Connecting to the Secure Wireless Network in Mac OS X 10.6, 10.7, 10.8, or 10.9

This document will guide you through the process of connecting to the secure wireless network in Mac OS X. (How do I connect from another operating system?) This process should take 5 to 10 minutes.

This document is for the versions of Mac OS X 10.6 (Snow Leopard), 10.7 (Lion), 10.8 (Mountain Lion), and 10.9 (Mavericks).  Versions below 10.6 are no longer supported by our network.

It is recommended that all available software updates are installed before connecting to the wireless network. To determine this, plug into the wired network and select Software Updates from the Apple icon in the menu bar.

For more information about the wireless network, including coverage areas and general information see the Wireless Network Overview.

If you need further help setting up your wireless connection you may contact the ITS Helpdesk.

  1. Click on the Wi-Fi (Airport) Status menu on the menu bar and then select TrumanSecureWireless.
  2. Enter your network username and password in this box.  Leave the Mode as Automatic and verify the Remember this network box is checked. Click Join.
  3. A certificate window will appear. Click Show Certificate and check the Always trust these certificates box. Click Continue.
  4. You might be asked to verify these settings.  Enter your computer username and password. Click Update Settings.
  5. You should now be connected to TrumanSecureWireless.If the connection fails after verifying the certificate, select the Wi-Fi Status menu and select Turn Wi-Fi Off and then Turn Wi-Fi On.
  6. To ensure problem free access to the network, mark the security certificates as “Always trusted”. To do this open /Applications/Utilities/Keychain Access. Find the entry for ts2.truman.edu and ts3.truman.edu. Double click the certificate and choose always trust when using this certificate.  This work around is further documented on Apple’s site.
    If you are still having difficulties connecting after following these instructions, contact the IT Service Center at (660) 785-4544 or visit the Service Center at Pickler Memorial Library, room 109.