Service Notes

Displaying all Service Notes since 3/18/2008. View All

Date	Description
5/2/2008	Electrical power is restored. All IT services are back to normal. ----- Electrical power failed again in the data center this morning. Many IT services are currently unavailable. The electricians are on-site and are working to restore power as soon as possible. ----- At 11pm Thursday May 1 ITS experienced a partial power failure in the McClain Hall Data Center. Several servers lost power affecting Blackboard, printing, and Truman web pages. Power was restored at 1am.
4/17/2008	Sunday morning at 6:30 AM electrical power will be turned off in Violette Hall to work on an electrical problem. Network services will be unavailable to much of campus during this time. Physical Plant estimates it will take several hours to resolve the electrical issue. A memo from Physical Plant with more information was emailed to all faculty, staff and students on Friday. In general network service to buildings connected to Violette Hall will be unavailable during the power outage. Network service to buildings connected to McClain Hall should stay up while Violette Hall is down. The following web page shows which campus buildings are connected to Violette and which are connected to McClain. http://its.truman.edu/networkservices/images/Network%20Logical%20View.jpg This information is also available from the ITS web site under Network and Accounts, Network Design, Truman Network Diagram.
3/20/2008	The problem with the intermittent slow Internet has been resolved.