Service Notes
Some Resources Currently Unavailable
How do I...
- Change My Password?
- Get Through Clean Access?
- Get My Username & Password?
- Hook Up My Computer in my Room?
- Get A Job With ITS?
- Get Microsoft Software for Home (Faculty/Staff)?
- Get Microsoft Software for Home (Students)?
- Check My Student Printing Balance?
- Add Money to My Student Printing Account?
- Connect to Cable TV?
- Verify My Network Is Working?
- Setup My Network Drives?
- Setup My Wireless on my Laptop?
- Protect Myself from SPAM?
- Configure Barracuda SPAM Filter to Allow/Disallow Email?
Student Computing
Information
- Bringing a Computer to Truman
- Move-In Computer Assistance
- Laptop vs. Desktop
- Microsoft/E-Academy Store (software discounts)
- Computer Discounts
- Also check out our Just for Students webpage
- Truman's Computer Policies
- Cisco Clean Access
Instructions
- Wireless Network Setup Instructions
- Wired Network Setup Instructions
- Network Drive Setup
- Network Printer Setup
- Cisco Clean Access
Additional Helpful Links
- Self-service Password Reset
- Check Your Printer Account Balance
- Free Antivirus Software
- Network Drives Information
- Virtual Private Network (VPN)
- Barracuda SPAM Filter
Support Provided to Students:
- Install and configure Wireless card.
- Install Truman's provided antivirus software and perform virus scans.
- Configure computer to access campus network and campus printers.
- Assist with issues using Truman's campus portal email system.
Student is responsible for:
- A properly functioning computer with a supported operating system installed (Windows XP SP2, Vista, or Mac OS X or later). All security updates should also already be installed.
- An Ethernet card, and the software drivers that go with it.
- A 15'-25' CAT-5 patch cable with RJ45 connectors.
Hints for success:
- Are you looking at buying a new computer? Will your current computer work on the network? Find out more by checking out our "Bringing a Computer to Truman" page.
- Be sure that you have installed all security updates for your computer. Windows users may visit Microsoft's Windows Update Site for more assistance.
- Be sure that you are running regularly updated anti-virus software with at least a 1-year subscription for updates. Or, once you receive your Truman computer account you may download antivirus software from the ITS web site.
- Consider installing anti-spyware software to help protect you while online. Examples of free versions of this type of software include the following:
- Before logging into TruView or accessing any on-line systems, you will need to change your Truman network password online if you have not yet done so.