing it. Thank you. |
| 09/17/2012 | TruView was restarted at around 9:40 a.m. on 9/17/2012 due to performance issues. The system was back up shortly after 10:00 a.m. We have changed a few settings to try to address this issue. |
| 09/11/2012 | Logons in the computer labs were slower than normal at ~ 4 PM this afternoon. We have identified the cause of the problem and corrected it. Thank you. |
| 09/13/2012 | This Thursday, September 13th at 8:00PM, ITS will be performing network maintenance in Barnett Hall and Centennial Hall.
Centennial Hall will have a five minute network/internet outage at 8:00PM. Full service will be restored by 8:10PM. Barnett Hall will have an extended outage for the northwest wing of the building starting at 8:00PM. During this time wired and wireless network, internet connectivity and phone service will be unavailable. Full service will be restored by midnight. We apologize for the inconvenience and thank you for your patience. |
| 09/06/2012 | At approximately 10:30 PM last night we received reports of slow performance in the computer labs. The problem appears to have been brief, computers are working this morning and logs don't show any sign of a problem. We will continue to investigate the issue. Thank you. |
| 09/07/2012 | TruView was restarted at about 8:50 a.m. due to performance issues. A setting has been changed that will hopefully prevent these issues from continuing to occur. All services were back online by about 9:00. |