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| Date | Description |
|---|---|
| 05/16/2017 | UPDATE: Upgrade was completed successfully at about 11:15 a.m. survey.truman.edu will be upgraded to a new version starting about 8:30 a.m. on Tuesday, May 16, 2017. The upgrade should take a few hours to complete, and should be done by noon. All existing surveys and responses will be maintained through the upgrade process. The main change will be a new user interface. The Getting Started Guide at https://www.checkbox.com/docs/documentation/getting-started-guides/create-a-simple-survey/ is a good resource for navigating the new version. |
| 05/12/2017 | The University internet connection is partially degraded with one circuit currently unavailable due to a fiber cut. All traffic is currently routed to remaining single circuit. |
| 05/05/2017 | A well crafted widespread Google Apps phishing attack was launched this afternoon. If you receive an email from Hhhhhhhhhhh@mailinator.com that looks like a Google Apps "shared documents" message DO NOT OPEN IT. If you do open the email, you are still OK if you DO NOT click on the button in the email and enter your userid and password. If you have clicked on the button and entered your userid and password immediately change your Truman password and remove the fake "Google Docs" app from your account. To remove the fake "Google Docs" app from your account go to: https://myaccount.google.com/permissions, select "Manage Apps," click on any entries called "Google Docs", and click the Remove button. If you have any questions please contact the IT Service Center at x4544. Thank you |
| 05/03/2017 | UPDATE: TruView access was restored at about 2:00 p.m. All services should be available again. At approximately 1:30 PM today, TruView experienced an outage. All access to TruView is unavailable. ITS is aware of the issue, and is currently working to resolve it. We apologize for any inconvenience and thank you for your patience. |
| 05/03/2017 | At approximately 1:30 PM today, TruView experienced an outage. All access to TruView is unavailable. ITS is aware of the issue, and is currently working to resolve it. We apologize for any inconvenience and thank you for your patience. |
| 04/28/2017 | All Truman WordPress sites will be updated at approximately 9:30 p.m. during tonight's maintenance window. Any downtime should be brief. This includes all personal and organization sites using WordPress, blogs.truman.edu, wp-internal.truman.edu, tmn.truman.edu, and www.truman.edu. |
| 04/24/2017 | TruView was unavailable from about 3:40 pm to about 4:30 pm on 4/24/2017. All services have been restored. |
| 04/22/2017 | Update: DegreeWorks maintenance is complete and services are now available ----------- DegreeWorks services will be unavailable Friday, April 21st, beginning at 10am REMINDER: DegreeWorks services will be unavailable Friday, April 21st, beginning at 10am to upgrade the DegreeWorks database server. We will be adding memory to the server to address recent service disruptions due to memory constraint issues. The service outage is expected to be approximately two hours. This Service Note will be updated when the upgrade is complete and services have been restored. We appreciate your patience as we work to maintain the DegreeWorks system. |
| 04/23/2017 | * Updated to the appropriate date* TruView will be upgraded on Sunday, April 23, 2017 beginning at 8:00 a.m. The maintenance is expected to take until about 5 p.m. The system should remain up during the majority of the upgrade process, but there may be a few brief outages. |
| 04/12/2017 | At 10:14 am today, ITS identified an issue with the FAC/STAFF print server that required a reboot to resolve. We apologize for any inconvenience and thank you for your patience. |
| 04/12/2017 | ITS was made aware of issues with printing for Faculty/Staff members. The error recieved will state something like "Do you trust this printer?". This issue can be resolved by removing, and remapping one of your print queues on your local computer. This will resolve the issue for all of your mapped print queues without having to remove each of them. If it does not, please contact the IT Service center at x4544 for further assistance. We apologize for the inconvenience, and thank you for your patience. |
| 04/10/2017 | At 4:35 PM today, the Faculty/Staff Print Server (Krypton) had to rebooted to correct an issue with printing. As of 4:45, the server was back online and fuunctioning as expected. We apologize for any inconvenience and thank you for your patience. |
| 04/10/2017 | UPDATE - Maintenance has been completed, and the Virtual Desktop Hosts are back online. Thank you again for your patience. On Monday, April 10th, from 9 PM until aproximately 10:00 PM, ITS will be performing maintenance on one of the Virtual Desktop Hosts. The host server will down during this time, but there should not be any outages or disruptions of service during this time. We will update the notice when completed. We apologize for any inconvenience, and thank you for your patience. |
| 04/05/2017 | The University's internet service provider will be performing maintenance on the campus internet connection tonight at midnight. A two hour outage is expected across both connections. |
| 03/31/2017 | UPDATE - Maintenance on the Virtual Desktops has been completed, and all services are available. We apologize for any inconvenience, and thank you for your patience. ITS will be performing maintenance on the virtual desktops tonight at 9:00PM. No outage is expected at this time. |
| 03/27/2017 | DegreeWorks was unavailable this morning again due to the continued performances issue related to memory. We hope to resolve the unlaying memory issue as soon are we receive and install the additional memory that is on order. |
| 03/24/2017 | All Truman WordPress sites will be updated at approximately 9:30 p.m. during tonight's maintenance window. Any downtime should be brief. This includes all personal and organization sites using WordPress, blogs.truman.edu, wp-internal.truman.edu, tmn.truman.edu, and www.truman.edu. |
| 03/22/2017 | DegreeWorks services have been restored. We will continue to monitor performance. |
| 03/22/2017 | Currently DegreeWorks in unavailable due to server resource issues. We are working on getting services restored as soon as possible. |
| 03/16/2017 |
On Thursday, March 16th at 8:00PM, ITS will be performing maintenance on the wireless network. During this time the wireless network will be unavailable campus wide for up to three hours. |
| 03/17/2017 | Starting at 9:30pm on Thursday, March 16th, all Event Management System services (EMS Campus and Virtual EMS) will be unavailable for system maintenance. We appreciate your patience as we complete this maintenance. |
| 03/15/2017 | Tonight, from 6:00PM to 6:30PM, twenty-one phone lines be temporarily unavailable as they moved to new equipment. |
| 04/24/2017 | Update: the maintenance has been postponed to a later date. TruView will be upgraded on Sunday, March 12, 2017 beginning at 8:00 a.m. The maintenance is expected to take until about 5 p.m. The system should remain up during the majority of the upgrade process, but there may be a few brief outages. |
| 03/10/2017 |
At around 8:45am Socket had an equipment failure which was preventing many outbound calls. They dispatched a technician on-site and have replaced the failed equipment. Service should be restored as of 9:13am. |
| 03/10/2017 | Tonight at 9:30PM, during the regulary scheduled maintenance window, ITS will be performing maintenance on the primary file server (Hydrogen). No outage is expected at this time. |