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Service Notes

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DateDescription
10/03/2013ITS Services will update the WordPress Networks during our scheduled maintenance window at around 9:00 p.m. on 10/03/2013. The maintenance should take around 30 minutes and some sites may be unavailable briefly during that time. Sites affected include Faculty and Staff personal sites on sites.truman.edu, department blogs on blogs.truman.edu, many student organization sites, the Truman Media Network at tmn.truman.edu, and the "Inside Truman" intranet at wp-internal.truman.edu.
10/03/2013From approximately 1:25 pm, until 1:38 pm today, Student Printing services were down due to an unexpected condition on the Print Server handling Student Print services. The issue was identified by IT Services and corrected. All services were back online as of 1:38 pm. We apologize for any inconvenience, and thank you for your patience.
10/01/2013UPDATE - The MORENet internet connection was down for 8 minutes in a regional outage. The connection is now available and MORENet is investigating the root cause. The University primary internet connection through MORENet is currently unavailable. We have contacted MORENet and they are working on the issue.
10/05/2013Friday night, October 4th, at 9:00PM technicians will be performing maintenance on a section of the Pickler Memorial Hall network. This maintenance is after library regularly scheduled hours. There will be an outage of network and internet via wired and wireless access for a section of the building on the east side of the first floor. Full service will be restored by 12:00AM.
09/28/2013Friday night, September 27th, at 9:00PM technicians will be performing maintenance on a section of the Pickler Memorial Hall network. This maintenance is after library regularly scheduled hours. There will be an outage of network and internet via wired and wireless access for a section of the building on the west side of the second floor. Full service will be restored by 10:30PM.
09/24/2013At 7:10am this morning, Blackboard services were restarted. Some Blackboard services became unavailable at approximately 5:30am. All services are now available.
09/18/2013We are experiencing packetloss with our Internet connection through MORENet. This problem has been reported to MORENet technicians and they are working on a solution.
08/23/2013There will be a short cable TV outage in Missouri Hall and Dobson Hall this afternoon to improve the picture quality in both buildings. The service outage for each building should be five minutes, up to fifteen minutes. We apologize for the inconvenience and thank you for your patience.
08/20/2013Blackboard services failed at approximately 5:30am this morning and were restarted at 7:40am. We are still investigating the cause of the service disruption.
08/18/2013Blackboard failed to restart properly following the backup. Services were manually restarted and it corrected the issue with Blackboard.
08/13/2013Technicians will be performing maintenance on the Blanton Nason Brewer and Dobson Hall network this morning at 11:00AM. There may be a momentary loss of service at this time but any disruption will be less then five minutes. Thank you for your patience.
08/12/2013The Centennial Hall network may be unavailable for a period of time this morning or early afternoon in order to activate newly installed fiber optic lines.
08/09/2013Blackboard services are unavailable while we complete needed updates. The system was taken down at approximately 8am and it is expected to take no more than an hour to complete the updates.
08/06/2013DegreeWorks web services failed to properly restart following the nightly backup. Services have been restored.
08/05/2013All network services have been restored in McClain Hall.
07/29/2013Following the campus power outage, DegreeWorks service are now available.
07/29/2013Following the campus power outage, Banner and Blackboard services are now available.
07/28/2013A majority of campus lost power at 9:00AM this evening. Non critical systems have already been shutdown and all IT systems (Banner, TruView, Blackboard, Email, etc) will be shutdown shortly if power is not restored. Systems will be brought back online as soon as power is restored.
07/26/2013This Thursday, during the regularly scheduled ITS maintenance window, technicians will be performing maintenance on the University e-mail system. No outage is expected and all mail services should be available.
07/18/2013Phone service is currently unavailable to Centennial Hall and the Student Recreation center due to construction crews damaging a main phone line. An update will be posted on the ITS website when an estimated time to repair is available.
07/18/2013Power has been restored and all networking services are currently available in Campbell Apartments, Baldwin Delaney and the Trades Building.
07/15/2013Banner Services have been restored.
07/15/2013

Banner (banner.truman.edu) is currently unavailable. System restart is being performed and services should be restored shortly.

07/03/2013ITS will be upgrading the University anti-spam solution, the Barracuda Spam Firewall, on Tuesday evening, July 2nd. All settings (white/black lists, etc) will be kept during the upgrade and no action will be required. However, as part of the upgrade, any existing messages in the spam quarantine will no longer be visible. You will be still be able to deliver these messages to your inbox for up to the next two weeks (July 16th) by logging into barracuda-old.truman.edu in your web browser or clicking the link from the spam summary email you receive the morning of July 2nd. If you do not have any existing, relevant messages in your quarantine you can disregard this notice. Any new messages that are marked as spam will be stored in your normal quarantine. You will be able to access these messages as you normally do by clicking a link from a spam quarantine summary email or by visiting barracuda.truman.edu in your web browser.
06/30/2013TruView was restarted at about 2:35 pm and 2:50 pm on 6/30/2013 to apply configuration changes for the new DegreeWorks system.

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