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| Date | Description |
|---|---|
| 03/04/2013 | We are having a problem with a key library for one of the Banner forms modules. We need to restart Banner Forms to try to resolve this problem. Banner Forms will be unavailable at 5pm for a restart of forms services so we can put the new library in place. This will take approximately 15 minutes. |
| 03/02/2013 | Ruth Towne Museum lost all network services at approximately 11:45am lasting about a half hour. This was due to water leaking from the roof. Network services were restored at 12:15pm and equipment is currently protected from the water. |
| 03/03/2013 | Banner Upgrade scheduled for March 2nd and 3rd The Banner system is scheduled for an upgrade this weekend. Banner and all Banner integrated, dependent services including the Banner links in TruView will be unavailable starting at 4am Saturday morning and will remain down until the completion of the upgrade. It is expected that the upgrade may take until Sunday evening. An email notice will be sent out when the Banner system is available following completion of the upgrade. Notes: |
| 02/21/2013 | The scheduled Blackberry Maintenance has been completed. We apologize for any inconvenience, and thank you for your patience. |
| 02/21/2013 | Due to the weather conditions and lack of staff coverage, the IT Service Center/MML will be closing at 6PM. The Service Center will resume normal business hours on 2/22. Printing from PL312 will need to go to the PML Lobby; signs have been posted. |
| 02/19/2013 | ITS will be performing maintenance on the University Blackberry Enterprise system this Thursday, February 21st, beginning at 8:00PM. This maintenance will last 30 to 60 minutes and during this time Blackberry services will be unavailable. |
| 02/14/2013 | UPDATE: Maintenance cancelled (no longer necessary). ORIGINAL MESSAGE: TruView will be restarted briefly at about 9:00 p.m. on 2/14/2013 for system maintenance. This falls during the weekly IT maintenance window. |
| 02/14/2013 | ITS will be performing maintenance on a disk system on Thursday, February 14th, at 8:00PM. No outage is expected and all systems should be available. |
| 02/12/2013 | UPDATE:The issue at Fonality has been corrected. There was a failure to the audio packets from the hosted servers. The phones have been tested and are fully operational. Issue was resolved at 3:00PM.
The Fonality phone system that is used for the IT Service Center is also being effected by the same outage. Fonality Engineers are working on the issue. The Fonality phone system that runs the Truman Telephone Operator number 785-4000 is not able to receive calls. Engineers are working on the issue. It appears the issue started at approx. 12:30PM. |
| 02/12/2013 | TruView was unavailable from about 10:20 a.m. to about 10:40 a.m. on 2/12/2013. The system was responding slowly and then was restarted to fix the problem. |
| 02/08/2013 | While performing maintenance on the ah0was-1, the switch was accidentally rebooted. This caused a 5 minute network outage in Adair House. |
| 02/07/2013 | All Banner services are up and available following the hardware maintenance. |
| 02/07/2013 | MORENet will be performing maintenance on the primary University internet connection on February 7th. There may be brief internet outages in between midnight and 6:00AM.
We apologize for any inconvenience. Thank you for your patience. |
| 01/24/2013 | The University internet connection through MORENet experienced a connectivity issue from 1:15PM to 1:25PM. We have contacted MORENet and they are working to troubleshoot the issue. |
| 01/24/2013 | We are currently experiencing issues with Blackboard that are resulting in serious performance issues. We are working on this and hope to restore normal service as soon as possible. |
| 01/24/2013 | TruView started running very slowly at about 11:45 a.m. on 1/24/2013. After a failed attempted restart of just the portal software, the whole server had to be restarted. All services were restored at about 12:15 p.m. |
| 01/17/2013 | The Kirk Building network was unavailable from 8:00PM to 9:00PM due to equipment failure. The failed equipment has been replaced and full service is now available. |
| 01/16/2013 | Blackboard services are being restarted at 4:50pm due to performance issues. Services should be restored in 10 to 15 minutes. We will continue to monitor the system and try to track down the source of the performance issues. |
| 01/15/2013 | Networking services are unavailable at the West Campus Suites Annex due to a power outage. AmerenUE and campus electricians are currently working on the issue. |
| 01/08/2013 | We have learned we need to apply a couple of Blackboard patches to resolve potential issues in our new Blackboard 9.1 SP9 environment. We will be taking Blackboard down at 9am today to apply the patches in our attempt to ensure Blackboard is ready for start of Spring semester.
It is expected to take no longer than 30 minutes, if all goes well. We apologize for the inconvenience. |
| 01/10/2013 | Thursday, January 10th starting at 8:00PM, ITS will be performing maintenance on the wireless network and select systems. The wireless network will be unavailable for five to fifteen minutes in between 8:00PM and 8:30PM.
At 9:00PM updates will be applied to Wordpress. The maintenance should take around 30 minutes and some sites may be unavailable briefly during that time. Sites affected include Faculty and Staff personal sites on sites.truman.edu, department blogs on blogs.truman.edu, many student organization sites, and the "Inside Truman" intranet at wp-internal.truman.edu. Finally, also at this time security certificates will be updated on Faculty/Staff email, VPN, virtual desktops and the wireless network. No outage is expected but there may be a one to three minute service disruption for these services. |
| 01/02/2013 | At 3pm today, January 2, 2013, we will completing a necessary maintenance update to Blackboard which will require Blackboard services to be temporarily unavailable. We apologize for any inconvenience this causing. |
| 12/28/2012 | Blackboard will be unavailable this morning. Blackboard is being upgraded. Please plan on services not being available until approximately 12:00pm today. |
| 12/26/2012 | There will be a campus electrical power outage Wednesday, December 26th, starting at 7 AM for the Student Recreation Center, Centennial Hall and the Student Union Building. The outage is expected to last for at least eight hours.
During this time campus television services will be unavailable and so will network services in these buildings. Television services will not be restored until Thursday morning. |
| 12/19/2012 | The Student Union network and cable TV for campus were unavailable due to electrical maintenance in the SUB this morning at 9:00AM. Power has been restored as of 9:15AM. |