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Service Notes

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Date Description
11/22/2017 The University's internet service provider will be performing maintenance on one of the internet connections on Tuesday, November 21st, from 8PM to 9PM. No outage is expected at this time. 
11/17/2017 Tonight at 8PM, during the regularly scheduled ITS Maintenance window, phone service will be unavailable for the second floor of the Student Union Building. Full service should be restored by 10PM. 
11/14/2017 From about 9:00 to 9:30 a.m. some users were receiving Not Found errors in TruView. This was caused by an issue with the database server which has been resolved.
11/03/2017 All Truman WordPress sites will be updated at approximately 9:30 p.m. during tonight's maintenance window. Any downtime should be brief. This includes all personal and organization sites using WordPress, blogs.truman.edu, wp-internal.truman.edu, tmn.truman.edu, and www.truman.edu.
10/25/2017 UPDATE: The failed internet circuit has been repaired and full service has been restored.    One of the campus Internet circuits has failed.  The ISP has been contacted and is working on repairs.  The remaining Internet connection is functional but is overloaded.  Internet access will be slow until the ISP completes repairs. Thank you
10/15/2017 CAS (Central Authentication Service) will be briefly unavailable at 8:00 on 10/15/2017 for a configuration change.
09/29/2017 The Google Search Appliance will be updated at approximately 9:30 pm on 9/28/2017 during the weekly maintenance window. This system powers the site search for www.truman.edu and wp-internal.truman.edu. The actual amount of downtime is unknown at this time.
09/21/2017 All Truman WordPress sites will be updated at approximately 9:30 p.m. during tonight's maintenance window. Any downtime should be brief. This includes all personal and organization sites using WordPress, blogs.truman.edu, wp-internal.truman.edu, tmn.truman.edu, and www.truman.edu. A configuration change will also be applied to the CAS server at approximately 9:30. It may be briefly unavailable as well.
09/22/2017 The wireless network will be briefly unavailable tonight for maintenance. Starting at 10:00PM the University wireless network will be unavailable for thirty to sixty minutes as configration settings are updated. 
09/18/2017 Update: Upgrade is complete - Banner and all Banner integrated services are now available. -- Banner service outage: Banner upgrade scheduled for Sunday, September 17th  - The Banner system is scheduled for an upgrade this weekend. Banner and all Banner integrated, dependent services including the Banner links in TruView will be unavailable starting at 4am Sunday morning, September 17th, and will remain down until the completion of the upgrade. We ask campus to plan for the upgrade to take until Sunday evening, September 17th.  This upgrade is part of the multiyear, campus-wide initiative to complete the upgrade of our Banner environment to Banner 9. Banner 9 includes a modern user, interface, enhanced navigation and new functionality across the Student, Human Resources, and Finance functions. In additional, Banner 9 will run on any browser and on mobile devices. Note: This upgrade is to complete some necessary work to support updates needed for the ongoing Banner 9 upgrade project and is not the completion of the upgrade to Banner 9. For more information about the Banner 9 upgrade, see the Banner 9 Upgrade ITS News article at: http://newsletter.truman.edu/article.asp?id=17608 Note: Blackboard services will not be impacted by the Banner upgrade and will be available as usual.  
09/15/2017 Update: Maintenance is complete and services are available ----- Banner maintenance at 5pm today (September 14, 2017) The Banner system requires a hardware repair following an equipment failure. Banner and all Banner integrated, dependent services including the Banner links in TruView will be unavailable starting at 5pm Thursday, September 14th. It is expected that the repair should be completed and all services restored by approximately 7pm.     A Service Note will be sent out when the Banner system is available following completion of the hardware repair.   Note: Blackboard services will not be impacted by the Banner maintenance and will be available as usual.
09/13/2017 There was a campus wide electrical power outage early this morning.  We are working on restoring all IT services as soon as possible.  Thank you
09/06/2017 Tonight, from midnight to five o'clock, the University internet connection will be partially degraded with one circuit unavailable due to vendor maintenance.  Internet service will be available during this time but bandwidth and speeds may be slower than normal. 
08/22/2017

Our provider indicated the network event cleared about 12:15pm.  Phone service should be restored.

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Orginal message:

Approximately 11:00AM there have been multiple reports of phones not working.  It appears that some phones work whiles other do not.  Our provider confirmed that they were dealing with a network event and they will have service restored as soon as possible.  We will send out an update after service is restored.
 

08/21/2017 TruView had problems from about 11:00 a.m. until about 12:00 p.m. on 8/21/2017. All services should be restored.
08/18/2017 All Truman WordPress sites will be updated at approximately 9:30 p.m. during tonight's maintenance window. Any downtime should be brief. This includes all personal and organization sites using WordPress, blogs.truman.edu, wp-internal.truman.edu, tmn.truman.edu, and www.truman.edu.
08/15/2017 cas.truman.edu will be briefly unavailable at 10:00 on 8/15/2017. The system will be restarted to add the configuration for new services. This maintenance is being done outside our normal maintenance window in order to get it done prior to students arriving on campus. The system should be unavailble for a few minutes. If you are logged into a site already, your access shouldn't be interrupted. CAS is the logon system for TruView, WordPress sites, Google Apps, and many other web-based systems.
08/14/2017 cas.truman.edu will be briefly unavailable at 10:00 on 8/14/2017. The system will be restarted to add the configuration for new services. This maintenance is being done outside our normal maintenance window in order to get it done prior to students arriving on campus. The system should be unavailble for a few minutes. If you are logged into a site already, your access shouldn't be interrupted. CAS is the logon system for TruView, WordPress sites, Google Apps, and many other web-based systems.
08/10/2017

UPDATE -- Maintenence will on Thursday, August 10th.

The following maintenance will occur between 9pm - 10pm Thursday Night --

The 2.4Ghz wireless network will experience a brief 1 minute interruption while we make a configuration change.

A small area on the south side of Centennial Hall will experience a short network outage as equipment is power cycled.

Kirk Building will experience a short network outage while equipment is power cycled.

07/21/2017 The wireless network will be briefly unavailable tonight for maintenance. Starting at 9:00PM the University wireless network will be unavailable for thirty to sixty minutes as configration settings are updated. 
06/30/2017 Tonight at 10:00PM the primary University file server will be undergoing maintenance for thirty minutes. No outage is expected at this time. 
06/16/2017 All Truman WordPress sites will be updated at approximately 9:30 p.m. during tonight's maintenance window. Any downtime should be brief. This includes all personal and organization sites using WordPress, blogs.truman.edu, wp-internal.truman.edu, tmn.truman.edu, and www.truman.edu.
06/16/2017 The SQL Database Server had issues starting at approximately 12:50 pm on 6/15/2017 and had to be restarted at about 1:25 pm. Many websites were affected by this outage including the main Truman website, TruView, and many internal tools. All services should be restored.
05/19/2017 Tonight at 9:30PM an Active Directory domain controller will be briefly unavailable for maintenance. No outage is expected at this time. 
05/19/2017 The wireless network will be briefly unavailable tonight for maintenance. Starting at 9:00PM the University wireless network will be unavailable for five to fifteen minutes as software updates are installed. 

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