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| Date | Description |
|---|---|
| 09/02/2016 | Banner Self-Service Banner services were down from 9pm to 10:25 as we completed diagnostics to determine the source of the server failure this morning. Services are now available. |
| 09/02/2016 | Banner Self-Service services were unavailable from approximately 6:55am to 9:05am due to a server failure. Banner Self-Service services are now available. Banner Self-Service services will be unavailable starting at 9:00pm this evening during the schedule weekly maintenance window in order for technicians to run diagnostics on the server to determine the cause of this mornings failure and determine any repairs that may be needed to avoid future failures of this type. |
| 08/18/2016 | UPDATE - The work on the Student Print Server has been completed. All Student Printing services are available again. Thank you for your patience and consideration. Starting at 9:00 pm this evening, Student Printing sevices will temporarily unavailable, as ITS resolves an issue with the Student Print Server. During the outage, all Student Printing services will be affected campus-wide, and the outage should last no more than 30 minutes. An update will be posted when Student Printing services are back online. We apologize for the inconvenience, and thank you for your patience. |
| 08/16/2016 | The Microsoft SQL Database Server was briefly unavailable from about 11:45 a.m. to about 11:55 a.m. on 8/16/2016. Many websites were affected. |
| 08/02/2016 | Tomorrow morning at 3:00 AM OTRS's database service will be restarted to enact a configuration change. Downtime will be momentary. |
| 07/19/2016 | ITS will be reloading the configuration on haproxy this morning (9:15 AM) to patch a recently discovered security vulnerability. Downtime should be momentary. Affected services include: all WordPress sites TruView printbalance.truman.edu ssomanager.truman.edu Equitrac truman.edu TouchNet |
| 07/14/2016 | All Truman WordPress sites will be updated at approximately 9:00 p.m. during tonight's maintenance window. Any downtime should be brief. This includes all personal and organization sites using WordPress, blogs.truman.edu, wp-internal.truman.edu, tmn.truman.edu, and www.truman.edu. |
| 07/05/2016 | Blackboard services were unavailable from approximately 10:55am on Sunday, July 3rd, until 1:00pm due to a password issue with the database. The issue was resolved and all services were restored. |
| 06/30/2016 | UPDATE: The message waiting indicator issue has been resolved and the message waiting indicator lights will light up for any new messages left. Dialing *90 will not work to check voicemail. Instead dial 7550. Original message---------------------------------------------------------- The voice message waiting indicators and stutter dial tones are not working on the current phone system with At&T. Also, when dialing *90 you only get a busy tone when it should go to your voice mailbox. Voice messages can still be left and you can check for voice messages by dialing 7550 and logging into your voice mailbox. We are currently working on the issue and will update everyone once the issue is resolved. |
| 05/26/2016 | Updates will be done on the SQL Server at 9:00 p.m. on 5/26/2016 during our weekly scheduled maintenance window. The server will be unavailable for a few minutes. |
| 03/25/2016 | The Microsoft SQL Server was unavailable from about 11:58 to 12:10 p.m. on 5/25/2016. Many websites were unavialble during this time. A restart of the server fixed the problem. This is the second time this problem has occurred. We are looking into the issue further. |
| 05/24/2016 | The Microsoft SQL Server was unavailable from about 1:32 to 1:42 p.m. on 5/24/2016. Many websites were unavialble during this time. A restart of the server fixed the problem. |
| 05/20/2016 | Tonight at 8:00PM, during the regularly scheduled ITS maintenance window, the wireless network and sections of Pershing Hall network will be briefly unavailable. The wireless network will be unavailable momentarily for a majority of campus with small sections of campus having a 3 to 5 minute outage. The Pershing Hall network will be unavailable for fifteeen to thirty minutes. |
| 05/17/2016 | Blackboard Upgrade May 17th Starting at 8am ITS is scheduled to upgrade the Blackboard Learn course management system during May Interim. We will upgrade to the Blackboard 9.1 2015 Q4 (4th Quarter) release. This update brings primarily bug fixes to existing functionality with minimal change to the user experience along with some underlying required infrastructure updates. The upgrade will begin on Tuesday, May 17th, at 8am and is expected to take approximately four hours to complete. An email update will be sent out announcing the upgrade status upon completion. We appreciate your patience as we continue our work to maintain the Blackboard system. |
| 05/13/2016 | All Truman WordPress sites will be updated at approximately 9:30 p.m. during tonight's maintenance window. Any downtime should be brief. This includes all personal and organization sites using WordPress, blogs.truman.edu, wp-internal.truman.edu, tmn.truman.edu, and www.truman.edu. |
| 05/08/2016 | Update: the package deployment was initially unsuccessful and had to be re-deployed with some configuration changes. The service is now up. During Sunday's maintenance window, at 8:00 AM, an update will be processed. The update will: Remove the Truman image from the login page on small screens making it easier to enter credentials on mobile devices Remove the "Warn me before logging me into other sites" checkbox from the login screen Expand the size of the login button on medium and large screens Downtime should be momentary. |
| 05/05/2016 | ci.truman.edu will be down momentarily during Thursday's maintenance window for a software update. |
| 05/05/2016 | itscode.truman.edu will be down for approximately 15 minutes during Thursday's maintenance window for it's monthly software update. |
| 04/25/2016 | Degree Works was unavailable this morning. Service has been restored and we are looking into the root cause. |
| 04/13/2016 | From 10:13 to 10:48PM there was a network outage due to issues with the DNS and DHCP services on campus. The root cause of the outage is being investigated. |
| 04/06/2016 | Self Service Banner links issue has been resolved and services are available. ----- All self service Banner links in TruView are currently down (500 error). We are investingating the issue. |
| 04/05/2016 | Tonight at 9:00PM the security certficate for cas.truman.edu will be updated. The server will be briefly unavailable. This site controls authentication to most campus websites (TruView, Google Apps, WordPress administration, etc.) |
| 04/06/2016 | Tonight at 9:00PM the security certficates for the wireless network will be updated. You may be prompted to re-trust or verify the security certificate when connecting or reconnecting to the wireless network. Security certificates will be updated on two authentication servers, ts2.truman.edu, and ts3.truman.edu. Please contact the ITS Service Center if you have any questions or need assistance. |
| 04/06/2016 | Tonight after midnight the University internet connection may be temporarily unavailble. Any outage should be less then 90 seconds and traffic should fail over to a redundant conneciton. This outage is due to one of the University internet service providers (Bluebird Networks) peforming maintenance on their network equipment. |
| 04/05/2016 | Tonight at 9:00PM the security certficate for the faculty/staff e-mail system will be renewed. No outage or downtime is expected at this time. |