Click Here to receive Service Notes automatically via email.
| Date | Description |
|---|---|
| 10/27/2011 | A power outage affected networking services in Ophelia Parish. Networking services were unavailable from 11:25AM to 11:30AM. Full service has now been restored. |
| 10/24/2011 | Full network service has been restored in West Campus Suites. |
| 10/24/2011 | Full network service has been restored in Barnett Hall. |
| 10/22/2011 | The Adair Building network will be offline for maintenance on Friday, October 21st, starting at 5:00PM. Full service will be restored by 9:00PM. |
| 10/17/2011 | The server which powers blogs.truman.edu and other Wordpress powered sites was unavailable from about 6:00 a.m. until 6:35 a.m. on Monday, October 17 due to a system problem. All services have been restored.. |
| 10/13/2011 | The upgrade of survey.truman.edu is finished and the system is functioning normally. Users should experience an increase in the speed and reliability of the software as a result of this upgrade. |
| 10/13/2011 | IT Services will be upgrading survey.truman.edu starting at around 9:30 a.m. on Thursday, October 13, 2011. The upgrade is expected to last a few hours, but the exact time schedule is not known at this time. This upgrade has been scheduled during the Fall Midterm break when classes are not in session. If you have any questions or concerns, please contact the IT Service Center at 660-785-4544. Thank you for your cooperation. IT Services |
| 10/14/2011 | On Thursday, October 13th, ITS will be performing network maintenance on the southern side of campus. Starting at 6:00PM the Health Science building network will be offline for maintenance until 10:00PM. During this same 6PM to 10PM window the following buildings will have momentary service outages of up to thirty minutes: - Barnett Hall - General Services - Counseling Center - Adair House - Grim Hall - Kirk Building An updated service note will be posted when all maintenance tasks are completed. |
| 10/07/2011 | TruView was running slow at about 9:40 a.m. on 10/7/2011. IT Staff are attempting to restart the system and restore service. The system is currently down. UPDATE 9:58 A.M. TruView is now back up. |
| 10/06/2011 | The Baldwin Delaney network will be offline for maintenance this evening starting at 7:00PM. Full service will be restored by 9:00PM. |
| 10/05/2011 | Networking services have been restored to Baldwin Delaney. An issue with the telephone line that supplies data service to the building was resolved. |
| 10/04/2011 | The University Press network will be offline for maintenance the morning of October 4th starting at 7:30AM. This maintenance work will last up to one hour and an updated Service Note will be posted when all services are restored. |
| 09/23/2011 | At 6:58 PM on Friday, Faculty/Staff email services went offline. the services were back online as of 7:00 PM. We apologize for any inconvenience and thank you for your patience. |
| 09/23/2011 | Google Apps for Education services were unavailable from about 1:30 - 1:35 p.m. This outage affected other Google Apps domains and some consumer accounts as well. All services seem to be back online now. |
| 09/23/2011 | An unexpected outage affecting Faculty/Staff email occurred overnight. The issue has been identified, and service was restored at approximately 6:50 am this morning. We apologize for any inconvenience. |
| 09/23/2011 | The Grim Hall network maintenance was completed this morning at 9:30AM. |
| 09/22/2011 | The University internet connection was unavailable from 12:05AM to 2:05AM due to an issue with MORENet, the state network internet provider. MORENet technicians are investigating the issue and more details will be posted when they are available. We apologize for the inconvenience and thank you for your patience. |
| 09/21/2011 | The issue with the faculty /staff email server has been resolved. All email services are now online. |
| 09/19/2011 | Blackboard services failed and had to be restarted at 4:20pm. All Blackboard services should be available again now. |
| 09/14/2011 | The mysql databases are currently unavailable due to a server issue. Affected sites include: calendar.truman.edu, blogs.truman.edu, any Truman sites powered by Wordpress, and possibly others. We are working to get services restored. UPDATE: All services should now be available. |
| 09/13/2011 | We need to make a patch to Blackboard at 11:50am today which will require Blackboard services to be stopped. We’ve identified a fix that we believe will help resolve the sporadic service disruptions Blackboard has been experiencing the last couple of weeks. We expect services to be restored within approximately 10 minutes. We apologize for the inconvenience. |
| 09/09/2011 | On August 25th, we notified you that there were several problems encountered with the classroom and public lab systems. These problems were mainly associated with Adobe PDF and Microsoft 2010 documents not consistently launching from web browsers. At that time, we provided a short-term solution while we continued to work on fixing the root cause of the problem. We have identified a solution that appears to correct the primary issues. On Wednesday morning we were able to correct all of the public lab computers as well as student workstations in computer classrooms. Over the next several days, we will attempt to correct all of the teaching stations in the classrooms and hope to have these updates completed by Monday morning (updating classroom consoles is a bit more complicated as we have to minimize disruption to classes that are in session). The student computers in VH1432 and MG2005 will be upgraded before Monday as well. Thank you for your patience during this time. And as always, we encourage you to report any technology problems to the IT Helpdesk at 660-785-4544 so we can correct them as soon as possible. Thank you. |
| 09/08/2011 | Blackboard is experiencing a performance issue and services are being restarted to resolve the problem. Blackboard services should be restored by approximately 5:25pm. |
| 09/08/2011 | Fair Apartments and Stokes Stadium networks will be offline for maintenance the morning of September 8th starting at 7:30AM. This maintenance work will last less then one hour and an updated Service Note will be posted when all services are restored. |
| 08/30/2011 | A University database server rebooted at 4:45PM causing a temporary outage for University websites and other services. Full service was restored at 4:55PM. |