*UPDATE* - As of 11:00 PM tonight, all Faculty-Staff Email services are back online. Again, we apologize for any inconvenience, and thank you for your patience.

At 9:00 PM tomorrow night, ITS will be performing maintenance on the Truman Faculty-Staff Email servers.  During this time, all Faculty-Staff Email will be unavailable.  this maintenance should not last more than 1 hoyur, and may be done in less time.  An update will be posted when email is available again.  We apologize for any inconvenience, and thank you for your patience.

Websites and online programs running on IIS server were down around 11:00am and were restored at 11:20am.

*UPDATE* as of 12:40 pm today, Everyone Print Mobile Printing services are back online and fully functioning.  Again, we apologize for any inconvenience, and thank you for your patience.

At approximately 12:30 pm today, ITS will be rebooting the Everyone Print Mobile Prinitng server to resolve an issue.  During this time, all printing from Android and iOS devices will not be available.  This will not affect normal printing from all Student and Truman-owned computers.  The reboot should take 10 minutes to complete, and full service will be restored after it completes.  We apologize for any inconvenience, and thank you for your patience.

TruView is experiencing intermittent service outages.  The outages are usually brief, only for a minute or two so if you cannot reach TruView please try again in a few minutes.  We are working on the problem and will restore normal service as soon as possible but this issue may take some time to resolve.  Thank you.

Portions of the Barnett Hall network were intermittently unavailable from ~ 3PM to 4:15PM.  Full service should now be available. 

All Truman WordPress sites will be updated at approximately 8:00 p.m. during tonight's maintenance window. Any downtime should be brief. This includes all personal and organization sites using WordPress, blogs.truman.edu, wp-internal.truman.edu, tmn.truman.edu, and www.truman.edu.

Phone audio issues which began around 4:30 PM have been resolved as of 8:00 PM.

All Banner services are up and operational (Registration was brought back up about 12:40pm). Since the system restart the system is operating normally. We have worked with support and have made an system configuration adjustment which we believe will help. We will continue to monitor the system.

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Banner is currently having issues. We are working to identify and correct the source of the issue. We are researching a potential source of the issue in the registation functionality and Registration Self-Service is currently down as we research this problem.

We will provide an update when we have more information.

All Truman WordPress sites will be updated at approximately 8:30 p.m. during tonight's maintenance window. Any downtime should be brief. This includes all personal and organization sites using WordPress, blogs.truman.edu, wp-internal.truman.edu, tmn.truman.edu, and www.truman.edu.

Tonight at 10:00PM portions of the McClain and Magruder wired network, internet and wireless will be unavailble for maintenance. Full service should be restored by midnight. 

Banner services were unavailable from 5:00am (following morning backups) to approximately 8:15. All services are now available.

Banner services were unavailable from 5:00am (following morning backups) to approximately 8:15. All services are now available.

Banner services were unavailable from 5:00am (following morning backups) to approximately 8:15. All services are now available.

Banner upgrade is complete. Banner and all Banner services are now available.

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Banner Upgrade: The Banner system is scheduled for a major upgrade this weekend. Banner and all Banner integrated, dependent services including the Banner links in TruView will be unavailable starting at 4am Sunday morning, February 24th, and will remain down until the completion of the upgrade. Please plan for Banner services to be unavailable until Sunday evening, February 24th.

 A Service Note will be sent out when the Banner system is available following completion of the upgrade.

Note: Blackboard services will not be impacted by the Banner upgrade and will be available as usual.

UPDATE - As of 9:00 am today, Socket has resolved the issue with the Long Distance Authorization Codes taking up to 45 seconds to be accepted.  Several test calls placed by ITS, and a Staff member having the issues previously, were all preocessed in a normal amount of time. (Less than 5 seconds)  We apologize for any inconvenience, and thank you for your patience.

When dialing long distance from on campus and entering your long distance auth code the code will take up to 45 seconds to be procesed. If you stay on the line the code should be accepted and the call will be placed. This issue has been reported to our telecom provider and we will update the service note with more information. 

All Truman WordPress sites will be updated at approximately 8:30 p.m. during tonight's maintenance window. Any downtime should be brief. This includes all personal and organization sites using WordPress, blogs.truman.edu, wp-internal.truman.edu, tmn.truman.edu, and www.truman.edu.

UPDATE AS OF 10:15AM: The electrical issues have been resolved for the time being and full network service is now available across campus.

*UPDATE* - As of 4:00 pm today, all campus telephone service have been restored and are functioning as expected.  Again, we apologize for any inconvenience, and thank you for your patience.

At approximately 10:30 am today, all Truman campus phones are having issues with calling external numbers. All internal extension are reciveing call, and it appears all external incoming calls are working. ITS is aware of the issue, and is working with our telecom provider Soket on resolving the issue.  There is currently no estimated time to resolution, but ITS will post an update when one is available.  We apologize for any inconvenience, and thank you for your patience.

Currently, any off-campus people using AT&T landline phone numbers are receiving a busy signal when attempting to call any Truman on-campus numbers.  This is an issue with AT&T, and they are aware and are working on the issue.  There is no estinated time to resolution, but we will post an update when the issue is resolved.  We apologize for any incovnenience, and thank you for your patience.

All Truman WordPress sites will be updated at approximately 8:30 p.m. during tonight's maintenance window. Any downtime should be brief. This includes all personal and organization sites using WordPress, blogs.truman.edu, wp-internal.truman.edu, tmn.truman.edu, and www.truman.edu.

*UPDATE* - As of 9:46 am today, all Faculty and Staff printing services are back online.  Again, we apologize for any inconvenience and thank you for your patience.

Currently, printing for Faculty and Staff is down due to an issue with the print server.  ITS is working to reolve the issue with estimated time to resolution.  We apologize for any inconvenience and thank you for your patience.

UPDATE - As of 10:40 PM, the Faculty/Staff email servers are back online and functioning.  Again, we apologize for any inconvenience, and thank you for your patience.

At approximately 9:00 tonight, the Faculty/Staff email system will be offline for maintenance.  This may result in email being offline for short periods of time. Once done, all email services will be back online and accessible, and an update to this service note will be posted.  The process will take up to 2 hours to complete.  We apologize for any inconvenience, and thank you for your understanding.

Update -- The problem with limited virtual desktops has been resolved.

We are currently experiencing a problem with only a limited number of virtual desktops being available.  Technicians are working on the issue and full services will be restored as soon as possible.

The primary University Internet connection was unavaible from 10:30AM to 10:45AM this morning due to a configuration issue with our internet service provider. Full service has now been restored. 

Update: Banner and Banner related services are now available.

We run into issues with the upgrade and had to revert back to our original version. We will need to reschedule this maintenance upgrade.

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Thursday, January 3rd, at 5pm, Banner and all Banner related services will be unavailable to enable us to complete maintenance work on the Banner database and application server as part of the bigger project to move to a new server. Banner will be shutdown beginning at 5pm. Please close out of all Banner services by 5pm.