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| Date | Description |
|---|---|
| 06/05/2014 | Tonight, during the regularly scheduled ITS maintenance window, network services will be unavailable at the SRC building from 8PM to 11PM.
During this time the wireless service will be upgraded throughout the building and will now include coverage for a majority of the gymnasium spaces. |
| 05/29/2014 | GitLab will be down for approximately 30 minutes during Thursday's maintenance window for it's monthly software update. |
| 05/20/2014 | Blackboard was down for scheduled maintenance to update supporting software required for Blackboard operation. This is not an upgrade of Blackboard itself and therefore no new features will result from this maintenance. This process should have taken no more than two hours to complete. However there were issues and support was called for assistance. Ultimately we had to back off the upgrade for now. It is rescheduled for 4:30pm today. Services were restored by 1pm. |
| 05/14/2014 | Electrical power is not available in portions of Campbell Apartments. Network and internet services to Campbell, Baldwin Delaney, Trades Building and Stokes Stadium will be unavailable until power is restored. |
| 05/08/2014 | Tonight at 8:00PM, ITS will be performing maintenance on the wired and wireless network in Kirk Building. Services may be unavailable for thirty minutes. |
| 05/01/2014 | GitLab will be down for approximately 30 minutes during Thursday's maintenance window for an incremental software update. |
| 04/25/2014 | A power outage in the General Services building occurred at 4:10PM this afternoon. The backup battery power for network services will shortly be exhausted. Network, internet and wireless service to the building will be unavailable until power is restored. |
| 04/17/2014 | All Truman WordPress sites will be updated at approximately 9:00 p.m. during tonight's maintenance window. Any downtime should be brief. This includes all personal and organizations sites using WordPress, blogs.truman.edu, wp-internal.truman.edu, and www.truman.edu. |
| 04/17/2014 | OTRS will be down for approximately 30 minutes during tonight's maintenance window for a software update. |
| 03/28/2014 | At approximately 10:40 PM, the truman Fileserver, Hydrogen, experienced an outage. All Faculty/Staff W, Y drives, and Student Y and U drives are currently offline. ITS is aware of the issue, and there is currently no ETA for resolution. |
| 03/27/2014 | Currently, several of the buildings on campus are experienceing outages affecting Internet, Network and printing. These issue are related to the power outage from this morning. ITS is working on the issue with no ETA for a resolution. |
| 03/27/2014 | As of 2:45 PM today, all Student Virtual Desktops should be back online. Again, we apologize for the inconvenience, and thank you for your patience. |
| 03/27/2014 | Blackboard services were down due to campus power outage. All services as been restored. |
| 03/27/2014 | Banner, DegreeWorks, and all related services were down due to a campus power outage. Services have been restored. |
| 03/27/2014 | Due to the power outages on campus today, the Student Virtual Desktops in the Res Halls and Labs are currently unavailable. ITS is aware of the issue, and is working to resolve it. We apologize for any inconvenience, and thank you for your patience. |
| 03/27/2014 | As of 9:00 am today, the campus is experiencing sporadic power outages. So far, they are limited to only a few buildings at a time, and not the entire campus simultaneously. ITS is aware of the issue, and is investigating the cause. |
| 03/20/2014 | There will be brief maintenance on www.truman.edu at about 9pm on 3/20/2014 as the site is moved to a new server. Any outage should be very short. |
| 03/19/2014 | The primary University Internet connection was running slowly starting at 12:10PM. The suspected root cause of this issue is a DDOS attack against a University system. We have requested MORENet block the attack at their core router. Additional campus level blocks were put in place at 12:30PM to alleviate the issue. |
| 03/14/2014 | Thursday evening, March 13th, starting at 8:00PM the wireless network and south campus network will be unavailable for maintenance.
The wireless network will be unavailable campus wide during this maintenance window. Full service should be restored by 10:00PM. The wired network in the following buildings will be unavailable: Health Sciences Full services for these buildings should be restored by 9:00PM. We apologize for the inconvenience and thank you for your patience. |
| 03/10/2014 | The primary internet connection has been partially unavailable this morning due to routing issues with our ISP, MORENet. We have received the following message from MORENet:
MOREnet technicians upgraded software on one core router to address a bug in the software. The upgrade does not appear to have addressed the bug in the software. MOREnet technicians escalated this with the vendor and are currently on the phone working to resolve this issue. MOREnet members may experience intermittent internet outages as we work to resolve this issues. |
| 03/06/2014 | From 9:38AM to 9:44AM the primary internet connection was partially unavailable. The University Internet Service provider, MORENet, had a routing error in their network. The problem has now been resolved. |
| 03/05/2014 | UPDATE: The root cause of this issue was traced back to a DDOS attack against a University system. MORENet blocked the attack at their core router. Normal service was restored at 3:43PM.
ORIGINAL SERVICE NOTE:The primary University Internet connection is running slowly as of 2:14PM. The problem is occurring outside the University network with MORENet, the University Internet Service Provider. MORENet technicians are currently looking into the issue on the state network but believe the root cause is a DDOS attack. |
| 03/05/2014 | UPDATE: The repairs to the fiber optic line have been completed and full services have been restored to the affected buildings.
PREVIOUS UPDATE: The fiber optic line providing service to these buildings is severed and will require extensive repair. Network, internet, and cable TV service to these buildings could be unavailable until the end of the business day on Thursday, March 6th. ORIGINAL SERVICE NOTE: Network and internet services to Campbell Apartments, Baldwin Delaney, Stokes Stadium, and the Trades Building are unavailable. Cable TV service to Campbell Apartments is also unavailable. A utility vendor was digging in the area and fiber optic lines that provide service to these buildings may be damaged. |
| 03/04/2014 | UPDATE: Normal mail delivery service has been restored.
ORIGINAL SERVICE NOTE: We are currently experiencing slow incoming e-mail from external sources. Technicians are looking into the issue. |
| 03/04/2014 | UPDATE: The issue with the internet slowness was resolved at 2:50PM. The root cause of the issue was traced to a DDOS attack against the MORENet network.
ORIGINAL SERVICE NOTE: The primary University Internet connection is running slowly as of 11:55AM. The problem is occurring outside the University network with MORENet, the University Internet Service Provider. MORENet technicians are currently looking into the issue on the state network but believe the root cause is a DDOS attack. |