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| Date | Description |
|---|---|
| 01/14/2014 | At 5:17 PM today, the main Truman fileserver, which hosts the Faculty/Staff and Student W and Y drives, shutdown unexpectedly. ITS is aware of the shutdown, and is looking into the cause. Service was fully restored at 5:21 PM. We apologize for any inconvenience, and thank you for your patience. |
| 01/14/2014 | Cable TV service will be temporarily unavailable for certain buildings in the central and north part of campus due to a damaged cable. Full service should be restored in 30 to 90 minutes. |
| 01/11/2014 | Faculty/Staff email was unavailable for a period of time this evening. Full service is now restored. |
| 01/09/2014 | OTRS will be down shortly to update it to patch 3.2.13. |
| 01/08/2014 | ITS Services will be updating the Chumbys'software on 1/8/2014 @ 3:00 PM. The updates may take up to 2 hours and some Chumbys may be unavailable for a short duration of that time. Classrooms affected include all classrooms containing a Chumby. |
| 01/02/2014 | ITS Services will update the WordPress Networks during our scheduled maintenance window at around 9:00 p.m. on 1/2/2014. The maintenance should take around 30 minutes and some sites may be unavailable briefly during that time. Sites affected include Faculty and Staff personal sites on sites.truman.edu, department blogs on blogs.truman.edu, many student organization sites, the Truman Media Network at tmn.truman.edu, and the "Inside Truman" intranet at wp-internal.truman.edu. |
| 12/30/2013 | Update: The Blackboard upgrade is complete. We may need to schedule a couple of small follow up tasks that may briefly impact services later this week. If needed, we'll send out notices for these. Blackboard will be unavailable this morning. Blackboard is being upgraded. Please plan on services not being available until approximately 11:00am today. |
| 12/20/2013 | On Friday, December 20th, starting at 4am, TouchNet, the University’s third party credit card processor, will be completing a major upgrade of Truman’s TouchNet systems. The upgrade is expected to be completed by 9:30am. The service outage includes all University hosted online payment services (UPay sites), some services/tasks that are part of daily Business Office cashiers operations, and Student Bill+Payment (http://mybill.truman.edu) which impacts all students and any authorized users (parents, guardians, etc). This is a major upgrade that brings with it some user interface changes and functional enhancements along with additional security features to ensure our E-Commerce environment is in compliance with evolving regulations. |
| 12/20/2013 | This Thursday evening, December 19th, starting at 8:00PM technicians will be performing maintenance on the wireless network (campus wide), and the wired network for the west side of McClain Hall and the north side of Magruder Hall. The wireless network will be unavailable campus wide from 8:00PM until 9:30PM. The McClain Hall west network will be unavailable for five to fifteen minutes during this evening. The Magruder Hall north network will be unavailable from 8:00PM to 11:00PM. We apologize for the inconvenience and thank you for your patience. |
| 12/10/2013 | The Exchange Faculty/Staff email system was unavailable for 10 to 15 minutes after 11AM this morning. Full service is now available. |
| 12/09/2013 | The University's secondary internet connection through Bluebird Networks will be unavailable on December 9th for fifteen minutes between 12:00AM and 5:00AM. University internet access should be available during this time as all connections will fail over to the primary circuit. |
| 12/04/2013 | The wireless network was partially unavailable from 11:42PM to 11:52PM due to equipment failure. |
| 12/04/2013 | Network connectivity in Pickler 2nd floor west was unavailable from 11:17AM to 11:27AM due to equipment failure. |
| 11/25/2013 | A majority of locations across campus are experiencing low input power voltages. In some locations the network equipment is running off battery or supplementing the voltage from battery. An outage may occur at any location if a battery is exhausted and low input voltages continue or if the input levels continue to drop. These power issues are related to scheduled campus power maintenance work being performed by AmerenUE. |
| 11/25/2013 | Blackboard maintenance has been completed and Blackboard is now available for use. ----- Blackboard will be taken down to perform maintenance on the application server at 9am. The work is expected to take no more than an hour. Services will be restored as quickly as possible. We apologize for any inconvenience. |
| 11/14/2013 | Tonight at 8:00PM, during the regularly scheduled ITS Maintenance window, ITS will be performing maintenance on the phone system and network in Magruder Hall. A majority of phone lines in the building will be unavailable from 8:00PM to 11:00PM. There will be also be short network outage of up to five minutes during this window. We apologize for the inconvenience and thank you for your patience. |
| 11/07/2013 | ITS Services will update the WordPress Networks during our scheduled maintenance window at around 9:00 p.m. on 11/07/2013. The maintenance should take around 30 minutes and some sites may be unavailable briefly during that time. Sites affected include Faculty and Staff personal sites on sites.truman.edu, department blogs on blogs.truman.edu, many student organization sites, the Truman Media Network at tmn.truman.edu, and the "Inside Truman" intranet at wp-internal.truman.edu. |
| 11/06/2013 | WordPress sites (including faculty personal sites, many organizations, several offices, new digital signage, and the Truman Media Network) were unavailable from about 7:30 am - 8:30 am on 11/6/2013. All services have been restored. |
| 11/05/2013 | UPDATE as of 2:00PM, all channels are now available. The following cable TV channels are unavailable due to equipment failure. ITS has notified the campus CATV provider, INC, and they are working on replacing the equipment: The following channels are unavailable: 18 - MSNBC 31 - NFL Network 43 - Bravo 58 - Nickelodeon 64 - Lifetime 71 - MTV 72 - MTV2 88 - Game Show Network 89 - LOGO 90 - SyFy 106 - Trinity 107 - FUSE |
| 11/03/2013 | The University primary internet connection through MORENet will be unavailable for emergency maintenance on Sunday, November 3rd, between 12:01 and 1 am as MORENet technicians reset hardware in Kansas City. The maintenance is expected to last 30 minutes. We apologize for any inconvenience. Thank you for your patience. |
| 10/31/2013 | The University primary internet connection through MORENet will be unavailable for emergency maintenance on Thursday, October 31, between 4:01 and 5 am. The maintenance is expected to last less than 15 minutes. We apologize for any inconvenience. Thank you for your patience. |
| 10/24/2013 | Tonight at 8:00PM, during the regularly scheduled ITS Maintenance window, technicians will be performing maintenance on the General Services network. The maintenance period is scheduled from 8:00PM to 10:00PM and during this time access to the network, internet and wireless will be unavailable from the General Services building. |
| 10/17/2013 | Tonight at 8:00PM, during the regularly scheduled ITS maintenance window, Faculty/Staff e-mail will be unavailable for 5 to 10 minutes. Full service will be restored before 8:15PM. We apologize for the inconvenience and thank you for your patience. |
| 10/10/2013 | The OTRS Server will be down at approx 5:30 pm, Oct 10 to install an updated version of the OTRS software. |
| 10/10/2013 | IT Services will be performing brief maintenance on the student organization server at approximately 3:45 PM on October 10, 2013. Any outages should be minimal. |