Skip to content
Truman State University
  • Admission
  • Academics
  • Alumni
  • About
  • Student Life
  • News & Events
  • Truview Login
  • Athletics
  • Directory
  • ITS Home
  • Get Help
    • Get Help
    • Technical Phone Support
    • Student Computing (How To)
    • How do I?
    • IT Service Center Laptop Checkout
    • Documentation
    • Training & Tutorial
    • Security Awareness
    • Phone Services
  • Forms
  • Purchasing Technology
  • Software & Labs
    • Software and Labs
    • Computer Lab Map
  • Learning Technologies
  • Policies & Procedures
  • Enterprise Systems
    • Enterprise Systems
    • Student Directory Data Request
  • About ITS
    • About ITS
    • IT Governance
    • ITS Annual Reports
    • Planning
  • Home
  • Service Notes

Service Notes

Click Here to receive Service Notes automatically via email.

Page 30 of 95 First
Prev Next
Last 25 item(s)
Date Description
10/30/2014

All Truman WordPress sites will be updated at approximately 9:30 p.m. during tonight's maintenance window. Any downtime should be brief. This includes all personal and organizations sites using WordPress, blogs.truman.edu, wp-internal.truman.edu, and www.truman.edu.

10/30/2014

The load balancer for the primary linux web server will be restarted during Thursday's maintenance window. Downtime should be very brief. Affected sites include www.truman.edu, cvc.truman.edu, avstats.truman.edu and api.truman.edu. 

10/16/2014 Several services are unavailable after installing automatic updates from Microsoft. The virtual desktop service was briefly unavailable over night. External DNS services are partially impaired. Internal virtual machine management is currently unavailable. Technicians are looking into the issue.
10/10/2014

At 4:00AM the wireless network will be unavailable campus wide for a period of one to five minutes. We apologize for the inconvenience and thank you for your patience.

10/06/2014

OTRS is currently experiencing slow service. We will be restarting the server momentarily to clear any problematic processes on OTRS.

09/30/2014 UPDATE:
We received the the following notice from MORENET:
MOREnet network was degraded by a DDOS attack aimed at one of our members. MOREnet is working on mitigating the attack.

ORIGINAL SERVICE NOTE:
We apologize for any inconvenience this has caused.

The primary University Internet Connection through MORENet is currently experiencing issues. The issue has been reported to MORENet and the is currently state wide through their network. We will provide an update when available.

09/26/2014 Update - As of 8:35 am, Network services have been restored to Missouri Hall. Thank you for your patience and understanding.

Today, at approximately 8:15 am, Network services in Missouri Hall may experience a brief outage. ITS has identified an issue with the Truman Network in Missouri Hall, and will be resolving the issue. Affected areas will be both Wireless and Wired connections in Missouri Hall. The outage should be about 15 minutes, during which Network connections may be off. We apologize for any inconvenience, and thank you for your patience.

10/02/2014 Jenkins will be down for approximately 15 minutes during Thursday's maintenance window for a software update.
10/02/2014 GitLab will be down for approximately 30 minutes during next Thursday's maintenance window for it's monthly software update.
09/19/2014

Tonight, during the regularly scheduled ITS Maintenance Window, Faculty/Staff E-mail will be unavailable for 15 to 30 minutes starting at 8:00PM. We apologize for the inconvenience and thank you for your patience.

09/11/2014

All Truman WordPress sites will be updated at approximately 9:30 p.m. during tonight's maintenance window. Any downtime should be brief. This includes all personal and organizations sites using WordPress, blogs.truman.edu, wp-internal.truman.edu, and www.truman.edu.

09/10/2014 Update: Electrical power has been restored and IT services are now up in Ophelia Parrish and Randolph Apartments.
-----
Due to the storm last night several IT services were / are unavailable. The primary data center went down after being without power for several hours. Most data center services have been restored. Barnett basement flooded and some network equipment is down, we are working on repairs. Some areas of Ophelia Parrish do not have electrical power, network is down on OP 1st floor south. The network is currently down in Randolph Apartments due to no power. We will provide updates when they are available. Thank you.
08/28/2014 The campus visit request application has the potential for service disruption during the update process but is not expected. The update will provide an fix for the activity log and add active directory groups to access control.
08/28/2014 Jenkins will be down for approximately 15 minutes during Thursday's maintenance window for a software update.
08/26/2014 Update: The problem has been resolved. All virtual desktops are now available.
----------
Previous status: We are currently experiencing problems with the virtual desktops due to a system failure. Technicians are working on the problem and services will be restored as soon as possible.
08/24/2014 GitLab will be down for approximately 30 minutes during Sunday's maintenance window for it's monthly software update.
08/24/2014 Jenkins will be down for approximately 30 minutes during Sunday's maintenance window for a software update.
08/22/2014 Student Print Services have been restored, as of 3:10 am. Thank you for you patience.

UPDATE - The outage will not begin until around 1:00 am. Sorry for any confusion.

Tonight, starting at 12:00 am, Student Printing Services will be unavailable. The outage should be 2-3 hours, and will be campus wide. Once service has been restored, an update will be posted. We apologize for any inconvenience, and thank you for your patience.

08/15/2014 As of early this morning, network connections campus wide are experiencing intermittent connection issues to the Truman domain and Internet. ITS identified the issue and resolved. Network and Internet should be restored as of 8:35 am. We apologize for the inconvenience, and thank you for your understanding and patience.
08/14/2014 Tonight at 8:30PM, during the regularly scheduled ITS Maintenance Windows, ITS will be performing maintenance in Violette Hall, Ophelia Parish and Baldwin Hall. There may be short five to fifteen minute network outages in select portions of these buildings.
08/13/2014 UPDATE - The work on the Truman Print Servers has been completed. All Faculty/Staff and Student print services should be functioning again. Again, we apologize for any inconvenience, and thank you for your patience.

Student and Faculty/Staff print services will be unavailable, starting at 6:00 PM on Thursday, Aug. 14th, to allow for upgrading to new print servers. This will take several hours to perform, and an update will be posted when completed. Once completed, there should not be any changes necessary to resume printing. We apologize for any inconvenience, and thank you for your patience.

08/10/2014 Blackboard services failed to restart following the early morning backup. Services are now available.
08/12/2014 Blackboard services did not restart following the early morning backup. The issue has been corrected and services restored.
08/05/2014 Blackboard was down from approximately 5:00 am to 8:30 am due to a failed restart.
08/07/2014 GitLab will be down for approximately 30 minutes during Thursday's maintenance window for it's monthly software update.

Post Service Note

Truman Logo
#1 for 26 consecutive years  Ranked 9th out of top 50 most affordable Top 6 Masters University
Truman State University
100 E. Normal Avenue
Kirksville, MO 63501 USA
(660) 785-4000
©2025 Truman State University
   Contact Us
Give To Truman
  • Get to Know Truman
    • Admission
    • Academics
    • Alumni
    • Student Life
    • About Truman
  • Explore
    • News & Events
    • Athletics
    • Directory
    • Parents & Families
    • Employment
    • TruView
    • Maps & Directions
  • Policy and Safety
    • Policies
    • Racial Equity & Institutional Change
    • Title IX/Statement on Non-Discrimination
    • Disclosures
    • Privacy Policy
    • Accessibility
    • Emergency Information
  • University Tiktok Account

Truman State University is an equal opportunity and affirmative action employer.

Back to Top